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Customer reviews

Rating 4.2 out of 5 stars with 38853 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 38,853 reviews
  • Rated 5 out of 5 stars

    Great salesman helped me tremendously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went into Best Buy, I needed a computer that I thought was perfect. The representative that helped me looked at what I had chosen. He spent quite a bit of time with me, advising me and showing me the benefits of each model available as well as the monitor. I’m very happy with my purchase. I definitely did not have the right computer picked out. He was very knowledgeable and super pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just started but like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great reward program looking forward to saving a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use yet, but great value. Great offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except delivery people hooked the water lines up incorrectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ran into a snag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no issues. Still learning the features. Item went on sale before 30 days of purchase. Phone regarding adjustment, first customer service person told me I was out of warranty to receive adjustment. Suggested I read the online policy. So, I do not understand the purpose of the purchase "My Best Buy Plus" membership. Had to call back to have issue resolved.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you posting about your experience, although we're concerned you ran into this issue when trying to get support. If you need any additional assistance or would like to share more with us, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Have already used this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has already paid for itself! I purchased an early holiday gift and because I have the membership, when the price was better in a sale weeks later, I was able to price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on to and good benefits as well! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, process was easy, helped ease stress of paying a lot of money at once for iPad and pencil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member is nice To have when it comes to coupons. Pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus is a Best Buy MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the only physical store I shop at anymore. They always have what I need in stock and the employees are always helpful and knowledgeable. The Best Buy Plus membership just enhances an already enjoyable shopping experience by adding deeper discounts. I highly recommend membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value - Saved us Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value - saved us money on purchases and longer return time if needed - BB Associates always acknowledges our membership and thanks us for being a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock n rollin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not shop best buy a lot. But these deals have me rolling N

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t purchase enough for it to be worth it. Benefits are good though for frequent purchasers. We about broke even on the experience. Only purchased it, however, in order to return an item a few days after the very short two week return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus should allow an extra year of warranty coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deal I got when purchasing the membership.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what my membership provdes me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it when I purchased my Chromebook and Android Pixel. Trading in the old Pixel was easy, but it's always been easy - with or without the membership. I don't really need much in the way of electronics. I'm not really even sure why I have the membership or what value it brings? I have an iPad but I can't remember if I purchased it here or at Apple. I think I purchased the membership because my roommate recommended it. Not sure I'd recommend it (there is no 'Maybe', so I chose 'No'), since I really don't know what benefits I receive. I don't really see any deals or discounts that make me notice the value of the membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, Mary. I completely agree that the key to making the most of your memship is understanding the benefits. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very useful. I am always taking advantage of the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is very valuable and useful. Member prices are lot saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with the membership. I was hesitant at first because of the price tag but I've already made my money back with two purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful if you buy electronics a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good if you buy electronics like building a pc

    I would recommend this to a friend