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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 538 reviews
  • Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly clearer and sound is much better you should buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought This Itom For My DVD Players To Keep Laser Lens Cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good with our Bose radio can now hear the cds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for me.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for my Bose Wave CD player. I can't say it's the fault of the lens cleaner as the player's problem could be something more than just a dirty lens.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in hopes it would get my bluray player to play bluray discs again. It did not work for me. I had low expectations but thought it was worth a try.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleaner does a real good job,since i use the player alot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laser Disc machine cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy this again the product did not solve the issue

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The machine cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked well.I hand'nt cleaned my machine for awhile so I had to run it every three days or so.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt clean the eye of my xbox. Actually did absolutely nothing. I guess maybe it will workmfor some.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was hoping for a better results

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really didn’t do anything to the lens was hoping for a better clean

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A ready response when needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to find a tool for vintage media when vintage media is being sidelined.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No directions to follow for usage of disc. No way of knowing if it worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DVD Lens cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did improve performance a little but not great. I still would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these disks to complete my gift certificate obligation. I haven't even opened either of them and don't know why I even had to get them

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your thoughts with us. We understand that sometimes purchases can feel uncertain, especially when fulfilling obligations. If you have any concerns or need assistance with the Laser Lens Cleaner, please contact our Best Buy essentials customer service team (1-866-597-8427). We’re here to support you and ensure you’re satisfied with your purchase. Your feedback is important to us, and we’re always here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    laser lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't notice any difference. problem may be with dvd player or disc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work for PS4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for what I needed it for but might be fine for other applications.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay but I had a difficult time cleaning the console I ended up having to open it and are sprayed inside myself

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 1 out of 5 stars

    it was a gamble that ddin't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well...n ow that i realize the dvd cleaner is $15 and a new DVD player is $20-something, i'd recommend just replacing the device. I did buy this item in good faith but it did not repair my problem ... so, in the long run -- had i known then what I know now-- I should have just replaced the dvd player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Give it a Try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped but after each dvd I have to clean again, not sure if it’s the cleaning disk or the player

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lens cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as I expected. Not sure why it would not clean the CD player?

    No, I would not recommend this to a friend