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Customer reviews

Rating 4.2 out of 5 stars with 37704 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 37,704 reviews
  • Rated 5 out of 5 stars

    Experience to Remember!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman with vast experience and technical knowledge to answer questions regarding the latest Sony flat screen TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We use it as much as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership helps tremendously on other purchases, great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased tv but a month for delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very knowledgeable and helpful. My only concern or disappointment was after spending over $3500. for a top end TV, it will be a month before it is delivered and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's good way to build your credit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this membership help me to free installation for my Tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase and install of video equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated at 4 because this transaction has not been completed. Delivery and install will be in the next month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value and Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value; especially if in the market for products Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy team of salesman and tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team at Best Buy is excuse the pun They are the best at what you’ve bought and don’t know or that needs to be fixed. They fix it in a jiffy Turn around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the price for 2 month price protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Best Buy and their services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Nest Smart Thermostat. Also, was extremely pleased with the installer. Every time I have had the Geek Squad I was 100%+++ pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSH DISH WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pacific Sales staff was knowledgeable and very helpful in my selection of product. They were patient with my asking questions of various features of the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus Membership offers great value with exclusive perks like free standard shipping, extended return windows, and access to special discounts. Members also enjoy two-year product protection on most purchases. For tech enthusiasts or frequent shoppers, it’s a smart investment that enhances the shopping experience and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus is a plus for savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Plus membership from receiving a deal from Best Buy reimbursement on it. Love the member only offers and it also depends on what you really want to buy or need to watch for now and future. For us it’s a new big TV very sooner! Hard to say no to a sweet Best Buy promo and they are good at tempting you in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it depending on your needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth it for my own personal reasons, primarily the 2 day free shipping. I also like the extended return window, as I have a bad habbit of forgetting to go by the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person at Best Buy was very nice. He helped me pick out a TV. I inquired about a sound bar of which he had limited knowledge on and he invited another associate to help explain it to me. I really appreciated his honesty and knowledge. Both were very kind thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be using it shortly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Will be using it shortly so can give a better review then.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the urging of sales staff so that if the price of my main purchase dropped in two months I would see a benefit. I have not had the membership long enough to discern any value. So far it has resulted in a lot of email. I do find the Best Buy buying experience pretty pleasant and painless. Jury still out on this membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hey there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love shopping at Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! I haven't had this service for a very long time, but I'm extremely satisfied with the product!! The staff and Geek Squad are very helpful and knowledgeable!! Definitely would buy from this company again!! Five stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for a Best Buy membership, and it's already proven to be a worthwhile investment. The membership saved me $50 on my recent purchase, which was a significant discount right off the bat. Here’s how it’s been helpful and what I anticipate for the future: Savings and Discounts: The immediate benefit of saving $50 on my purchase was fantastic. Best Buy often offers exclusive discounts and promotions for members, which can lead to substantial savings over time, especially if you're a frequent shopper or plan to make larger purchases like electronics or appliances. Member-Only Offers: I've already started receiving member-only offers via email, including special sales events and early access to certain products. These offers are tailored to members and often provide better deals compared to regular promotions available to non-members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been able to return items after a period of time it is s real value and been able to use Geek also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plan.

    I would recommend this to a friend