Customer Ratings & Reviews
- Model:
- BE-PMBT6B
- |
- SKU:
- 6453629
Customer reviews
Rating 4.5 out of 5 stars with 1581 reviews
(1,581 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Lightweight Bluetooth Optical Standard Ambidextrous Mouse, especially its Bluetooth connectivity, overall performance, and ease of use. Many find the price surprisingly great and appreciate the battery life, weight, and size. The mouse's ergonomics and compatibility also receive positive feedback. However, some customers have expressed concerns about the scroll wheel's functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
most excellent for laptop.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.most excellent, especially for laptop, dpi button a plus.
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and reliable very durable and affordable
I would recommend this to a friendRated 5 out of 5 stars
Works as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, easily connected to my daughters laptop.
I would recommend this to a friendRated 1 out of 5 stars
Poor connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects really disapointed, but the wireless ones are way more reliable. I will never buy a bluetooth mouse again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bluetooth mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up on my Mac!! Love this mouse.
I would recommend this to a friendRated 5 out of 5 stars
Chuck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and responsive. Love the mobility.
I would recommend this to a friendRated 5 out of 5 stars
Simple wireless mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplistic wireless mouse but does all I want. Nice.
I would recommend this to a friendRated 1 out of 5 stars
doesn't work, battery problem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't power on even with batteries in in every possible arrangement. This problem comes up everytime i need to change the batteries where i have to play around with the arrangement for hours before eventually it decides to work. I think it is because the batteries aren't snug enough in the chamger
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear about the trouble you're experiencing with powering on your device. It seems like the issue may be with the battery chamber not securely holding the batteries in place. This is definitely a frustrating issue to deal with, and we apologize for any inconvenience it has caused. We value your feedback and will look into possible solutions to improve the functionality of our product. Thank you for bringing this to our attention. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Rated 1 out of 5 stars
Get something better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it zero stars if possible. Return window is 2 weeks on these so don't wait if you have problems with yours. This would not connect to a new Windows 11 pc at all, and worked on a Mac Mini for about 3 weeks. Apparently you get what you pay for-2 AAA batteries for 17 bucks and a hunk of plastic. Also the battery compartment is so tight you have to use a screwdriver to dig out the batteries, it's obvious whoever designed it never used one or didn't care.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're truly sorry to hear about your frustrating experience with the Best Buy essentials™ Lightweight Bluetooth Optical Standard Ambidextrous Mouse, Electrokate. It's incredibly disappointing when a product doesn't connect or stops working, especially so quickly, and we understand your frustration with the return window and the design of the battery compartment.
This is certainly not the experience we want you to have. We'd like to help resolve this for you. Please contact our Best Buy essentials customer support team at (1-866-597-8427). - Mae | BestBuy Essential Support
Rated 2 out of 5 stars
Mouse is very cheap feeling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap mouse, not ergonomically shaped. Not recommended for those with bigger hands.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Shella
- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
You get what you pay for - awful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing that anyone who has ever used a mouse likes this thing. First: batteries did not insert properly, made no contact, I had to bend the metal contacts out for it to work. Second, the mouse wheel is AWFUL, too stiff, your finger slips off it. Worst mouse I have ever used. Not worth my time to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi PaulL,
Thanks for taking the time and effort to leave a review about our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black (BE-PMBT6B). I'd like to apologize for the situation that you're experiencing with one of our products. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email at bestbuyessentials@bestbuy.com or call our customer service at 1-866-597-8427 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Best Buy Essentials Support
https://www.bestbuy.com/bestbuyessentials
Rated 3 out of 5 stars
Might not work with older Mac OS
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with my bluetooth connection on my Mac...might be the older OS I have. Had to return
No, I would not recommend this to a friendRated 3 out of 5 stars
Does it's job but....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection possibly has a problem with registering clicks and it lags at times. Cheapest Bluetooth mouse out there but it definitely shows compared to name brand versions.
No, I would not recommend this to a friendRated 1 out of 5 stars
Non functioning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse for use with new samsung book3. Mouse intact, came with batteries, however mouse did not function after batteries were installed. Replaced with different batteries, same issue, checked batteries and they were functional and new (same brand as well)
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button! We know how frustrating is that your mouse not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.
Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
It's a meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 2-3 weeks then it just completely stopped working. I've kept it in great conditions and have not damaged it at all either.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitches out alot hard to connect and it dies quick
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AnthonyB,
Thank you for writing a review about our Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. We know how frustrating it is that it is hard to connect and dies quickly. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Best Buy Essentials Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
Fails easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and works nicely but fails easily and quickly compared to other name brands
No, I would not recommend this to a friendRated 1 out of 5 stars
no battery life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.batteries dont last. hard to lift battery strap and remove them to replace
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.normally Best Buy house brands are good, but this mouse was junk. the mouse lasted 3 days and was returned on the 4th day. the Bluetooth was acting up badly. kept losing connection and when it did reconnect it was extremely jerky and unusable.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very smooth. Intermittent at its best. Constantly have to reconnect to bluetooth in the middle of a session.
No, I would not recommend this to a friend







