Customer Ratings & Reviews
- Model:
- BE-PMRF3B
- SKU:
- 6434806
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Wireless Optical Standard Ambidextrous Mouse with USB Receiver for its ease of use, overall performance, and affordable price. Many appreciate its compact size, wireless functionality, good battery life, and lightweight design. However, some customers have noted that the click sounds are a bit louder than expected, and a few find the grip to be less comfortable.
This summary was generated by AI based on customer reviews.
Only an Idiot Would Buy This Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frankly, it was a piece of junk. It would not "copy and paste" or "copy" at all. It also would not "scroll down" along the edge of screens as a good mouse world. It would only move down by constantly "clicking and clicking" which took forever. It would turn itself off for no apparent reason, however, when you wanted to turn it off by moving the switch on the bottom it would do so. Only an idiot would buy this item. BestBuy did not seem to care since it was such a "low margin" item.
No, I would not recommend this to a friendworst purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i open the box , remove the battery cap to extract the pin, no pin, useless.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi SilviaC,
Thank you for taking the time to review our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
BestBuy Essentials Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
wireless mouse Best Buy brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works sometimes. It keeps getting stuck and I have to unstick it to continue my work.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We know how frustrating is that your mouse not properly working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.
Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Best Buy Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Spend the money for a better product. I returned it.
I would recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. Your input has been shared with the team so that we can address these issues internally and improve our service. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806
Can’t get it to work properly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and neither will set up and work properly. Mouse movement is sporadic and unusable.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for sharing your experience with our Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We’re sorry to hear that you’re having trouble with the setup and performance of both units. This is not the experience we want for our customers.
We recommend checking the USB receiver connection and ensuring that the batteries are properly installed. If the issue persists, please reach out to our Best Buy essentials customer service team (1-866-597-8427). They can assist you with troubleshooting steps, we appreciate your feedback and thank you for giving us the opportunity to resolve this for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Never arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has still not arrived after shipping over 2 weeks ago
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you, WilliamC! We apologize for the delay with your order. We understand how frustrating that can be and truly appreciate your patience. Tine | Best Buy Essentials Support
Works but bad egronomics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it is not easy to pick up due to the design. I would go try one in the store before I bought it.
No, I would not recommend this to a friendWireless Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to use this item it was defective. It never worked.
No, I would not recommend this to a friendMissing part
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered twice and each time a part was missing. Once the USB part and another time the lid.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, Roza. I'm very sorry to hear you've received two Best Buy essentials™ wireless mice with missing parts. That's unacceptable. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
no title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working battery not holding charge bad purchase i must say
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We're very sorry to hear that your Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse is not working, and that the battery is not holding a charge. We understand your disappointment with this purchase.
Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you with troubleshooting or discuss options. We want to make sure you have a working product. - Mae | BestBuy Essential Support
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Found out it needed bluetooth. So I returned it.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thanks for your feedback, KarenA. I understand the frustration of finding out a device isn't compatible after purchase.
If you need help finding a Bluetooth mouse or have any other questions, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support
Kinda Plasticky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse felt a little too plasticky for me. Looked good though.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi MBBJ,
Thank you for the feedback. We do apologize if you are not .satisfied with the product
Renee
Best Buy Essentials
Missing part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item, and missing the USB port.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Thank you for your feedback on the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We're sorry to hear that the item was missing the USB receiver. Your experience is important to us, and we'll use this information to improve our quality control processes. If you have any further details or need assistance, please let us know. We're here to help!
I do not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse did not work. It kept losing connection. No smooth scrolling either. Low end.
No, I would not recommend this to a friendThe USB Receiver was missing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB Receiver was missing from the box, was unable to speak on the performance of this product since I wasn't able to use it. Too late to return.
No, I would not recommend this to a friendBrand response from Best Buy CustomerSupport
Posted .Hi CocoCkb, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
There was no USB receiver. It's useless.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outer, shipping package was intact. But when removed, it was clear that the box had been opened. The battery was missing, and the nano receiver was not there. This means that the mouse was worthless. THERE IS NO USB RECEIVER! Because I didn't open the package for 15 days, it's unreturnable.
No, I would not recommend this to a friendWould not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple uses. Could not recognize USB.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .Hi TimB!
We're truly sorry to hear that your Best Buy Essentials mouse stopped working. It’s certainly not the experience we want for our customers.
To help resolve this issue, please reach out to our Best Buy essentials customer support team (1-866-597-8427). They can provide troubleshooting advice or assist with a replacement, depending on the specific problem.
Thank you for your patience and understanding. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worked less than 3 months and then dead.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 7/7/2023, stopped working on 9/30/2023. Tried new batteries, different USB port and switch was set to on. Already passed the limited 2 week return date.
No, I would not recommend this to a friendNever delivered bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never delivered terrible customer service. No response at all.
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .We apologize for the delay in responding to your inquiry. We understand how frustrating it can be when you don't receive a timely response. We're committed to providing excellent customer service and we'll make sure to address your concerns as soon as possible. Please let us know if there's anything specific, you'd like to discuss or if you need further assistance don't hesitate to reach our Best Buy essentials customer service team (1-866-597-8427). - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn't work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work even with new batteries. I recommend a different type, this one is cheaply made
No, I would not recommend this to a friendBrand response from BestBuyEssentialsSupport Team
Posted .I'm sorry to hear that the mouse didn't work for you even with new batteries. It can be frustrating when a product doesn't meet your expectations. I appreciate your feedback and will pass it along to the appropriate team. If you need help finding a different type of mouse, please let me know and I'll do my best to assist you. - Ed | Best Buy essentials | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285