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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.3 out of 5 stars with 1789 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the wonderful reception, ease of use, and long range of the Thin Indoor HDTV Antenna. Many customers are also pleased with the picture quality and the number of channels they receive. However, some customers have reported issues with signal strength, and the adhesive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,789 reviews
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it works. Sometimes it cuts out every few seconds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Indoor antenna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why no better than any of the other indoor antennas that I have tried

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Schnauzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did Not work at all. Tried in many different locations in My home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i couldnt get a good clear signal without looking scrambled. i did return it

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Heather, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    No Local Network Channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live within 5-10 miles from my local ABC, NBC, or CBS stations but the antenna didn’t pick up any of them. That was the whole reason I bought the thing so not happy :(

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MichaelH,

      Thank you for writing a review about our Thin Indoor HDTV Antenna - 35 Mile Range - Black/White. We know how frustrating it is that the antenna cannot pick up signals. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS OK IM NOT IMPRESSED WITH THE QUALITY! NOT RECOMMEND IT

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Antenna

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well. Only got some channels not all. Too bulky to place anywhere.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Thin Indoor HDTV Antenna. We’re sorry to hear that it didn’t work well for you and that it only received some channels. We also understand that the size made it difficult to place. Your experience is important to us, and we appreciate you bringing this to our attention. Please reach out to our Best Buy essentials customer service team (1-866-597-8427)
      so we can assist you further and find a solution. We value your input and hope to improve based on your feedback. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult in programming and wouldn’t stick to the wall

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi SharonW,

      Thank you for writing a review about our Thin Indoor HDTV Antenna - 35 Mile Range - Black/White. We know how frustrating it is that the unit is difficult to program and would not stick to the wall. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Best Buy Essentials Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor signal for flat area like North Dakota and 4th floor.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Daniel,

      It is important for us to hear your feedback so we will be able to know how to improve its effectivity and our customer service as well. If there is anything that we can assist you with, please contact us at 1-888-237-8289 for further assistance.

      BestBuy Essentials Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor does not pick up many channels, very slight angle change results in totally different channels. Horrible return policy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only received a few channels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got a couple decent channels. I was able to receive ABC and NBC and a couple other random channels, that was it. I really needed it for FOX as Dish and Fox were feuding during football season. FAIL - could not receive that or CBS or any other channel of value.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antenna literally is in a window that faces the WTC transmission tower and the channels never come in clearly. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi ACG1,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Best Buy essentials,
      Renee BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Not sure these things work at all...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received exactly ZERO channels after multiple placements in house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. Received picture quality is pixilated at times, though I am unsure if this is due to signal interference or issues with the antenna. Our neighbor has an expensive antenna and hers works fine.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi, thanks for your review. Please move your antenna to different location and rescan the channels. Normally, it is better to put near window and face to the TV tower, avoid blocking by concrete or metal material. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Antenna?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to get more than 2 channels with this antenna, not even all locals channels, and I live in a metropolitan area, not in the farms or mountains.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there, we appreciate your feedback and are sorry to hear the antenna didn’t pick up more channels. Reception can vary based on building materials, distance from broadcast towers, and antenna placement. We recommend trying different positions near a window or higher up for better results. Let us know if you'd like help optimizing the setup!

      — Shiela | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ver many channels, but does work of you are ok woth that. You’d have to try yourself. I think depends on the area you are in also.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi Gerardo,

      Thank you for taking the time to review our Best Buy essentials™ - Thin Indoor HDTV Antenna - 35 Mile Range - Black/White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-thin-indoor-hdtv-antenna-35-mile-range-black-white/6454218.p?skuId=6454218 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not receive some of the local channels and is affected by other electronics nearby. I tried to return it after 17 days but was told it was too late. I'm very unhappy with the product and best buy's service.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Could Only Pick Up A Few Channels

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Was only able to pick up a few channels. Get the 60 mile antenna. Insignia, same brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the cable cord and bought this hoping to be able to watch local broadcast stations....I'm only able to get WCBS and WPIX, two of the over 13 stations, despite changing the the antenna position numerous times.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there,

      We thank you for giving us this feedback as it helps us improve our products. Havin those channels, might depends with your location. We highly suggest to place your antenna on a higher position for a chance to get a better signal.

      Gem
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PRODUCT. I bought two of these antennas for my house. I attached one to the tv in the living room and it worked just fine. Came back later that evening and I had to rescan the channels and when it was done it just said " weak signal" and nothing back static on the screen. I tried again this morning and got the same thing. I am returning them and getting my money back.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We are sorry to hear about your experience with our product. It is definitely disappointing to hear that you encountered difficulties with the antenna after initially setting it up successfully. We apologize for any inconvenience this may have caused. Your feedback is important to us and we will make sure to communicate this issue to our product development team so that they can work on improving the product in the future. We have processed your return and you will receive a refund for your purchase. Thank you for giving our product a try and we appreciate your understanding. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-thin-indoor-hdtv-antenna-35-mile-range-black-white/6454218.p?skuId=6454218 BBY-ExBrand_Best_Buy_essentials