Customer Ratings & Reviews
- Model:
- BE-PMBT6B
- SKU:
- 6453629
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Lightweight Bluetooth Optical Standard Ambidextrous Mouse, especially its Bluetooth connectivity, overall performance, and ease of use. Many find the price surprisingly great and appreciate the battery life, weight, and size. The mouse's ergonomics and compatibility also receive positive feedback. However, some customers have expressed concerns about the scroll wheel's functionality.
This summary was generated by AI based on customer reviews.
Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying. Worked for all of 3 days before malfunctioning and stopped working.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Don't buy this mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months and it died, poor quaility and durability
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're sorry to hear that our product didn't meet your expectations and ultimately failed after only 4 months of use. We take pride in the quality and durability of our products, and it's clear that we fell short in this case. We're committed to delivering high-quality products that our customers can rely on, and we're disappointed to hear that we didn't meet that standard in this instance. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve our products. Keith | Best Buy Essentials Support
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work it doesn’t turn on I placed fresh batteries in it and it has never worked
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello TanyaG,
I personally would like to apologize for the experience you have been through with our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button. I know it can be dissatisfying that its not working as expected. For further assistance, please contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
Best Buy Essentials
Molina
www.bestbuy.com/support
Bluetooth disconnects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects from Bluetooth approximately every 2 hrs
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the inconvenience of the constant disconnection from Bluetooth. This issue can be frustrating, and we understand your frustration. We are actively working on resolving this issue and appreciate your patience. Thank you for your feedback, it helps us improve our products and services. Keith | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Mouse stop connecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse stop connecting after a few days, poor quality.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the Best Buy essentials Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button. Sorry to hear that the mouse stopped connecting after a short period of time. We apologize for the inconvenience and appreciate your honest feedback. We will take your input into consideration as we continually work to improve our product quality. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Dud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it fell less than a foot to a carpeted floor. Bluetooth won't connect now.
No, I would not recommend this to a friendStay away from this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for a few days to get this to connect to my computer - never would work correctly. Terrible.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
BestBuy Essential Support
Shella
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Had to drive 52 miles round trip to exchange it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Cheap and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived defective, wouldn't even work on first use.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
Missing USB Dongle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB dongle was missing so I couldn't connect the mouse to my computer and had to return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello There,
Thank you very much for taking the time to review our Best Buy essentials - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Best Buy Essentials Support
Alvin
https://www.bestbuy.com/
Not All That
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse seems to lose connection all the time..
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button! We know how frustrating is that your mouse seems to lose connection all the time. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your mouse.
Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Poor Communications
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't work with Windows 8.1 and Geek Squad won't help without purchasing a membership
I would recommend this to a friendBluetooth Mouse
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. I lost the receipt so I imagine I can’t return it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. I understand that Doesn’t work. That can be upsetting But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Best Buy Essential Support
Irene
www.Best Buy.com
Doesn't work with Mac!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Disconnects from my MacBook so often I am throwing it away. Not worth the headache.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking time to write a review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. I understand how concerning this must be for you. Your feedback will certainly be taken into consideration for future product development.
Dina || Best Buy Essentials Support
Bad mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just stopped working tried to reconnect it with no luck have to take it back
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage cheap does not track horrible feel just garbage.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Jozen,
Thank you for taking the time to review our Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials Products
Nikki
https://bestbuy.com
mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small.....................................................
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made not very good quality do not recommend
No, I would not recommend this to a friendmissing parts 0 they refused to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no dongle or batteries cant use product they refused to replace
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Horrible,
Thank you for taking the time to review our Best Buy essentials™ - Bluetooth Optical 6-Button Mouse - Black. I understand I believe you already asked for the missing parts but they refused to replaced it and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.
Best Buy Essentials
Nikki
https://bestbuy.com
User Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and has a comfortable grip. Also inexpensive. Great for doing school work.
I would recommend this to a friend