Customer Ratings & Reviews
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- Model:
- BE-MLTILT
- SKU:
- 6450783
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the ease of use and great price of this tilting TV wall mount. Many appreciate the simple installation and the convenient tilt feature, which allows for flexible viewing angles. The low-profile design is also a plus for many users. While some found the instructions slightly unclear, the overwhelmingly positive feedback points to a well-received product.
This summary was generated by AI based on customer reviews.
Missing Part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was delivered partially open and had been retaped. The main part was missing from the box which caused a delay in my tv installation
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm so sorry to hear that the TV wall mount arrived partially open and retaped, and that the main part was missing from the box, causing a delay in your TV installation. I apologize for the inconvenience this has caused and appreciate you bringing this to our attention. I'll make sure to pass on your feedback to our team to ensure we're providing the best possible experience for our customers. Jeth | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-tilting-tv-wall-mount-for-most-47-84-tvs-black/6450783.p?skuId=6450783
Do not buy this awful mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t stay tilted with a 65” tv. There are two screws on the back that are difficult to reach from the sides that tighten this so the tilt isn’t severe. They pop loose on mine and the tv tilts. I hate this mount. If it wasn’t already on the wall I’d rip it off and replace it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Sorry to cause the trouble. Could you please put down the TV from mount, then tighten two bolts on the TV interface? Thanks.
Worse service ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse buy I ever bought would never shop them again. Did not deliver worse service ever
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi TerribleService, thank you for reaching out. I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was returned geek squad installers wouldn't install my nee tv with it and had to return it for refund.9
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you very much for taking the time to review our Best Buy essentials™ - Tilting TV Wall Mount for Most 47–84" TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
BestBuy Essentials Support
Shella
I reject
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work my tv fell off the wall with this cheap cheap crap
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi, EshaMesha! We do understand how troublesome this is that the wall mount was not able to fully support the TV. This is not the experience we want you to have. We would like to make this right! Please contact our Best Buy Essentials Hotline Support at 800-620-2790 for full assistance. - Dalainne | Best Buy Essentials Support. https://www.bestbuy.com/site/best-buy-essentials-tilting-tv-wall-mount-for-most-47-84-tvs-black/6450783.p?skuId=6450783
Wrong pilot hole dimensions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instruction seems to be wrong. The pilot hole diameter is the same as the lag bolt diameter, leaving a very weak attachment to the studs
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay on wall I am returning almost broke my new tv also
No, I would not recommend this to a friendMissing hardware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We opened the box to find it was Missing all the hardware.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there. Thank you for writing a review about our Best Buy Essentials tilting tv wall mount. We know how frustrating it is that when you opened the box all the hardware are missing. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.|Best Buy Support
https://www.bestbuy.com
- Pros mentioned:Ease of use, Profile
Great TV Mount!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid mount, easy to install. Low profile. Easy instructions, and hight quality materials!
I would recommend this to a friend - Pros mentioned:Installation
Easy to install, works well.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very straight forward, took less than 1/2 hour. They provide plenty of fasteners to accommodate different TV's. Tilt adjustment screws are easy to get to. Really like the pull cables to release the TV - makes it much simpler than trying to get your hands or a tool back there.
I would recommend this to a friend - Pros mentioned:Ease of use
Sturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Study and easy to swap televisions when we want to other rooms
I would recommend this to a friend - Pros mentioned:Ease of use
Great value for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and was compatible with my Samsung TV!
I would recommend this to a friend Well priced.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Would recommend this. Got this for my 50 inch at the time. Upgraged to a 65 inch & swapped out the mount. Works like a charm. I like the magnetic tassels. Just make sure you anchor the mount into a stud or your going to have problems.
I would recommend this to a friendWorks great, easy install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great to mount my 50in smart tv. Helpful instructions for install and guide to tape on the wall to get holes drilled in exactly the right place. Only critique is the cords hanging down are visible under the tv, have to tuck them back behind every so often.
I would recommend this to a friend- Pros mentioned:Installation
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong and easy to install. 65" Samsung hanging pretty.
I would recommend this to a friend Sturdy and easy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal and sturdy, give us more space in the room, and we enjoy watching tv more comfortable .
I would recommend this to a friendGreat TV mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy to install this mount because it was easy to install and to use. Great product for the price.
I would recommend this to a friendNOT SAFE!!!! DO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT SAFE!!!! DO NOT BUY!!! The instructions say to drill 1/4" holes for 1/4" screws! This means the screws have NOTHING to grip!!! NOT SAFE!!!! I followed the instructions, assumed the screws were larger then 1/4" and they would grab tightly. Nope! They slipped right in and had zero grip. I thought maybe I used the wrong drill bit or read the instructions incorrectly but I did it exactly the way it was written, I am shocked at this oversight! This product should be recalled immediately before someone get hurt or worse. DO NOT BUY THIS MOUNT. Lastly, I am a professional carpenter. I know what I am talking about!
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Thank you for your feedback. We take reviews like yours very seriously as customer safety is our top priority. We apologize for any confusion caused by the instruction regarding the screw size and hole diameter. We have passed this information along to our product development team to address this oversight and ensure that future instructions are clear and accurate. Your input is invaluable in helping us improve our products for all customers. Thank you for bringing this to our attention and we will take immediate action to address this issue. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-tilting-tv-wall-mount-for-most-47-84-tvs-black/6450783.p?skuId=6450783
Incorrect instructions - Lag Screw Diameter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount is sufficient. But instructions are WRONG. It says to drill a 1/4” pilot hole for the mount into wood studs. We drilled these and the screws just slipped in. They are a few sizes too wide. Had to purchase new screws. I dont know how this passed Quality control.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Tilting TV Wall Mount for Most 47–84" TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essential Support
Shella
When it showed up it had a hole in the box and it’
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it showed up it had a hole in the box and it’s missing pieces and I’ve been too busy to return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wall mount. I am sorry to read that the box arrived damaged and without some items. I apologize for the inconvenience. Kindly contact us as soon as possible to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us