Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.4 out of 5 stars with 538 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 538 reviews
  • Pros mentioned:
    Dvd player

    Rated 5 out of 5 stars

    Great product Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the trick! I had an old TV with built in DVD player and it was skipping to different scenes. After I cleaned it, the DVDs played the movie without skipping. Sure glad I tried this cheap fix instead of giving up.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player

    Rated 4 out of 5 stars

    Worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Not perfect but some of my cd’s are homemade and pretty worn. My CD player has also gotten a lot of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped the skipping in the car player but we had to run it a couple of times. The directions do not recommend it for car players so we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CD cleaning disc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do what i bought it for. What else can i say?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MACK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cleaning disc at fair price..I would recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD Cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. I definitely would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to clean cd player but not sufficiently enough for continuousy. Believe CD Player is defective

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review of the Best Buy essentials™ Laser Lens Cleaner. I'm sorry to hear that it didn't fully resolve the issue with your CD player. It sounds like there might be a defect with the player itself. Your feedback is important to us, and we appreciate you sharing your experience. If you need further assistance or have any questions, please don't hesitate to reach out. Ivy | Best Buy essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use and cleans less than a minute, really enjoy the music while it’s cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean as a whistle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. Cleaned cd player with 1 application. It never sounded better,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but should provide more info.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but should have directions with it. Instead you put it in learn as you go. If you're usa play track 2 then track 9 for cleaning or track 8 for deep cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as said, cleaned 7 units, Blu-ray, DVD and CD players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKED PERFECTLY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my FREEZING Sony - UBP-X800M2 Dvd player. My player was awful with constant freezing up. I gave this a shot and it worked! Highly recommend....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vague on description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vague on description of different used.y car has a CD player but does not specify it can or cannot be used for auto. So although I used it to clean indoor stereo, I bought another cleaner that specifically stated it was for autos. Why can't you just make one for all?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio problem solver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent I would love to purchase this again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Simple to use and good to have on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item received was what I ordered. The timeline was a bit long. I was not able to find the item in-store. I prefer to pick up items I wish to purchase. I realize there are factors out of your control. I hope the backlog of shipments ends soon. Free shiping would motivate me to shop more online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mj

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is ok. time will tell An item such as this needs time to confirm whether it can erase the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing and picking up was smooth and effortless. Affordable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive fix!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dvd recorder (10+ years old) can erase discs again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my vhs was broken but it was only dirty I’m very happy I found this item I’m able to watch my movies again !!!

    I would recommend this to a friend