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Customer reviews

Rating 4.2 out of 5 stars with 38066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 38,066 reviews
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage and great value for the price. Warranty covers quite a variety of items currently sold at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sales rep & Geek Squad employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 11/7/24, at the Best Buy in Tinley Pk I had an awesome experience with both Steve the sales rep and Tie & Renee of the Geek Squad. They were so helpful they went above and beyond to help install and get my new Apple iPad ready for use. I am a 68 year old woman, Not very tech savvy at all, but do enough to accomplish all my needs. They were so helpful, Patient, In downloading all of my purchases to my new iPad. This type of Customer Service is to be commended. Five Thumbs up for Tie & Renee of the Geek Squad & Steve the Sale Rep. Thank you, A Very Satisfied Customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped a lot in my savings, it makes sure i get deals on every product i buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy service is pretty good and you get good discounts off of merchandise. If you are into Tech and purchase from Best Buy a lot this plan is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A membership worth investing in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and the peace of mind knowing there is more time for returns is great! I’m very happy with the extra perks and benefits as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very afordable very helpful. Geek squad handy too understand store friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership fir a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is good for me i liki see the prices and discounts and best buy is my favorite store to buy electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cash back benefits. This card was easy to open and easy to understand the terms. The only reason for the 4 instead of 5 is I got the card that you can make purchases elsewhere and I was not informed that there would be interest charged immediately on them. They have the 12 month interest free for purchases made at Best Buy, which I love. Overall a great card and the only one I’m going to keep out of the credit cards I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Total membership a few months ago, and it’s definitely paid off. The extended return window and exclusive member pricing have already saved me time and money, especially around the holidays. What really stands out, though, is the 24/7 Geek Squad support—it’s been super helpful when setting up new devices or troubleshooting issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Difficult to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to get automatic discounts on equipment I purchased if it went on sale. My equipment went on sale, but I was not notified. I had to call customer service and go to two stores before I got my discount. I have to say a manager in the audio department at Best Buy in North Glenn was fabulous.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, while we do offer a Price Match Guarantee that allows you to request a lower price if items go on sale during the Return & Exchange period, this is not automatic and requires you to reach out to our customer service teams to request if you see the price go lower. We do not notify you of lowered prices from Best Buy or qualified competitors. Learn more about our Price Match Guarantee here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    We don’t buy much anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership when I got a new iPad and am about to use the warranty as the volume comes on, on high when I use Spotify. I haven’t used the membership again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price!I have already used the price match benefit they give and I totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program with Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made my membership back in a very short period with the extended price match guarantee. It’s well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership the benefits are great it it a great thing to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Possibly Useful For Some People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really use it and with sales often I don't think the sales with best buy plus stands out much. Extended return policy on big ticket items is good for piece of mind I guess.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership just started. I have not experienced any value yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good to have help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in handy and doesn’t cost me that much and I can cancel it anytime I want it works out pretty well. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of the unique rewards is a great perk of having the membership. I am hoping in the future, they allow just my best buy plus members to make purchases first on highly sought after collectibles. This would make customers get the membership and slow down the bots. Win-Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t use it much but it come handy when I do go b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to this but so far so good I like the fact that there always sending me sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There more reason to have a membership because there good Deals on table , an an excellent opportunity for holidays where you can also make a purchase to pay on an monthly basic . Membership bring good store credit , an loyalty to merchant.

    I would recommend this to a friend