Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38710 reviews
(38,710 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Pretty Good during Christmas time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. I haven't received any crazy low offers yet, but the extended return window has helped, as a couple items dropped after I purchased them and I was able to get the difference in cost back easily. Would recommend if you purchase a lot of electronics.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Check expiration on free offers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some good benefits with membership, but i ordered the free 6 months rtings membership available with the plus membership and turned out it expired 2 weeks before. It is still on there as a current offer with membership and it is now over a month expired. Check expiration date on free offers before wasting your time.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Chris! Thank you for your review. We're sorry to hear your membership hasn't quite met your expectations. However, we appreciate you giving it a try. For any questions or concerns, please don't hesitate to reach us at (888) BEST-BUY or (888) 237-8289, or visit https://www.bestbuy.com/memberships. We're here to help!
Rated 5 out of 5 stars
the best value for tech shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Plus membership is hands down the best value for tech shoppers, primarily for one feature: the 60-Day Extended Price Match. While standard shoppers only have 15 days to catch a price drop, Plus members get two full months. If the price goes down 45 days after you buy, you get the difference refunded. This feature alone, combined with exclusive member-only discounts, means the membership often pays for itself in a single purchase. It removes all buyer's remorse and guarantees you get the best deal without waiting for a sale.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It for the Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a great experience with the My Best Buy Plus membership so far. The free shipping and extended return window alone make it worthwhile, especially for frequent purchases. I also appreciate the exclusive member pricing—it’s saved me money more than once. Overall, it adds real value and convenience, and I’d recommend it to anyone who shops at Best Buy regularly.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the money, money savings and hassle free of returning and deals. I believe I’ve received great value. Just a good protection and I got wayy faster shipping on an item I needed quickly. They go above and beyond for membership holders.
I would recommend this to a friendRated 4 out of 5 stars
Best buy plus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can get extended returns if you have membership
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Love membership but not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership plan is helpful but since i have not been using it much, I had to cancel it. Overall, the process was smooth
I would recommend this to a friendRated 3 out of 5 stars
Not great unless they fix the rewards credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this membership to make it easier to buy a computer for my daughter for Christmas (The kind where you buy all the components and then put it together.) However, nearly a month after the purchase, I still HAVE NOT been issued the reward credit. Customer service chat was NOT helpful as they suggested I go to a physical store to have the points added manually. This membership isn't worth it unless it actually functions like it's supposed to. Cheaper and quicker shipping is just peachy but if I'm going to renew this membership in the future, they really need to address the rewards points.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Jason! Thanks for sharing this review. We're concerned to hear that you didn't receive a reward that were expecting, which we understand would be frustrating. For assistance, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!
Rated 5 out of 5 stars
❤️❤️❤️❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The MacBook is fast, sleek, and incredibly reliable. The build quality feels premium, the display is sharp and vibrant, and the battery life easily lasts all day. Everything runs smoothly—from everyday tasks to heavier workloads—and macOS is intuitive and stable. It’s lightweight, quiet, and perfect for work, study, or creative projects. Expensive, yes—but the performance and longevity make it worth it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The required fifty character limit is so annoying!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership: Great Savings with Room to Grow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a member for $49.99 annually, and it has been a valuable addition to my shopping experience. I’ve made purchases totaling $6,872 and saved $570 thanks to membership perks like discounts and exclusive deals. The savings are significant, and I appreciate the benefits like early access to sales and free shipping. However, to stay competitive with other retailers like Amazon, I’d recommend a few enhancements: 1. Price Matching Beyond Purchase: Offering extended price-matching windows to ensure I get the best deals. 2. Loyalty Rewards: Tiered benefits or cash-back options for high-spending members. 3. Faster Shipping: A guaranteed delivery timeline could rival Amazon Prime’s convenience. 4. Exclusive Inventory: More unique or early-release items for members would add extra value. Overall, the membership has saved me money and added convenience, but a few additional incentives could make Best Buy my go-to retailer for every purchase.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership mostly pays for itself in vouchers...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice asset if you buy a lot of tech and or are making bigger purchases... I got it when I bought a laptop and kept renewing for the free shipping and occasional vouchers... Not a bad Investment if you think you'll use it...
I would recommend this to a friendRated 4 out of 5 stars
mem ship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership helped get me help with setting up microsoft quickly.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Plus membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very grateful I got my Best Buy plus membership for $25. I have been enjoying the 60 day return policy and membership pricing as well and I’m looking forward to utilizing these deals.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Membership perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has some great advantages when making big purchases.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 4 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my TV's. I would have gave a 5 but trying tobtrack which TV it was became very hard to do.
I would recommend this to a friendRated 4 out of 5 stars
Low price guarantee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for itself already with low price guarantee good idea to purchase
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
THIS IS WORTH THE MONEY, DON'T DOUBT THE POSSIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a fantastic value for any shopper at Best buy whether you shop regularly like me or just every now and then. The savings opportunities are amazing. Special prices for members. That's a fantastic quality to have in your membership. The extended return policy gives you the opportunity to experience your purchase without worrying about whether or not it fits in to your lifestyle. That's that's a huge opportunity that no one really offers. I have spent so much time talking to knowledgeable people that really understand where I'm coming from in store and in chat. Rather it's trying to figure out what fits inside my PC setup that was all brand new from the ground up purchased from Best Buy, or just talking about new exciting things coming to the tech world, or just the amazing culture that lives in my store, in Huntsville, Alabama, and I know many other stores, it's always a great experience. The ability to not have to worry about returning something if it goes down in price and just having the price match done online without having to go into the store. It is just a simplicity that isn't available at any retailers I can think of. This membership is really priceless.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I have met some of the most kindest folks at Best Buy,Palmdale store from the persons in appliances, to #8 printers, to the Geek squad and we cannot leave out the persons at the cash register, they have all shown that humane touch which is missing in the times we're in. Thanks
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is definitely worth it. I don't buy much from Best Buy year-round, but it's definitely helpful for when you're in need of a certain product but are unsure whether you should wait for it to go on sale. They offer price adjustments if your item goes on sale in the future. I became a member when my refrigerator broke down and they allow a 60-day return window so I can switch it to the other refrigerator I wanted when there's finally stock. Also, I was able to get the Plus Member deal on my iMac where I saved about $65 so I already made my money back!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
