Customer Ratings & Reviews
- Model:
- BE-PMBT6B
- SKU:
- 6453629
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Lightweight Bluetooth Optical Standard Ambidextrous Mouse, especially its Bluetooth connectivity, overall performance, and ease of use. Many find the price surprisingly great and appreciate the battery life, weight, and size. The mouse's ergonomics and compatibility also receive positive feedback. However, some customers have expressed concerns about the scroll wheel's functionality.
This summary was generated by AI based on customer reviews.
Bluetooth mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not use to it yet it seems hard to control the speed with the wheel
No, I would not recommend this to a friendNot a good mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the moise kept on disconnecting even woyhin BT range.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button! We understand that your mouse was malfunctioning. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your mouse.
Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Ill get a wireless mouse now. Not a bluetooth mouse. Keeps disconnecting.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, JosephJ, for your candid thoughts on the Bluetooth Mouse. We’re sorry to hear about the connectivity issues and truly appreciate your feedback, it helps us evaluate product consistency. Tine | Best Buy Essentials Support
CLICK ON MOUSE IS UNUSUAL.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I DO NOT LIKE USING THE RIGHT CLICK TO OPERATE MOUSE
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bootsie! I'm sorry to hear that you're not enjoying the experience of using the right click on the Best Buy essentials™ Lightweight Bluetooth Optical Standard Ambidextrous Mouse. We understand how frustrating it can be to have difficulty with a product you have purchased. Please know that we are committed to making it right and offering any assistance covered by the manufacturer’s warranty. If you need further assistance, please don't hesitate to call us at 1-888-237-8289.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Would not buy again.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 4 months. The left button is now only working sporadically.
No, I would not recommend this to a friend"a little sassy"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-works but a little sassy -the blutooth is not easily recognized on several of my computers during the connection/pairing process
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Bones,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.bestbuycom/contact-us.
Bestbuy Essentials
Merjorie
www.bestbuy.com/support
Spotty Connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall all works well, but I have to reconnect it every couple days.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi CodyM,
Your feedback is important to us so we can continue to improve the quality and efficiency for this product. If there is anything that we can assist you with, please contact us at 1-888-237-8289.
BestBuy Essentials Support
https://www.bestbuy.com/
Nope I’m over it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this mouse it struggles really bad with bluetooth
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, CarissaS, for the honest review. We regret to hear the mouse didn’t connect well via Bluetooth. Your experience helps highlight areas we can refine to better serve customer needs. Tine | Best Buy Essentials Support
Doesn’t work on my Mac
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses Bluetooth connectivity daily. Tried to re pair the remote doesn’t solve the problem. Second one that does that. Maybe it doesn’t work with Mac
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi WilliamM! Thank you for sharing your experience with our Bluetooth Optical Mouse. We're sorry to hear about the connectivity issues you've been facing with your Mac. We understand how frustrating this can be, especially after trying multiple solutions. Here are a few additional steps you might find helpful: 1. Bluetooth Settings: Ensure your Mac's Bluetooth settings are up to date and that no other devices are causing interference. 2. Software Updates: Check if your Mac has the latest software updates installed, as these can sometimes resolve connectivity issues. 3. Battery Check: Make sure the mouse's battery is fully charged, as low battery levels can affect performance. If these steps don't resolve the issue, please reach out to our Best Buy essentials customer support team (1-866-597-8427). We want to ensure you have a seamless experience with our products and are here to help find a solution. Thank you for your feedback.- Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse does not work properly, works for 15 mins then it just shoutd off and i put new battieries in it
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi AnthonyG, we're very sorry to hear you're experiencing issues with the Best Buy essentials™ Lightweight Bluetooth Mouse. It's frustrating when a device stops working after only a short period, especially after replacing the batteries. We understand your disappointment, and we want to help resolve this. Please consider reaching out to our Best Buy essentials customer support team (1-866-597-8427). They can assist with troubleshooting, exploring other options. We want to ensure you have a functional mouse that meets your needs. - Mae | BestBuy Essential Support
Not a good purchase.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 2 months of light usage……..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, NarasimhareddyM. We're sorry to hear the Bluetooth mouse stopped working so soon, especially with light use. That’s definitely not the experience we aim to deliver, and we appreciate you bringing it to our attention. Your input helps us improve. Tine |Best Buy Essentials Support
Didn’t turn on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse for school but didn’t open it until past the return period and the thing wont even turn on. Waste of money, you’re better off buying something else.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We’re very sorry to hear about your experience with our Bluetooth mouse. We understand how frustrating it can be when a product doesn’t work as expected, especially when it’s needed for school. Even though it’s past the return period, please reach out to our Best Buy essentials customer service team (1-866-597-8427). They might be able to assist you with troubleshooting or offer a solution. Your feedback is valuable to us, and we want to ensure you have a positive experience with our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
You get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 3 months, piece of junk. E-Waste!
No, I would not recommend this to a friendTerrible Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible mouse, he runs out of connection with the laptop at all times. I tried to return it, and I couldn't. Never buy this product.
No, I would not recommend this to a friendBest Buy Wireless Mouse
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of problems with this Wireless Mouse and return product to Best Buy.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear you experienced problems with the Best Buy essentials™ Lightweight Bluetooth Optical Standard Ambidextrous Mouse and returned it. We understand your frustration and apologize for any inconvenience this may have caused.
We value your feedback and are committed to ensuring our products meet customer expectations. If you'd like to provide more details about the issues you encountered, it will help us improve our products and services.
Thank you for your understanding.
If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Batteries only lasted a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace batteries twice in 2 weeks. Would not buy again.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not all ways connect but when it does it gets the job done
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SidneyBell,
Thanks for taking the time and effort to leave a review with our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Best Buy Products
Lisa
https://www.bestbuy.com
poor mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a while but didn't always connect and stay connected.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product. I have had two of these and they both stopped working after short use. One never turned on out of box
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jcreta! We're sorry to hear about your experience with our Lightweight Bluetooth Optical Mouse. It's disappointing to know that two of your mice encountered issues. We take customer feedback very seriously and are committed to providing high-quality products. To help us improve, please reach out to our Best Buy essentials customer support team (1-866-597-8427). Thank you for your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wrong model for my computer, was replaced with the right one
No, I would not recommend this to a friend