Customer Ratings & Reviews
- Model:
- BE-PMBT6B
- SKU:
- 6453629
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Lightweight Bluetooth Optical Standard Ambidextrous Mouse, especially its Bluetooth connectivity, overall performance, and ease of use. Many find the price surprisingly great and appreciate the battery life, weight, and size. The mouse's ergonomics and compatibility also receive positive feedback. However, some customers have expressed concerns about the scroll wheel's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
GREAT MOUSE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse I recommend 100% trabaja perfe to lo recomiendo 100%
I would recommend this to a friend - Pros mentioned:Overall performance
Good item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done well. That's all i have to say about that.
I would recommend this to a friend Computer Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and durable. Simple and small for kids to use.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse: Working well so far. Easy to use and solidly constructed. And easy to find on a crowded desk.
I would recommend this to a friend - Pros mentioned:Ease of use
Great mousy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm. If i ever need another, id buy again
I would recommend this to a friend - Pros mentioned:Overall performance
Sir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working like I expected to be and it works great
I would recommend this to a friend - Pros mentioned:Price
Purchaser's
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the price, it was purchased as a gift.
I would recommend this to a friend - Pros mentioned:Bluetooth
Reliable bluetooth mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable bluetooth mouse solved our needs. Easy to configure.
I would recommend this to a friend - Pros mentioned:Overall performance
Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Good good good good good good good good good good
I would recommend this to a friend - Cons mentioned:Scroll wheel
Works as expected for a budget mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with my Mac laptop. The scroll wheel feels a bit jumpy. Overall works well for the price
I would recommend this to a friend Best Bluetooth mouse under $20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good smooth mouse. bluetooth connection is very quick and smooth. I wish the buttons on the side were programmable instead of just switching between last page or forward. For the price, It's very well worth it and I would purchase it again if I have too.
I would recommend this to a friendMouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was everything I thought it would be. No complaints.
I would recommend this to a friendShort lived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for about a year and then stopped connecting to my Windows 11 laptop. Other bluetooth devices connect to the laptop with no problems so it seems to be an issue with the mouse. I suppose going through one mouse per year is not that bad, it's just inconvenient.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi,
Thanks for your review. Stopped work with PC, could you please follow below?
1. Turn your PC's Bluetooth and mouse off, then on. Re-pair the Bluetooth connection.
2. Or check your PC Bluetooth firmware, make sure that the Bluetooth driver is updated. See your device's manual for instruction on updating drivers.
Bad. Very, very bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Worst mouse of all time. While writing this I had to use my trackpad because this "bluetooth" mouse loses signal or gets 'interrupted' almost CONSTANTLY. Every time I wiggle the mouse it doesn't react... I have to click on the mouse buttons and shake it around to get it to react at all.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for sharing your feedback on the Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse, BenR. We sincerely apologize for the frustrating experience you're having with the frequent signal interruptions and unresponsive behavior.
We understand how frustrating this can be, and we want to help.
We recommend contacting our Best Buy essentials customer support team (1-866-597-8427) for troubleshooting assistance. They can help diagnose the issue and explore potential solutions, such as checking for software conflicts, optimizing Bluetooth settings, or checking for any hardware issues with the mouse.
We appreciate you bringing this to our attention, and we'll share your feedback with the appropriate teams to help improve future product quality. - Mae | BestBuy Essential Support
Goes through batteries like crazy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this mouse for a couple of weeks and I have had to replace the batteries 3 times. I may have received a defective one, but I have not had a good experience.
No, I would not recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work as promised as soon as I get it set up. It takes too long for the cursor to get to where I need it. Then disappears completely from the desktop. It's like I'm playing "Where's Waldo". I needed a temporary replacement mouse because mine didnt work anymore. As soon as I get a new one, I'm replacing it. It is way to slow for my liking. I should have known as it said "bluetooth" on the packaging. Smh
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hello Malik,
We are very sorry to read that the cable does not work as soon as you set it up. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Best Buy Essentials
Died After 1 Day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked great . . . For a few hours and then it completely died. Absolutely not worth purchasing.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We are sorry to hear about the issues you experienced with the mouse after only a few hours of use. This is definitely not the quality we strive to provide our customers with, and we apologize for any inconvenience this may have caused. We value your feedback and will take it into consideration to improve our products. Thank you for bringing this to our attention. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
Cheap, does not work out of the box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all..tried 3 different sets of batteries but it would not power up. Not worth even the low price.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi User229523! I am truly sorry to hear that the Lightweight Bluetooth Optical Mouse did not work for you despite trying multiple sets of batteries. This is not the quality of product that we strive to provide to our customers. Please allow us to offer assistance covered by the manufacturer's warranty by calling 1-888-237-8289. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629
This mouse died after 4 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 5 days and then totally stopped. I have no idea why and am going to Geek Squad with my new laptop to try and determine what is going on. When it worked it was very good
No, I would not recommend this to a friendMouse feel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Texture of mouse feels like a chalk board other than that the mouse is decent.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to hear that the Best Buy essentials Lightweight Bluetooth Optical Standard Ambidextrous Mouse didn't quite live up to your expectations. While it's great to hear that the mouse performs decently, the texture of the mouse feeling like a chalkboard is a major drawback. We understand how important a comfortable and smooth mouse feel can be for users. We appreciate your feedback and will take it into consideration as we continue to improve our products. Thank you for sharing your honest review and helping us make better products for our customers. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-lightweight-bluetooth-optical-standard-ambidextrous-mouse-with-6-button-black/6453629.p?skuId=6453629