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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 538 reviews
  • Rated 5 out of 5 stars

    Handy product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful item , work on game console and other cd or dvd drive systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser Lens Cleaner - Blue/White Overall rating* Excellent Did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing I ever did!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use this item yet but when I do I’m sure I will be satisfied with my purchase,thank-you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great on computer, cd player, dvd player and blu ray player. Helped with sound distortions and pictire clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This helps keep your system running smoothly with simple maintenance. Get it today without delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to improve tje disc slightly, was a little disappointed in the initial cleaning and had to run the disc several time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CD Cleaner use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I bought it for. Let’s see how long it lasts.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for 4K players

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not play in our 4K Blu Ray player. The player is a tray player as the cleaner is advertised to be compatible with, but the player will not read it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      "Thanks for your feedback, TheCollector. I understand how disappointing it is when a product doesn't work as expected, especially with your 4K Blu-ray player. It's frustrating when compatibility issues arise.

      If you'd like to explore troubleshooting options or need other assistance, please contact our Best Buy essentials customer support team (1-866-597-8427). They're ready to help. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with video halts and skips on our Blue Ray player. After just one application of this laser cleaner our play functioned perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product before with success. I actually run it through twice to be sure and my discs play smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job. Cd player was skipping and not playing right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cd cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cd cleaner its what i needed it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can help, but ...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item turned out to be useful on a 4K Blu Ray player, but only after I lightly wet the tiny bristles with 99% alcohol and blew compressed air through the tray.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laser Lens Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleared up the problem we were having with our CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad these exsist still

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what i can’t! Imagine trying to squeeze your finger into something so pinched together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DVD cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to work fine. Didn't solve the problem as it was not a dirty hea but was a faulty player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disc tells you what to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to help/work. Disc tells you exactly what to do. Little brushes help clean the laser. No solution needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hit or Miss, but has potential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say the the TV/DVD player performed better than it did before I used the Laser Lens Cleaner. Unfortunately for me, I had to reuse it again a little later that evening. So the verdict is still out on whether it's my machine being so far gone, or that the Laser Lens Cleaner is not quite adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Cleaned the lenses on several items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluray lens cleaner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing its job. I like the product. Very nice.

    I would recommend this to a friend