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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 545 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 545 reviews
  • Rated 5 out of 5 stars

    Great cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose CD player was not playing some of my cds and others were skipping,even after cleaning them. Now they all play, just needed to clean the player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple instructions. Easy to follow. Used with tray loading system on Samsung R580 laptop.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with the Best Buy essentials™ Laser Lens Cleaner. We’re glad to hear that you found the instructions straightforward and easy to follow. It's always great to know that our products work seamlessly with various systems, such as your Samsung R580 laptop.
      -Ed | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285"

      If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Laser Lens .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told I could use it in my car to clean C/Ds. The info. on leaser lenser cleaner says not to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does It's Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it is supposed to do. Pop it in and it cleans the lens.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your straightforward feedback! We're glad to hear that our product is meeting your expectations and effectively cleaning the lens. If you have any other comments or need further assistance, please feel free to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    THE BEST CD CLEANER AVALIBLE !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND USER FRIENDLY, HAS OVER 6 DIFFERENT LANUGES TO PRMOTE AND INSTRUCT ITS USE, WITH BEAUTIFUL MUSIC PLAYING IN THE BACKGROUND, A REAL PLEASURE TO USE {SMILE)...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disk Cleaner review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I bought this product for my Xbox to try and clean the Lens reader for the game disks, but the Xbox wouldn't read it. I wouldn't be able to really tell you if this product is good because I was not able to use it. I ended up returning the product since I had no other use for it. I do not own a laptop or CPU desktop for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disc cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Good directions. Would recommend to anyone that would need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no more issues with the lens reading content. Worth the cost.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We’re happy to hear that the Best Buy essentials™ Laser Lens Cleaner has resolved your issues with the lens reading content. It’s wonderful to know you find it worth the cost. If you have any other comments or need further assistance, feel free to reach out! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    NEW LIFE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG video player stopped reading disc. One cleaning with this lens cleaner made the player like new. Was able to prevent cost of new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best !!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed , went to several stores and they did not carry this product . Best Buy had it at a great price !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Maintenance Tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well. I like the audio portion that describes the cleaning process and provided instructions. I thought my CD player was defective, but running this fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked exactly as I needed it. I tried to find a cheaper one but this worked for my needs.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi RonaldJ, we are thrilled to hear that our Laser Lens Cleaner worked perfectly for you and met your needs. Thank you for choosing Best Buy essentials and for taking the time to leave us a positive review. If you have any other feedback or questions, feel free to reach out to us. Enjoy your clean electronics! Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Ol*Witch Robyn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner works great!!!! Wish the price was less expensive as it was last year!!!! Thank you!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    President

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good vacuum. No problems with using the equipment. It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy cleaning for your dvd player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked as promised. My laser had a little dirt on it. This cleaner took careof it.Dvd cleaner cleaned it.Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did exactly what I needed it to do. I was glad i made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laser lens cleaner. It is efficient and I use it often!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quakertown and fm are the one who is on there before I can do that I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and i only had to use this One time!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We’re glad to hear that our Laser Lens Cleaner worked perfectly for you and that you only needed to use it once. Your satisfaction is our goal, and it’s great to know our product met your needs. If you have any other questions or need further assistance, don’t hesitate to reach out. Enjoy your clean lenses! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t cleaned my Oppo 4K player in years. My movies were pausing a few times. This cleaner to care of that.

    I would recommend this to a friend