Customer Ratings & Reviews
- Model:
- BE-PMRF3B
- SKU:
- 6434806
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Wireless Optical Standard Ambidextrous Mouse with USB Receiver, particularly praising its ease of use, overall performance, and affordable price. The mouse's compact size, wireless functionality, good battery life, and lightweight design are also appreciated. However, some customers have noted that the click sound is a bit loud and the grip is not very comfortable.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned twice….works for a bit and then stops working
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for bringing this issue to our attention. We apologize for the inconvenience of having to return the product twice. Rest assured, we take product quality and customer satisfaction very seriously. We will investigate the issue further to identify the root cause and ensure that the product functions properly. Your feedback is valuable to us and helps us improve our products and services. We appreciate your patience and understanding. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing our product. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
Cursor randomly dissapears and reappears.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cursor randomly disappears and reappears. When i recieved it the box looked like it had been opened previously and was ripped along the bottom. This is the second item of two that i have ordered from best buy online that looked like it had been previously opened. The other item was a $200 plus motherboard that i exchanged at a store. I am done ordering items online from best buy. If i pay for new i expect to get new merchandise. This mouse being 10$ isnt worth the trouble of returning and i will consider it an investment in a lesson learned about who NOT to order from.
No, I would not recommend this to a friendClick stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but often left button sticks in the down down position. This can become frustrating when you try to release it but it is dragging the cursor around the screen.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RandallL, Thank you for taking the time to leave a review of our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to adjust the sensitivity to be able to control it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the frustration you've experienced with our Wireless Optical Standard Ambidextrous Mouse. We understand how important it is to have a mouse that's easy to use and adjust to your preferences. We'll take your feedback into consideration and look into improving the sensitivity adjustment mechanism to make it more intuitive and user-friendly for our customers. Jeth | Best Buy essentials. https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
I get tired quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good performer, u need flat smooth surface to use this mouse other mouse work on any surface
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Rockingluv! I understand your frustration with the performance of the Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse. It can be frustrating to need a flat smooth surface to use the mouse effectively when other devices work on any surface. Rest assured, we will take this feedback into consideration for future designs to ensure better usability across various surfaces. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
This computer DOESN't meet my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I allowed myself to be talked into buying that computer. I bought it to play Band In Box and Realband. I have installed them, but haven't figured out how to transfer my songs from my old computer to it yet, making it totally useless. Also, the screen is too small. Everything is too small. On my 17 inch screen that I am typing this on, it is great and easy for me to read. I hope you publish this, but I'm pretty sure that you won't. About 99.9999999 percent sure.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We understand that you are having issues with the mouse. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
Wireless mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to avoid writing a review but here it is the mouse worked for a little while, not worth the cost
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Annette for taking the time to provide us with your review. We’re delighted to hear that we fulfilled your expectations, we hope to welcome you back soon! Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
No longer works after 6 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working after 6 weeks of use. Computer still recognizes mouse and cursor is visible, but cursor does not move when mouse moves
No, I would not recommend this to a friendworst purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i open the box , remove the battery cap to extract the pin, no pin, useless.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SilviaC,
Thank you for taking the time to review our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Only an Idiot Would Buy This Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frankly, it was a piece of junk. It would not "copy and paste" or "copy" at all. It also would not "scroll down" along the edge of screens as a good mouse world. It would only move down by constantly "clicking and clicking" which took forever. It would turn itself off for no apparent reason, however, when you wanted to turn it off by moving the switch on the bottom it would do so. Only an idiot would buy this item. BestBuy did not seem to care since it was such a "low margin" item.
No, I would not recommend this to a friendwireless mouse Best Buy brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works sometimes. It keeps getting stuck and I have to unstick it to continue my work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We know how frustrating is that your mouse not properly working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.
Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Never arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has still not arrived after shipping over 2 weeks ago
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, WilliamC! We apologize for the delay with your order. We understand how frustrating that can be and truly appreciate your patience. Tine | Best Buy Essentials Support
Best Buy Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Spend the money for a better product. I returned it.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. Your input has been shared with the team so that we can address these issues internally and improve our service. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
Can’t get it to work properly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and neither will set up and work properly. Mouse movement is sporadic and unusable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We’re sorry to hear that you’re having trouble with the setup and performance of both units. This is not the experience we want for our customers.
We recommend checking the USB receiver connection and ensuring that the batteries are properly installed. If the issue persists, please reach out to our Best Buy essentials customer service team (1-866-597-8427). They can assist you with troubleshooting steps, we appreciate your feedback and thank you for giving us the opportunity to resolve this for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Missing part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered twice and each time a part was missing. Once the USB part and another time the lid.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Roza. I'm very sorry to hear you've received two Best Buy essentials™ wireless mice with missing parts. That's unacceptable. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Works but bad egronomics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it is not easy to pick up due to the design. I would go try one in the store before I bought it.
No, I would not recommend this to a friendWireless Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to use this item it was defective. It never worked.
No, I would not recommend this to a friendno title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working battery not holding charge bad purchase i must say
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear that your Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse is not working, and that the battery is not holding a charge. We understand your disappointment with this purchase.
Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you with troubleshooting or discuss options. We want to make sure you have a working product. - Mae | BestBuy Essential Support
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Found out it needed bluetooth. So I returned it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, KarenA. I understand the frustration of finding out a device isn't compatible after purchase.
If you need help finding a Bluetooth mouse or have any other questions, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Missing part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item, and missing the USB port.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We're sorry to hear that the item was missing the USB receiver. Your experience is important to us, and we'll use this information to improve our quality control processes. If you have any further details or need assistance, please let us know. We're here to help!