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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 37898 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 37,898 reviews
  • Rated 5 out of 5 stars

    I love it and it gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value; the discounts it offers are wonderful. I love the peace of mind that comes with having protection plans for my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think it's worth it. I like how the app gives you insights for weekly deals considering you're a member. Overall it's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it for almost all of my electronic purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value. I saved the membership price on my first purchase. I recommend the membership if you are going to be purchasing any major electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals and perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was indifferent about receiving a one year membership for this with the purchase of my laptop. Unfortunately I didn’t check into some of the perks for a few months after receiving it and wasted that time. There are many perk and deals that I think would offset the cost of the membership and I’m definitely considering renewing it for this coming year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself the same day I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good deals if you happen to be in store or online at the right time. My MacBook was 50 dollars off thanks to this membership, although the higher tier membership with free Apple Care would have been even better. I had the Plus at the time and enjoy the savings and it paid for itself the same day that I got it pretty much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value to any heavy electronic purchasers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricematch garantee works! Got almost half the price reimbursed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the membership is great for purchasing the product you want and services. We had the Geek Squad install two TV’s, set up and go over how to use the products we purchased. We called several times to have the Geek Squad to come back and go over some questions we had and show us how to change the settings. Ask for Teddy and Gabriel they were very knowledgeable on all issues and very supportive of our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't purchase memberships, but this has paid for it self already. I saved $150 just on one item and $10 on 2others and still have the $50 points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal this was, bought a tv and new range, was able to save almost $200 between the two by signing up for the Best Buy membership, so virtually it was free for us. Great deals and free delivery, can’t ask for anymore than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membershipreeards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy Membership is definitely worth having. It pays for itself very quickly. Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love thisss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality I’m in love with it i would 100% recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent benefits"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Best Buy Plus membership. It gives me great deals, free shipping, and extra perks that make shopping much easier and more affordable. Totally worth it for frequent Best Buy customers. Highly recommend!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a tv with that was in satisfactory. No problem making the return. Purchased another tv too installed by the geek squad. Hopefully this will produce a better outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you shop at Best Buy often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really good to have, it has saved me so much money over the past few months since I’ve started shopping at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE EVER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni and Marcos were amazing! They were super patient and even assisted me with deciding on which pair of AirPods to purchase. They were both kind and understanding of what I expressed my needs to be in a new pair of AirPods. They explained the Best Buy Plus membership options extremely well; so well that I didn’t want to leave the store without one! I’m looking forward to making more purchases from this location and with the team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer a Best Buy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed to be a good deal but……. We purchased a tv and we’re waiting the two weeks to be delivered. The day before the delivery date given us in store it was pushed back three more weeks. NOT ACCEPTABLE! Canceled order and purchased the same tv for $700.00 less from an another store. Bad customer service that can’t speak English and the store doesn’t have a phone to speak with employees to help you. Bad business practices all around.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, SandraG! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Greatest membership and its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest place to get a new TV and the greatest help possible explaining the different variations and reasons for viewing and how you view your TV setup and whats ideal for you i appreciate Best buy and the staff for the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member has just been great. Insiteful and Knowledgeable at the same time.Staff is always willing to help and advise on options or expand on your concerns to make it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EARLY SHOPPING OPPORTUNITIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE LOOKING FORWARD TO USING OUR MEMBERSHIP TO GET THE BLACKFRIDAY SPECIALS EARLY. LOOKING TO GET A NEW IPAD. LOOKING FORWARD TO USING THE OTHER SERVICES WE GET.

    I would recommend this to a friend