Customer Ratings & Reviews
- Model:
- BE-PMBT6B
- SKU:
- 6453629
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Lightweight Bluetooth Optical Standard Ambidextrous Mouse, especially its Bluetooth connectivity, overall performance, and ease of use. Many find the price surprisingly great and appreciate the battery life, weight, and size. The mouse's ergonomics and compatibility also receive positive feedback. However, some customers have expressed concerns about the scroll wheel's functionality.
This summary was generated by AI based on customer reviews.
Apparently not that well made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a cheap mouse it is alright, but it just stopped working 1 and 1/2 months after I bought it. Since it is under the 1 year warranty, going to bring it back to Best Buy for a replacement, we will see what they say as it is technically outside of the return period.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate you taking the time to share your experience with us. It's disheartening to hear that your mouse stopped working after just a short period of use. Rest assured, we stand by the quality of our products, and we're glad to hear that you're planning to take advantage of the warranty by returning it to Best Buy for a replacement. Our team at Best Buy will do their best to assist you within the warranty period, and we hope to provide you with a satisfactory resolution to this issue. If you have any further questions or concerns, please feel free to reach out to us. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
High Maintenance Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for me but it's finicky and doesn't always work.
I would recommend this to a friendIt Works - Mostly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works fine, with a hitch... Overall, I like that it's Bluetooth, but it only gets 2 stars because occasionally, when my computer goes to sleep, the Bluetooth disconnects and I have no cursor. My old wireless mouse is nearby so I can use it to jump start things. Aside from that annoyance, I like the fit to my hand, the feel and function of the mouse.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate your detailed feedback on our Bluetooth mouse. It's great to hear that you find the fit, feel, and functionality of the mouse to your liking. However, we apologize for the inconvenience caused by the intermittent Bluetooth disconnection issue when your computer goes to sleep. Ensuring a seamless user experience is important to us, and we will take your comments into consideration for future product improvements. In the meantime, if you have any further questions or need assistance, please feel free to reach out to our support team. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
worst mouse I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps disconnecting from my computer. pain in the rear to connect in the first place. avoid my frustration, don't buy this junk. Go Logitech!
No, I would not recommend this to a friendLoss of singal, but good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It drops signal every once in a while. It does pick it up again, but it just gets frustrating.
I would recommend this to a friendIntermittent connection
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when it connects. Sometimes takes quite a bit of turning on/off, reconnecting to get it to work.
I would recommend this to a friendtopo ge jo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cursor seems to be a tad erratic bounces all over page.. have to click multiple times to open a page.
No, I would not recommend this to a friendVery Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse wobbles because the base isn't really flat. The left button doesn't engage properly unless pushed in just the right position. This mouse isn't worth the low price. I switched back to a more expensive Logitech Anywhere mouse and am much happier.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
how to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is fine, but it was my first time using it. No instruction sheet
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, thanks for your review. User can find quick setup guide in gift box or review it from website.
meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just a cheap wireless mouse. battery compartment lid falls off often.
No, I would not recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item wasn't working. The Bluetooth could not connect to any of devices.
No, I would not recommend this to a friendBattery Drainer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, except for how fast it drains batteries. I use this for work, turn it off after work, and I still have to replace the batteries once a month.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Lightweight Bluetooth Optical Standard Ambidextrous Mouse. We’re glad to hear you find it great for work, but we’re sorry about the battery life issue. Your comments are valuable and if you need assistance or have any questions, please reach out to our Best Buy essentials customer service team (1-866-597-8427). We’re here to help! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Think I got a dud..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, great price, just doesn't want to work with newer computers.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that your Best Buy essentials™ Lightweight Bluetooth Optical Standard Ambidextrous Mouse isn't working with your newer computers. It sounds like you might have received a defective unit.
Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can troubleshoot the issue. We want to ensure you get a product that works as expected. - Mae | BestBuy Essential Support
Only good for 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I liked this mouse, but after only a little more than a year of using it the wheel button has become very erratic and does not work well. I had to replace it with a better one that I got on Amazon.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi jeff8675,
Your feedback about this product is important to us so we can continue to improve its quality and durability. Please contact us if you need further assistance.
BestBuy Essentials Support
Lea
https://www.bestbuy.com/
Stopped working less than 7 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working within a week. Work fine at first. Easy to pair.
No, I would not recommend this to a friendPoor Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design, place to put battery is a disaster. Can’t use within few weeks
No, I would not recommend this to a friendThe mouse that I bought sucks
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse on April 7, 2025 and now the scrolling wheel doesn't work. The wheel clicker still works but it does not scroll at all.
No, I would not recommend this to a friendNot as simple as alternatives
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't seem to be capable of reconnecting automatically to any computer. You invariably have to go into bluetooth settings and delete, then re-add the mouse every time. Makes me miss my mouse that connected to a small usb dongle. That worked every time
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry for your bad experience. Suggest upgrading the driver of bluetooth of PC.
connection problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what you might expect for a house branded product, it would just not stay connected to the device that I was trying to use it on after about 10 minutes of continues use, without a reboot of the mouse
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback regarding the connectivity issues you've experienced with our house-branded product. We understand how frustrating it can be to deal with connection problems during use. We are constantly working to improve our products and your insights are invaluable in that process. Rest assured, we will investigate this issue further to ensure a more reliable performance in the future. If you have any further details or suggestions, we would love to hear them. Thank you for being a valued customer! Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Bluetooth Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple of weeks. Batteries fit too lose in compartment, hade to bend connectors to get to work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Sprtec! Appreciate you leaving feedback. We can make this right. If it stopped working in 15 days, you may proceed with processing an exchange for this item.
JC | Best Buy Essentials Support