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Customer Ratings & Reviews

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$9.49

Customer reviews

Rating 4.6 out of 5 stars with 1210 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Wireless Optical Standard Ambidextrous Mouse with USB Receiver for its ease of use, overall performance, and affordable price. Many appreciate its compact size, wireless functionality, good battery life, and lightweight design. However, some customers have noted that the click sounds are a bit louder than expected, and a few find the grip to be less comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,210 reviews
  • Rated 1 out of 5 stars

    Don't waste your money :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase two of these- first one didn't work and the second one broke after two months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping company is terrible I will never buy again online from bestbuy

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Wireless Optical Standard Ambidextrous Mouse. We’re sorry to hear about your negative experience with the shipping company. We understand how frustrating this can be and apologize for any inconvenience caused. Your experience is important to us, and we want to ensure it doesn’t happen again. Please reach out to our Best Buy essentials customer service team (1-866-597-8427) so we can address this issue and assist you further. We appreciate your patience and hope to improve your future shopping experiences with us. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Piece of trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this the same time I bought my new computer. This thing sucks and was a waste of money. I am not able to utilize it because it no longer works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t t get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow and it does not track well. I would never buy another one. My Microsoft is much better

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi,

      Thank you for taking the time to review our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance.


      Best Buy Essentials Products
      Nikki
      Please visit https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad Not working well, poor quality Not recommend at all

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're truly sorry to hear about your experience with the product. Ensuring the quality and reliability of our products is important to us, and we apologize for any frustration or dissatisfaction this has caused you. Your feedback is invaluable, and we'll use it to address and rectify any issues moving forward. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of this mouse it doesnt work that good it skips around on my screen

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Hi JeremyS! We're sorry to hear that you're not satisfied with your mouse experience. We understand how frustrating it can be when a product doesn't meet your expectations. Rest assured, we offer a 1-year warranty on all our products, so please contact us to discuss your options on how to fix this concern. Your feedback is valuable to us, and we appreciate the opportunity to make it right. Thank you for bringing this to our attention.

      JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-wireless-optical-standard-ambidextrous-mouse-with-usb-receiver-black/6434806.p?skuId=6434806 BBY-ExBrand_Caribou_Coffee

    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi,
      Thanks for your review.

      There is no DPI button on this mouse, need adjust the pointer speed to slow, you can go to computer's MOUSE PROPERTIES and POINTER OPTIONS to adjust the pointer speed to SLOW. BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Did not get tax paid back on refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to store twice as order was seprated upon picking up my mouse dongle was not in box . Hsd to go in store to return wait was oner 1/2 hr and refund shprted my tax paid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was difficult to link to my lap top and I would not recommend

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hello balley8313,
      I am sorry to read that you are having difficulties connecting this mouse to your laptop. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Left click worked 3 times before it stuck up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    San

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and would not work. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy should be called worst buy ever product I bought for them seems to only last a year

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Wireless Mouse with USB Receiver! We understand you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Best Buy Support. BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    Smooth, efficient, and very economical.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! Smooth and works on any surface! 10 dollars cannot be beat. You do not need an expensive mouse for your everyday needs, will definitely keep it in mind if I need more.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your wonderful review! We’re happy to hear that you’re enjoying the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. It’s great to know that it works smoothly on any surface and offers excellent value for the price. If you have any other feedback or need assistance, feel free to reach out. Happy clicking! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Lousy mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jittery mouse while moving screen arrow. I dont recommend it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy essentials™ - Wireless - Excellent & Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy essentials™ - Wireless - Excellent & Nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer wireless over any mouse with a cord. Easy to use comes with the batteries

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, AnitaV, for your review! We're glad to hear that you prefer the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse over corded options. It's great to know that you find it easy to use and appreciate that it comes with batteries. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future! Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cheap mouse, works as intended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great option for a almost disposable mouse. Mouse work great, especially considering the price of $10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use! Great product. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Necessary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for the Laptop and easy to used, very simple and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, great price. Best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Easy to use. Feels great in my hand. Wonderful!

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review! We’re glad to hear that the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse is working great for you and feels comfortable in your hand. If you have any other feedback or need assistance, we’re here to help. Enjoy the ease of use! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials