Customer Ratings & Reviews
- Model:
- BE-HCL301
- SKU:
- 6456969
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the LCD Screen Cleaning Kit's screen cleaning capabilities, ease of use, and reasonable price. Many appreciate its overall performance and design. While some find the towel size a bit small, most agree that it cleans effectively without leaving streaks or residue.
This summary was generated by AI based on customer reviews.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for cleaning screens and comea with a microfiber towel
I would recommend this to a friendGood Screen Cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is useful for cleaning the smart device screen.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The help was good, store supplies weren't that good.
I would recommend this to a friendQuestionable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 70% isopropanol alcohol. Consumer reports has an article on cleaning tv screens and devices and specifically states, Do not use to clean this type of screen. Use it to disinfect something… lol
No, I would not recommend this to a friendConvenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, not much else. It’s nothing special, just convenient
I would recommend this to a friendLow quality cleaning solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solution doesnt do the best job. Leaves some streaks
No, I would not recommend this to a friendComputer cleaning product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure about the cleaning cleaning product through Best Buy. You can find alternative products at different stores at low price
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your thoughts on our LCD Screen Cleaning Kit. We appreciate your honesty and understand that finding the right product at the right price is important.
We strive to offer quality products that meet our customers’ needs, and we’re sorry to hear that our cleaning kit didn’t meet your expectations. If you have any specific concerns or suggestions on how we can improve, we’d love to hear them. Your feedback is valuable to us as we continue to enhance our offerings.
Please feel free to reach out to our Best Buy essentials customer service team (1-866-597-8427) if you need any assistance or have further comments. Thank you for helping us improve! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can not say anything about this. Can not be used on a QLED screen.
I would recommend this to a friendNever delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months no delivery..............................
No, I would not recommend this to a friend- Pros mentioned:Screen cleaning
Cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Clean my phones my iPads my TVs . Needed to buy a extra towel for my big 55 inch TV.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Alexa,
We really appreciate your feedback on this Best Buy essentials - LCD Screen Cleaning Kits, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
BestBuy Support
Alvin
www.bestbuy.com
Tv screen cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the worst purchase. I asked the representative I need to clean my TV LCD screen clean and they recommend I should purchase the item ti clean it. The item left marks on my TV and damaged my TV Screen. I am so disappointed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are deeply sorry to hear about your negative experience with our product. We strive to provide high-quality items and excellent customer service, and it is disappointing to hear that we fell short of your expectations. We take feedback like yours seriously and will investigate this matter further to ensure it does not happen again in the future. We apologize for any inconvenience this may have caused and value your feedback as it helps us improve our products and services. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lcd-screen-cleaning-kit/6456969.p?skuId=6456969?skuId=6456969
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Water does a better job than this.
No, I would not recommend this to a friendpoor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst garbage ever does not work streaks tv makes screen worse
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our LCD Screen Cleaning Kit. We’re truly sorry to hear that it didn’t meet your expectations and caused streaks on your TV screen. We understand how disappointing it can be when a product doesn’t perform as intended.
Your feedback is important to us, if there’s anything we can do to assist you further or if you’d like to discuss a potential solution, please don’t hesitate to reach out to our Best Buy essentials customer service team (1-866-597-8427).
We appreciate your honesty and hope to have the opportunity to improve your experience with our products in the future. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Screen cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for OLED screens! Gotta get a different kind of cleaner.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Joey! Thank you for your feedback on Best Buy essentials™ - LCD Screen Cleaning Kit. It's important to get a cleaner specifically designed for OLED screens to ensure safe and effective cleaning. Your feedback is important to us, and we understand how frustrating it can be when a product doesn't meet your expectations. For assistance, please feel free to contact our Best Buy Essentials Customer Service at 866-597-8427 - Dalainne | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-lcd-screen-cleaning-kit/6456969.p?skuId=6456969
Ineffective Screen Cleaner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to clean our Plasma TV. It did not work.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have gotten the same result by using water. Product does not work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AmyR
Thank you for taking time to write a review our Best Buy essentials™ - LCD Screen Cleaning Kit. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Best Buy Essentials Support || https://www.bestbuy.com/
None
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok still leaves marks on tv wouldn’t recommend it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi 0085,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - LCD Screen Cleaning Kit. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
TV cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isnt a good product at all, was very disappointed.
No, I would not recommend this to a friend- Pros mentioned:Screen cleaning
Exceptional cleaning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for cleaning any pc, tablet or phone cases and iphones
I would recommend this to a friend Clean……Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My big screen tv had snugs all over the screen. I knew I couldn’t use just anything so off I go to Best Buy. A very nice salesman helped me get what I needed. It works great. Now I am a happy cleaner!!
I would recommend this to a friend