Customer Ratings & Reviews
- Model:
- BE-HCL303
- SKU:
- 6463814
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.
This summary was generated by AI based on customer reviews.
WORKED PERFECTLY!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my FREEZING Sony - UBP-X800M2 Dvd player. My player was awful with constant freezing up. I gave this a shot and it worked! Highly recommend....
I would recommend this to a friend- Pros mentioned:Ease of use
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Simple to use and good to have on hand.
I would recommend this to a friend Mister
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item received was what I ordered. The timeline was a bit long. I was not able to find the item in-store. I prefer to pick up items I wish to purchase. I realize there are factors out of your control. I hope the backlog of shipments ends soon. Free shiping would motivate me to shop more online.
I would recommend this to a friendmj
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is ok. time will tell An item such as this needs time to confirm whether it can erase the problem
I would recommend this to a friendRecent Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing and picking up was smooth and effortless. Affordable product
I would recommend this to a friendCleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my vhs was broken but it was only dirty I’m very happy I found this item I’m able to watch my movies again !!!
I would recommend this to a friendInexpensive fix!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dvd recorder (10+ years old) can erase discs again!
I would recommend this to a friendDvd cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Does what it is intended to do. Good quality.
I would recommend this to a friendWorked as it should
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as I’d hoped for Bose CD player that constantly skipped.
I would recommend this to a friendWorked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would prefer slightly better idiot proof documentation.
I would recommend this to a friendHappy7777
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of ordering. Excellent product. Works very well.
I would recommend this to a friendbest buy essentials- laser lens cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THis product worked great to clean the lens on ,my ps4
I would recommend this to a friendsurvey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to order one line picked up the next morning
I would recommend this to a friendreview of purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great transaction, great product, great price.....thank you
I would recommend this to a friendNeed Met
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed! DVD cleaners are hard to find.
I would recommend this to a friendWished I hadn't bought it - not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions are hard to understand and follow. English and other languages used. Nothing tells you when cleaning is done - If I followed the directions right, cleaning only lasted about 2min. It also asks to press certain track buttons without explaining what buttons. Did not help my dvds - infact I think it made them worse! Expensive item for only working for 2min.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your honest feedback, perlgirl. We're sorry to hear you had such a negative experience with the Best Buy essentials™ Laser Lens Cleaner. We understand your frustration with the unclear instructions, the lack of indication for when cleaning is complete, and the confusing button references. It's especially disappointing to hear that it didn't improve your DVDs and may have even made them worse. We appreciate you sharing your concerns, as this helps us understand where the product falls short. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and ran it 4 times on my console and it did not fix the error that was occurring. Upsetting to say the least that best buy is selling something that runs for a couple minutes then doesn’t go any further.
No, I would not recommend this to a friendLaser Lens Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laser kebs cleaner did not work from the onset. I was very disappointed. Contacted Best Buy, but no response. Will think twice before ordering from them again.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello KimbaSusan,
Thank you very much for taking the time to review our Best Buy essentials - Laser Lens Cleaner - Blue/White. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Made it unplayable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Cd player skipped on the first track and sometimes on one of the later tracks. Since I've ran this CD cleaner it plays fine but my CD's don't work at all. Going to return.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello there,
Thank you for writing a review about our Best Buy essentials™ - Laser Lens Cleaner - Blue/White. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Best Buy Essentials Support
Louise
https://www.bestbuy.com/contact-us
Useless......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK... you keep bugging me for a review.... here it is... the product was useless. Did not correct the problem.
No, I would not recommend this to a friend