Customer Ratings & Reviews
- Model:
- BE-HCL303
- SKU:
- 6463814
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Laser Lens Cleaner for its overall performance and ease of use. Many have found it effective on DVD players, and consider it a good cleaning disc at a fair price. However, some customers have reported compatibility issues, and a few have noted problems with playback and a lack of instructions.
This summary was generated by AI based on customer reviews.
Not a car cd player fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t fix the cd player in my car. I thought cleaning it would fix but the cd kept getting rejected by my car
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi User506854,
Thank you for taking the time to review our Best Buy essentials™ - Laser Lens Cleaner - Blue/White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://www.bestbuy.com/
DVD cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.supposed to clean the DVD. No instructions and it didn't work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
Hearing your feedback about this product is really helpful to us so we will be able to know how to improve its quality and effectivity. You may contact us at 1-88-237-8289 for further assistance.
BestBuy Essentials Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DVD cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not clean my player. I had to buy a different one that worked.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello user767944,
We are very sorry to read that this lens cleaner did not clean your player. I know how inconvenient this must be to you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Laser CD cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money!!! Bought this to clean my bose cd player. It didn't help.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your disappointment with the Laser Lens Cleaner. I apologize that it didn't meet your expectations and failed to deliver the desired results. We understand that this product was purchased to help clean your Bose CD player, and we're sorry that it didn't live up to its promise. We appreciate your feedback and will take it into consideration as we continually strive to improve our products and customer satisfaction. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-laser-lens-cleaner-blue-white/6463814.p?skuId=6463814
Will
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as stated, had run thru player several times
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, thanks for your review. This disc has voice guide, can follow voice to work.