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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 538 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The disk cleaned the Lazer like it was supposed to do and allowed us to watch our movies we received for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked quite well but it turned out my DVD player needed replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lens Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but difficult to use with the Xbox. After several attempts, I had to select the audio feature for it to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    movie man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great, dvd player plays like it was brand new now, but instructions were a little hard to follow...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lens cleaner did an excellent job cleaning my cd drive in my computer. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked in my Bose player!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in, let it do it's gob, and everything is fine!

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 3 out of 5 stars

    Equipment Helper !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Disc cleaner has been helpful in maintaining a clean DVD Player !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to put together; Great quality! Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is awesome i have bought this product for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blu-ray player wasn't working. I popped this is to run, and then watched my movie. It cleaned the player and no more problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Used for my Blu ray drive on the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laser Lens cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well with my Asus external computer cd player

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MichaelE, we're sorry to hear the Best Buy essentials™ Laser Lens Cleaner didn't work well with your Asus external CD player. We understand how frustrating it can be when a product doesn't meet expectations. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Laser Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did exactly what I needed to hear my old CDs without it skipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner work great. My Blueray was working great after less than a minute

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how simple it was use and the price and you can’t beat it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DVD cleaner disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use of this disc did not solve the problem. However, the problem proved to be within the Sony DVD player, so it had to be replaced. I have no idea whether or not the cleaner had any effect.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear that our Best Buy essentials™ Laser Lens Cleaner didn't resolve the issue with your Sony DVD player. It's unfortunate that the problem turned out to be internal and required a replacement. While we can't guarantee the effectiveness of the cleaner in every situation, we appreciate you giving it a try. If you have any further questions or need assistance, please don't hesitate to reach out. Your feedback helps us improve our products and services. Thank you for choosing Best Buy essentials™. Jeth | Best Buy essentials™. https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814 BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Great Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took care of my blu ray problem the first time I inserted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reat lens cleaner, really works! I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to remove dust from 4k DVD player. Stopped freezing of dvd during play back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laser cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very good, instructions very clear. the disc saved the day, was a little concerned about my Bose cd radio. but all is good

    I would recommend this to a friend