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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 1789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the wonderful reception, ease of use, and long range of the Thin Indoor HDTV Antenna. Many customers are also pleased with the picture quality and the number of channels they receive. However, some customers have reported issues with signal strength, and the adhesive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,789 reviews
  • Rated 3 out of 5 stars

    Antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't get as many channels as would like. Only gets a couple of stations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Minor Hiccup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna works ok but limited range means fewer channels. If used in interior rooms you may need a power booster.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful - buyer beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money! This is awful. It went in the trash. I didn’t even have the heart to sell it on marketplace! Buy an Eclipse instead. I bought one for each TV since I have an Amazon Firestick. With the Eclipse you get all local channels and then some in high def! I wouldn’t give any stars

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're truly sorry to hear that the Best Buy essentials™ Thin Indoor HDTV Antenna was such a disappointing experience for you, AmyB, and that it ended up in the trash. We understand how frustrating it is when a product doesn't meet expectations, especially when you're looking to get local channels in high definition.

      Your feedback is important to us, and we appreciate you sharing your honest experience. We're also glad to hear you found a solution that works well for your needs.

      If you ever have other product-related questions or need assistance in the future, please don't hesitate to contact our Best Buy essentials customer support team at (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Antenna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but you have to search fro channels every time tyouuse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where are the channels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took paint off of my walls. Plus, it’s didn’t give me the channels that other people said they got. Still searching

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Antenna

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not pick up but two local channels no matter where we put it.not impressed with this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not functioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv and antenna professionally installed and my tv does not recognized the antenna. It will not work with our band new Samsung picture tv

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback. I’m sorry to hear about the issues you’re experiencing with the Best Buy essentials™ HDTV Antenna. Here are a few steps you can try to resolve the problem: 1. Check Connections: Ensure that the antenna is securely connected to the TV; 2. Rescan Channels: Go to your TV’s settings and perform a channel scan to detect available channels; 3. Placement: Try repositioning the antenna closer to a window or higher up to improve signal reception; 4. Compatibility: Verify that your Samsung TV is compatible with the antenna. Sometimes, firmware updates for the TV can resolve recognition issues. If these steps don’t help, please reach out to our Best Buy essentials customer support team (1-866-597-8427) for further assistance. We’re here to help you get the best experience with our products. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality was lacking. The tapes wouldn't stick to the wall, had to reinforce it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not all major Channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning. Need 50 mile radius to get all local major channels.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antenna is ok, I can’t get all of the local channels ,but it works well for the channels I can get.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. It hardly picks up any channels.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antenna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work good at all only got one channel when I know that there are more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Getting mostly Spanish channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting mostly Spanish channels, not sure if it’s something to do with the location

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spotty reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception is very spotty. Quality is fair, fir sure.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're sorry to hear you're experiencing spotty reception with your Best Buy essentials™ Thin Indoor HDTV Antenna. Indoor antenna reception can sometimes be tricky and affected by several factors, including your distance from broadcast towers, local obstructions like buildings or trees, and even household electronics.

      For better reception, try adjusting the antenna's position, perhaps moving it higher up or closer to a window. You might also want to re-scan for channels on your TV after repositioning. If you continue to have issues, please feel free to reach out to our Best Buy essentials customer support team (1-866-597-8427) for further troubleshooting. BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work at all. Couldn't get hardly any channels. Then the mount to wall didn't work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna required a signal booster to receive broadcast signals from towers 26 miles away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Antenna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. You just have to find the right spot for reception vb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay antena for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best antena but can’t complain for the price that I paid

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Purchased "Open Box" and the mounting tape was not in the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Local antennae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not work with my ROKU TV. Ihave the same one on Samsung works with no problem.

    No, I would not recommend this to a friend