Customer Ratings & Reviews
- Model:
- BE-HCL303
- |
- SKU:
- 6463814
Customer reviews
Rating 4.4 out of 5 stars with 546 reviews
(546 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Dvd player
Rated 5 out of 5 stars
Fixed the old school CD player on car!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 2015 Chevy Traverse Navigation radio to put into my 2009 Impala and the CD player would not read most CDs. I thought I was going to have to take apart the radio to clean the optics but gave this CD cleaner a try. Worked perfectly and to good classical music. So far no problems reading CDs. If this doesn't work, then optics are real dirty or there is a worse issue. Going old school using USB and MP3 CDs to save money by cancelling SiriusXM and Prime.
I would recommend this to a friend Rated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Works just they way it is intended! Made a big difference.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Delores -- thank you for the glowing review! We’re so happy to hear the lens cleaner made a noticeable difference. It’s great to know it’s doing its job and helping you get the best performance from your devices. Patricia | Best Buy Essential Support
- Pros mentioned:Dvd player
Rated 5 out of 5 stars
Laser Lens Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to clear cd player head on our Bose sound system. CD player works perfectly after cleaning with the disc.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
DVDs and CDs are working great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. Easy to follow instructions we on the disc. I put it in the player, turned up the volume, and followed the instructions. All our DVD and CD players are working better.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laser for Blu Ray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use . Worked immediately to allow me now to look at discs
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi JohnB,
Thank you for your feedback! We're glad to hear that the Best Buy essentials™ Laser Lens Cleaner was simple to use and worked immediately for you. It's great to know that you're now able to enjoy your discs without any issues.
If you have any questions or need further assistance, feel free to reach out. Patricia | Best Buy Essential Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
CD player cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and keeps cd player going good. Would buy again.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MaryS,
Thank you for your review! We're delighted to hear that the Best Buy essentials™ Laser Lens Cleaner is easy to use and keeps your CD player in good condition. It's great to know that you would consider purchasing it again.
If you have any other questions or need further assistance, please don't hesitate to reach out. Patricia | Best Buy Essential Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Happy I bought this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the dyd/cd cleaning disc. It was very easy to follow the directions and worked fast. I have a old dvd player and this product brought it back to life.
I would recommend this to a friend Rated 5 out of 5 stars
Guess it did what it said it would
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do you review something like this? There are no visible results to see. So I guess it cleaned the player but it didn't make it work again. I guess my player wasn't working for a different reason. Can't blame it on this disc because the player was old & I just guess it was done.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Good cleaner disc.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleaned my drives very well, very easy to use, good bang for the buck!
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
CD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work for my specific CD player as I made a mistake in my research for it. No problem with the product itself as it just wasn’t compatible. Definitely looks easy to use.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thanks for the honest feedback on the Best Buy essentials Laser Lens Cleaner! We appreciate you sharing your experience—even if it didn’t work out this time. It’s good to hear the product itself looked easy to use, and we hope you’re able to find the right fit for your CD player soon. |Angelica| Best Buy Essentials Products|
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Old school great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a disc cleaner that is old school for the older technology
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Buy disc cleaner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent disc cleaner. Great for the money and easy to use.
I would recommend this to a friend - Pros mentioned:Dvd player
Rated 5 out of 5 stars
Much better with the cleared eye!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble my card so 1718 years old and one owner before me and the CD player I bought a six CD said that was giving me trouble staying in and after a week the CD cleaner that I got from you I’m still using it because it probably hasn’t been cleaned ever 18 years so I did it it’s making a difference in me being able to hear the product
I would recommend this to a friend Rated 5 out of 5 stars
Solves CD skipping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase an Onkyo 6 CD Disc Player and soon was experiencing skips on new CD's I purchased. I contacted by Best Buy Home Theater Designer, Casey Queenan, who immediately shipped me this product. It immediately cleared the problem. A couple of weeks later, I experienced the same skipping on another CD. Quickly ran this disc and again solved the issue immediately. It looks like my CD player must be sensitive to dirt and dust so I will need to use this product periodically
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
I Can See Clearer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price, does the job. Easy to use, put it in and let it do the job.
I would recommend this to a friend Rated 5 out of 5 stars
As easy as it sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was about ready to give up on our aged blu-ray player, because it was skipping and stopping. After reading the reviews for this product, I decided to buy one. Glad that I did. Followed the instructions and the blu-ray players problems were resolved.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Super Happy and Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not believe it! I am an old school person and I still use a portable CD/DVD player. I looked everywhere as I needed a cleaner. I was excited to see the item was sold at Best Buy at a very reasonable price. Thank you Best Buy for allowing me to continue being ME.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your wonderful review! We’re happy to hear that the laser lens cleaner met your needs and helped you continue enjoying your portable CD/DVD player. It’s great to know that we could provide you with a product that keeps you connected to your old school roots. Enjoy your clean lenses and happy listening! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Playback
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my cd player on my Bose Radio was beyond repair. I was playing Christmas Cd. and they were skipping i call geek squad and was told this laser lens cleaner, i was so delighted it worked and I can play my cd's and audio bikes with interruption. Thank you so much
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Eileen, for your wonderful review! We're delighted to hear that the laser lens cleaner worked perfectly and brought your Bose Radio back to life. It's great to know you're enjoying your CDs without any interruptions. If you have any further feedback or need assistance, please feel free to reach out. Enjoy your music! Ivy | Best Buy Essentials Support
Rated 5 out of 5 stars
Blu Ray cleaner works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent addition to my DVD collection. My Blu Ray player was skipping and freezing during play. I read the directions of the cleaner and followed them. I let it clean my Blu Ray player and now it is as good as new. Of course, I also dusted the top of my player.
I would recommend this to a friendRated 5 out of 5 stars
Great DVD / Blue Ray player cleaner!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly does the job! I thought my DVD/BLUE RAY player was in its way out as we use it a lot but one cleaning with this disc and it’s as good as new!
I would recommend this to a friend










