Customer Ratings & Reviews
- Model:
- BE-HCL303
- SKU:
- 6463814
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.
This summary was generated by AI based on customer reviews.
Lens cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic CD lens cleaner. Tried to use it and it kept pushing it out.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Laser Lens Cleaner. We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Best Buy Support.
Failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store personnel said this would work with blu-ray slot player. It does not.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work and could not get my money back so not happy
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Ann3,
We do apologize for what happened to your Best Buy essentials™ - Laser Lens Cleaner. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy essentials
Molina
www.bestbuy.com/support
- Pros mentioned:Ease of use
Laser Lens Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very helpful item to help clean the lens on Blue ray dvd machines, No special tools needed- just follow straight directions and the player will work like new,
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Jerrys414, for your positive feedback! We're glad to hear that the Best Buy essentials™ Laser Lens Cleaner has been helpful for your Blu-ray DVD player. It's great to know that the straightforward instructions made it easy to use and that your player is working like new. Enjoy your clean and clear viewing experience! Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814
- Pros mentioned:Ease of use
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Cleaned up my Blue Ray performance, super easy to use.
I would recommend this to a friend Surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It help me out cleaned out my CD player and DVD player
I would recommend this to a friend- Pros mentioned:Ease of use
A OK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly, easy to use and cleaned the cd player.
I would recommend this to a friend - Pros mentioned:Dvd player
Great product Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the trick! I had an old TV with built in DVD player and it was skipping to different scenes. After I cleaned it, the DVDs played the movie without skipping. Sure glad I tried this cheap fix instead of giving up.
I would recommend this to a friend - Pros mentioned:Dvd player
Worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well. Not perfect but some of my cd’s are homemade and pretty worn. My CD player has also gotten a lot of use.
I would recommend this to a friend Did the job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped the skipping in the car player but we had to run it a couple of times. The directions do not recommend it for car players so we are very happy.
I would recommend this to a friend- Pros mentioned:Ease of use
CD cleaning disc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to do what i bought it for. What else can i say?
I would recommend this to a friend - Pros mentioned:Price
MACK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cleaning disc at fair price..I would recommend this item
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.East to use and cleans less than a minute, really enjoy the music while it’s cleaning.
I would recommend this to a friend - Pros mentioned:Ease of use
DVD Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended. I definitely would recommend.
I would recommend this to a friend Clean as a whistle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great product. Cleaned cd player with 1 application. It never sounded better,
I would recommend this to a friendGood product but should provide more info.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works but should have directions with it. Instead you put it in learn as you go. If you're usa play track 2 then track 9 for cleaning or track 8 for deep cleaning.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi User838242! Your feedback is very important to us. We will surely take not of this in order to innovate and improve our next product releases in the future. If you need any technical assistance, don't hesitate to reach out to us.
JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814
MR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to clean cd player but not sufficiently enough for continuousy. Believe CD Player is defective
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your review of the Best Buy essentials™ Laser Lens Cleaner. I'm sorry to hear that it didn't fully resolve the issue with your CD player. It sounds like there might be a defect with the player itself. Your feedback is important to us, and we appreciate you sharing your experience. If you need further assistance or have any questions, please don't hesitate to reach out. Ivy | Best Buy essentials Support
Satisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as said, cleaned 7 units, Blu-ray, DVD and CD players
I would recommend this to a friendVague on description
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vague on description of different used.y car has a CD player but does not specify it can or cannot be used for auto. So although I used it to clean indoor stereo, I bought another cleaner that specifically stated it was for autos. Why can't you just make one for all?
I would recommend this to a friendRadio problem solver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent I would love to purchase this again
I would recommend this to a friend