Customer Ratings & Reviews
- Model:
- BE-PMRF3B
- SKU:
- 6434806
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Wireless Optical Standard Ambidextrous Mouse with USB Receiver for its ease of use, overall performance, and affordable price. Many appreciate its compact size, wireless functionality, good battery life, and lightweight design. However, some customers have noted that the click sounds are a bit louder than expected, and a few find the grip to be less comfortable.
This summary was generated by AI based on customer reviews.
price Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little bit small, but for my purpose it just work fine, it's my emergency mouse.
I would recommend this to a friendIt's Functional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it's job but clicks pretty loud and feels cheap. Purchased as a backup for an old Logitech that's much better.
I would recommend this to a friendBroke within a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item already quit working. I’ve had it a month and have not even been hard on it. Now I have to try and figure out how to return it without a Best Buy near me…. Very disappointed.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there!
Thank you for taking the time to review our Best Buy essentials™ - Magnetic Car Vent Mount for iPhone 15/14/13/12 series - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Best Buy Essentials Support
Angela
https://www.bestbuy.com
It bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty cool I sensor went out fast other than that it’s ok
I would recommend this to a friendDoesn’t work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse did not work on my computer when connected. It was comfortable though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback, Tony. We understand your frustration with the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse not working with your computer. We apologize for the inconvenience. Please contact our Best Buy essentials customer support team (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support
Open box excellent missing battery cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box - excellent condition. Battery cover missing. Had to drive to the store to return. Waste of time and money. Terrible.
No, I would not recommend this to a friendStopped working in less than a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse spontaneously stopped working after 1 month. Its powers on and connects but my conputer registers it as constantly “clicking” so it is completly unusable. I would return it, but the return window has passed.
No, I would not recommend this to a friendWireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great, but the roller squeaks, very annoying.
No, I would not recommend this to a friendBest Buy doesn't care
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how the mouse works, but the 1 star is for Best Buy! Bought this for my elderly mother. She didn't want to try a wireless mouse. The cashier when I bought it said my account was set to only email me receipts so she couldn't print one. 2 weeks later I had time to return it and was told I couldn't because I only had 14 days, I should have read my receipt (didn't get one) and should have bought an extended warranty (for a $9.99 mouse?) Best Buy lost me as a customer!
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi BJL1! I am truly sorry to hear about your frustrating experience with the Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse. It must have been difficult trying to navigate this situation with your elderly mother, especially with the added confusion at the cashier. We value your feedback and would like to make it right for you - please accept our sincerest apologies and know that we offer assistance covered by the manufacturer’s warranty. If you require any further assistance, please do not hesitate to call 1-888-237-8289.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
Necessary Tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it does not work as designed, thereby causes delays.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your feedback about the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. I'm sorry to hear that it sometimes doesn't work as designed, causing delays. We understand how important it is for your mouse to function reliably.
Your comments are valuable to us, and we'll use them to improve our products. In the meantime, here are a few troubleshooting steps that might help:
1. Check the Battery: Ensure the battery is properly installed and has enough charge.
2. Reinsert the USB Receiver: Try unplugging and reinserting the USB receiver into a different port.
3. Update Drivers: Make sure your computer's drivers are up to date.
4. Clean the Mouse: Wipe the sensor on the bottom of the mouse with a lint-free cloth to remove any dust or debris.
If the issue persists, please reach out to our customer support team for further assistance. We're here to help!
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned twice….works for a bit and then stops working
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for bringing this issue to our attention. We apologize for the inconvenience of having to return the product twice. Rest assured, we take product quality and customer satisfaction very seriously. We will investigate the issue further to identify the root cause and ensure that the product functions properly. Your feedback is valuable to us and helps us improve our products and services. We appreciate your patience and understanding. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing our product. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
Cursor randomly dissapears and reappears.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cursor randomly disappears and reappears. When i recieved it the box looked like it had been opened previously and was ripped along the bottom. This is the second item of two that i have ordered from best buy online that looked like it had been previously opened. The other item was a $200 plus motherboard that i exchanged at a store. I am done ordering items online from best buy. If i pay for new i expect to get new merchandise. This mouse being 10$ isnt worth the trouble of returning and i will consider it an investment in a lesson learned about who NOT to order from.
No, I would not recommend this to a friendMOUSE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cHEAP MODEL COMPARED TO MY OLD MOUSE TECH TOLD ME THAT WAS ALL I NEEDED FOR MY DELL LAPTOP
No, I would not recommend this to a friendClick stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but often left button sticks in the down down position. This can become frustrating when you try to release it but it is dragging the cursor around the screen.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi RandallL, Thank you for taking the time to leave a review of our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.|Best Buy Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Mouse Soup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not reliable. It stopped working a long time ago. When I tried to start a return, there was no option to do so. Great.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! We apologize for the issue you experienced with your mouse and the difficulty with the return process. Please contact Best Buy customer service directly for assistance with your product.
— Shiela | Best Buy Essentials Support
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to adjust the sensitivity to be able to control it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the frustration you've experienced with our Wireless Optical Standard Ambidextrous Mouse. We understand how important it is to have a mouse that's easy to use and adjust to your preferences. We'll take your feedback into consideration and look into improving the sensitivity adjustment mechanism to make it more intuitive and user-friendly for our customers. Jeth | Best Buy essentials. https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
This computer DOESN't meet my needs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I allowed myself to be talked into buying that computer. I bought it to play Band In Box and Realband. I have installed them, but haven't figured out how to transfer my songs from my old computer to it yet, making it totally useless. Also, the screen is too small. Everything is too small. On my 17 inch screen that I am typing this on, it is great and easy for me to read. I hope you publish this, but I'm pretty sure that you won't. About 99.9999999 percent sure.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We understand that you are having issues with the mouse. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.
Rudson S.| Best Buy Support. https://www.bestbuy.com/
I get tired quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good performer, u need flat smooth surface to use this mouse other mouse work on any surface
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi Rockingluv! I understand your frustration with the performance of the Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse. It can be frustrating to need a flat smooth surface to use the mouse effectively when other devices work on any surface. Rest assured, we will take this feedback into consideration for future designs to ensure better usability across various surfaces. Thank you for bringing this to our attention.
JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
No longer works after 6 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working after 6 weeks of use. Computer still recognizes mouse and cursor is visible, but cursor does not move when mouse moves
No, I would not recommend this to a friendWireless mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying to avoid writing a review but here it is the mouse worked for a little while, not worth the cost
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, Annette for taking the time to provide us with your review. We’re delighted to hear that we fulfilled your expectations, we hope to welcome you back soon! Keith | Best Buy Essentials https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806