Customer Ratings & Reviews

The membership paid for itself (first year) based on the savings of the product I was buying at that time. It was a no brainer. Since then, I’ve enjoyed additional discounts off, and can select one deal to activate out of a few products. Do I use them every time? No. But the values on some of them are great. Not to mention extra return period and other perks. Would easily recommend.

It’s been great having this membership!! So many deals & it’s come in handy so many times, so worth it!!!

Honestly, like it says in my title, if you shop here alot and buy stuff online then yes its totally worth it! Unlike me I dont shop there alot and got talked into it cause, to me it seems like the dude straight up wouldnt take no as a answer when tellin me about it. It dont make to much sense, BUT i have the yearly membership so ill wait till its suppose to renew and then cancel it.

Well worth the cost! Highly recommend to all customers.

Excellent service, very reliable and easy to use it Includes matching the price for the product goes down in price it’s 100 percent worth it’s value

Membership is really worth it, you get access to a bunch of deals and the membership really isn't overly expensive.

Love the feature to have all purchased item conveniently covered under one plan/ one lump sum.

Love our Norman ok location. Customer service spot on

I actually find the prices are solid. Delivery and support are very good. Knowledge on TV's etc. varies from store to store, but membership and geek extended support plus being able to look up my past purchases really helps. Login to web allows me to see extend warranties, purchase dates, purchase history in one place.

I have to say that I am very pleased getting the PLUS service. It saves me some money as I do buy a lot of stuff from BestBuy. I like the factor that it tells me in the App the prices I can get the items, which is usually cheaper.

Went to purchase a refrigerator and waited 15 + minutes, only to have a gentleman who couldn’t answer any of our questions. He was able to pull up a pic on his phone but that was about it. Was also thinking of purchasing a tv but held off for the time being.

If you purchase allot of electronic the membership is well worth it. Better service, shipping and easier returns and warranty service.

My membership paid off, as the price on my purchase went down and I was reimbursed for the difference.

I've been a loyal customer of Best Buy for years, and every visit reaffirms why they're my go-to electronics and appliance store. The extensive selection of products, combined with their top-notch customer service, sets them apart from the rest. Whether I'm looking for the latest tech gadgets or reliable home appliances, Best Buy never disappoints. The store is well-organized, making it easy to find what I need. And when I have questions, their knowledgeable staff is always ready to assist, providing insightful recommendations without any pressure to buy. What's even more impressive is their commitment to ensuring customer satisfaction. I recently encountered an issue with a product I purchased, and the returns process was smooth and hassle-free. The staff went above and beyond to resolve my concern, leaving me even more impressed with Best Buy's dedication to their customers. Additionally, their online shopping experience is equally impressive. The website is user-friendly, and the option to pick up items in-store on the same day is incredibly convenient. Overall, Best Buy continues to exceed my expectations with their wide range of products, exceptional customer service, and commitment to quality. They have earned my trust and my business time and time again.

I had to buy this membership as I was returning a product that was defective and was outside Best Buy's 15 day return window. I did troubleshooting with the vendor and they said to return it to Best Buy as an RMA would take longer. The other reason I purchased the Plus membership was because I wanted to upgrade the device and an RMA would not let me do that. As a Plus, I was able to get $38 off of the upgraded product a week later when the item went on Plus sale. Plus membership also has expedited shipping.

Very satisfying every thing I expected worth every penny

Kevin the store manager was attentive and helpful!

It really pays for its self in 1 purchase, example i purchased an Escort detector and with the free shipping and help if needed, plus protection plans you would have paid for it. I fell it is worth it as most things you buy are big ticket items, like TV's, cameras, phones and many other items. It is good to know you can save a little money and have a protection plan and free help if you need it. So i will renew the plan when the time comes. I believe it is a good deal as items are not cheap any more.

Very good and courteous service. The item I purchased met my expectations. The delivery couldn't be made on the scheduled date. But overall, I will continue to shop at this store.

The best buy is the best thing because he helped me to get a lot of stuff and he gave me discount in My membership helping me for get a lot of stuff I needed it but I don’t have enough money to get it but thank you for the best buy and then thank you and I’ll be the membership