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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.3 out of 5 stars with 1726 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the wonderful reception, ease of use, and long range of the Thin Indoor HDTV Antenna. Many customers are also pleased with the picture quality and the number of channels they receive. However, some customers have reported issues with signal strength, and the adhesive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,726 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

    Could Only Pick Up A Few Channels

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to pick up a few channels. Get the 60 mile antenna. Insignia, same brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited channels based on location of home. Doesn’t pick up channel 7 at all. Depending on which room you set up in will determine which channels it will receive. Channel 2 works the best, in HD.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      Thank you for writing a feedback with our Best Buy essentials™ - Thin Film Indoor HDTV Antenna - Black/White. Here at Best Buy, your satisfaction is our priority and We'd like to help you further, please call our customer service team to this check.


      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Antenna

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t suit us, apparently we live in the era of the Internet, and the antennas don’t really catch ordinary channels, due to the lack of towers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Indoor Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have 35-miles range. We get no new channels.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, Victor. We’re sorry the indoor antenna didn’t deliver the range you were hoping for. We value your honest feedback and will use it to review our product details more closely. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not pick up all channels. It says up to 35 miles i am within 20 and wont get all channels.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barely works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely pulls in stations in the same city as I am. Very sensitive to positioning…inches mean success or failure. No reception over one single bar of strength. Give it a pass and get an amplified antenna.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello UBKMA,
      Thank you for taking the time out of your busy schedule to leave a review of our Best Buy essentials™ - Thin Indoor HDTV Antenna. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1- (888)-237-8289 Daily 8am - 9pm CT.
      Best Buy essentials
      Molina
      www.bestbuy.com/support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Didn't pick up some major stations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed two of my major local stations. Tried it in two areas of the house and couldn't pick them up. Unfortunately, I let this slip past return window.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi IggyStrummer,

      We are sorry for your experience, for further assistance, please contact 1-888-237-8289.

      Bestbuy Essentials Support
      Lea
      https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    dcao

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not very good, it has weak reception, difficult to adjust because it has to be fixed. Hopefully Best Buy will have better products than this one, thanks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not adhere well to the window. It did not pull in some local stations. The product was received in one piece.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Best Buy antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality poor signal he’s in and out not well made enough to hold a signal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if it will stay on the back of the tv. It kept falling off, so I finally had to glue it on with super glue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Still Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only stations it pulled up were for pluto TV. It could just be my area.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Tried it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten something more stronger. kept cutting in and out . Had to keep readjusting it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get the main channels for your local news. Its not a strong signal at all

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Sorry for your bad experience. Please move it to the window, rotate the direction, install is as high as possible, avoid block by metal material or concrete wall. BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception not all that great. Tried to get close to window, but cord is too short.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi CMAYBERR,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    He antenna

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come up with any actual local channels. Moved to several windows

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're really sorry to hear that the Best Buy essentials™ Thin Indoor HDTV Antenna isn't picking up any local channels for you, even after trying it in several windows. That's definitely not the experience we want you to have.

      Sometimes, the reception can depend on a few factors like your distance from broadcast towers, any obstructions in the way, and even the direction the antenna is facing. Have you tried scanning for channels each time you moved the antenna to a different window?

      If you'd like some troubleshooting tips or want to explore other options, please don't hesitate to reach out to our Best Buy essentials customer support team (1-866-597-8427). They might have some suggestions or be able to help you find a better solution for receiving local channels. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Don’t buy this one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for about 3 weeks and then just stoped working.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi TeresaG,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best buy essentials Support,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not good

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality product, the channels looks very bad

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're so sorry to hear you experienced bad channel quality with our Best Buy essentials™ Thin Indoor HDTV Antenna. That's definitely not what we want you to experience.

      If you need any assistance with this, please don't hesitate to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    East failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antennae does not get good reception at all - living in apartment complex facing east.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, Thanks for your review. Please try to install in on the window. BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Rabbit ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to make it wirk. Will return the item.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi redace, Thank you for taking the time to leave a review of our Best Buy essentials™ - Thin Indoor HDTV Antenna - 35 Mile Range - Black/White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.|Best Buy Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials