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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.4 out of 5 stars with 1676 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the wonderful reception, ease of use, and long range of the Thin Indoor HDTV Antenna. Many are pleased with the picture quality and the number of channels they receive for the price. However, some customers have experienced issues with signal strength, and a few have noted concerns about the adhesive and mounting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,676 reviews
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor signal for flat area like North Dakota and 4th floor.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Daniel,

      It is important for us to hear your feedback so we will be able to know how to improve its effectivity and our customer service as well. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna literally is in a window that faces the WTC transmission tower and the channels never come in clearly. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ACG1,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy essentials,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS OK IM NOT IMPRESSED WITH THE QUALITY! NOT RECOMMEND IT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless digital antenna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work well at all. I would return it but passed 14 return policy

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, PatP. We’re sorry to hear the antenna didn’t meet expectations. We value your experience and appreciate your feedback, it helps us better understand where our products can improve. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ver many channels, but does work of you are ok woth that. You’d have to try yourself. I think depends on the area you are in also.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Gerardo,

      Thank you for taking the time to review our Best Buy essentials™ - Thin Indoor HDTV Antenna - 35 Mile Range - Black/White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-thin-indoor-hdtv-antenna-35-mile-range-black-white/6454218.p?skuId=6454218 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. Received picture quality is pixilated at times, though I am unsure if this is due to signal interference or issues with the antenna. Our neighbor has an expensive antenna and hers works fine.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, thanks for your review. Please move your antenna to different location and rescan the channels. Normally, it is better to put near window and face to the TV tower, avoid blocking by concrete or metal material. BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Only received a few channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got a couple decent channels. I was able to receive ABC and NBC and a couple other random channels, that was it. I really needed it for FOX as Dish and Fox were feuding during football season. FAIL - could not receive that or CBS or any other channel of value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a half underground apartment, so i didnt expect the best signal. Only 1 channel was even picked up and didnt always work. So needles to say a bit disappointing. May work better in hogher area. Also, must be in window or nothing comea through

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that the Thin Indoor HDTV Antenna didn’t meet your expectations. Given your living situation, signal reception can indeed be challenging. We recommend placing the antenna near a window or trying a higher location if possible. For better performance, an outdoor antenna might be more suitable for your needs. We appreciate your input and are here to help if you have any further questions or need assistance, please reach out to our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Indoor Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have 35-miles range. We get no new channels.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Victor. We’re sorry the indoor antenna didn’t deliver the range you were hoping for. We value your honest feedback and will use it to review our product details more closely. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cable cord and bought this hoping to be able to watch local broadcast stations....I'm only able to get WCBS and WPIX, two of the over 13 stations, despite changing the the antenna position numerous times.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      We thank you for giving us this feedback as it helps us improve our products. Havin those channels, might depends with your location. We highly suggest to place your antenna on a higher position for a chance to get a better signal.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Slim indoor antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a good indoor antenna, but not to me. I can chase more channels than my previous one, but the channel I would like to watch is always in "no signal".

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Could Only Pick Up A Few Channels

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to pick up a few channels. Get the 60 mile antenna. Insignia, same brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PRODUCT. I bought two of these antennas for my house. I attached one to the tv in the living room and it worked just fine. Came back later that evening and I had to rescan the channels and when it was done it just said " weak signal" and nothing back static on the screen. I tried again this morning and got the same thing. I am returning them and getting my money back.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear about your experience with our product. It is definitely disappointing to hear that you encountered difficulties with the antenna after initially setting it up successfully. We apologize for any inconvenience this may have caused. Your feedback is important to us and we will make sure to communicate this issue to our product development team so that they can work on improving the product in the future. We have processed your return and you will receive a refund for your purchase. Thank you for giving our product a try and we appreciate your understanding. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-thin-indoor-hdtv-antenna-35-mile-range-black-white/6454218.p?skuId=6454218 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Very limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited channels based on location of home. Doesn’t pick up channel 7 at all. Depending on which room you set up in will determine which channels it will receive. Channel 2 works the best, in HD.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a feedback with our Best Buy essentials™ - Thin Film Indoor HDTV Antenna - Black/White. Here at Best Buy, your satisfaction is our priority and We'd like to help you further, please call our customer service team to this check.


      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Antenna

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t suit us, apparently we live in the era of the Internet, and the antennas don’t really catch ordinary channels, due to the lack of towers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not pick up all channels. It says up to 35 miles i am within 20 and wont get all channels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barely works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely pulls in stations in the same city as I am. Very sensitive to positioning…inches mean success or failure. No reception over one single bar of strength. Give it a pass and get an amplified antenna.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello UBKMA,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Thin Indoor HDTV Antenna. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    He antenna

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come up with any actual local channels. Moved to several windows

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're really sorry to hear that the Best Buy essentials™ Thin Indoor HDTV Antenna isn't picking up any local channels for you, even after trying it in several windows. That's definitely not the experience we want you to have.

      Sometimes, the reception can depend on a few factors like your distance from broadcast towers, any obstructions in the way, and even the direction the antenna is facing. Have you tried scanning for channels each time you moved the antenna to a different window?

      If you'd like some troubleshooting tips or want to explore other options, please don't hesitate to reach out to our Best Buy essentials customer support team (1-866-597-8427). They might have some suggestions or be able to help you find a better solution for receiving local channels. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Didn't pick up some major stations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed two of my major local stations. Tried it in two areas of the house and couldn't pick them up. Unfortunately, I let this slip past return window.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi IggyStrummer,

      We are sorry for your experience, for further assistance, please contact 1-888-237-8289.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality product, the channels looks very bad

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're so sorry to hear you experienced bad channel quality with our Best Buy essentials™ Thin Indoor HDTV Antenna. That's definitely not what we want you to experience.

      If you need any assistance with this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials