Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38113 reviews
(38,113 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store crew member recommended it. It is worth it. Keeping it
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In all honesty, just dropping 50$ for a whole year for that little extra security for ypur electronics is pretty wprth it in my opinion.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Loving the Early Black Friday Alerts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I can’t complain. I love getting alerts when items I’m interested in have a discount and the early Black Friday discounts
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Saved money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saved money immediately with my first purchased. There are a lot of money saving rewards through out the year too. My Best Buy Plus membership shows exclusive savings both in the store and on line. Lastly, the convenience of having membership makes purchases a convenient breeze at checkout!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.great store and cleanness and personnel
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the fact that I really love this store and buy all my equipment from there, including my laptop and I am going to buy photo equipment from there soon, a stadicam lens and Drom, but I was refused their card, I don’t have a Best Buy card and I will have to buy each time either in cash or through a credit card or Affirm, well, if they don’t give me a Best Buy card with good conditions, then I think I will buy my future equipment from another place
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendBrand response from Memberships Expert Team
Posted .Hi Garik! Thank you for your review of your My Best Buy Plus membership. As a member, you now have access to valuable perks like free 2-day shipping, exclusive prices on thousands of items, insider access to sales events and products, and a generous 60-day return period on many products. For any questions or support regarding your membership, please reach out to us at (888) 237-8289 or (888) BEST-BUY or visit https://www.bestbuy.com/memberships. We're here to help you make the most of your membership. Thank you.
Rated 5 out of 5 stars
Jessica James, a consultation agent with the Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jessica James, a consultation agent with the Geek Squad, made the entire process of my purchase and set up on my device smooth, ensuring I was informed and able to operate my device. Jessica was helpful, and she answered all my questions. Jessica's customer service was top-notch.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought about joining with me not shopping a lot at Best Buy however I appreciate that I did so much savings on great quality of products
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth It for Frequent Shoppers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the My Best Buy Plus™ membership and it’s definitely worth it if you shop at Best Buy often. You get free 2-day shipping, exclusive member-only deals, and extended return windows. It’s saved me time and money, and the perks are super convenient. Would recommend!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Great for frequent Best Buy Shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I'm not a regular Best Buy shopper, I’m finding that the My Best Buy Plus™ membership hasn’t really paid off for me. The two-day shipping and exclusive discounts are nice, but they don't offer as much value when I’m only occasionally making purchases. I initially thought the perks might encourage me to shop there more, but without a frequent need for tech or appliances, the $49.99 annual fee doesn’t feel justified. While the 60-day return window is useful, I rarely end up using it since I don’t make enough purchases to really take advantage of it. If I were buying big-ticket items or shopping there more often, I could see how the savings might add up. But for occasional shopping, it just doesn’t seem like the membership benefits align with my spending habits at Best Buy.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG refrigerator and the setup delivery was excellent
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
MEMBERSHIP ALREADY PAID FOR ITSELF PLUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the membership mainly for the 60-day vs normal 14-day return and price match windows. Used the price match window with the initial monitor purchase when it went on sale 15 days after purchase. Membership was $50 and price match got me $110 additional savings on the monitor. Not a bad return on the membership investment!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefits for a membership of Best Buy Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and helpful Staffs. They listened and understood the situation well enough to help me get the issue resolved
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Product Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed of this product. The performance is outstanding, and the price was the best one compared to other stores will buy again if necessary.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
My BB+ membership experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it mine just as I was buying all new stuff for a condo I just closed on; full entertainment setup w/Savant universal remote, new fridge, even automated/remote shades (controlled by the Savant app). I consider it worthwhile because I spent all that money on this stuff at Best Buy.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really been able to use it so far, but it does have some good perks overall.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came at a perfect time for me to be able to get a new laptop and tablet. With the credits I was also able to get a case for the laptop and a new Fitbit watch, very happy!
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 2 out of 5 stars
what membership did I get tricked into?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire experience was disappointing. I went in to see a product advertised at a certain price only to be told it was out of stock. I prefer to buy local rather than purchase anything on Amazon, but in the end it felt like a bait and switch.
This review is from My Best Buy Plus™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .We’re really sorry your visit felt that way, JudyP, showing up for a deal only to find the item out of stock is super disappointing, and we get why it came across as a bait‑and‑switch. If you’d like someone to look into what happened with that advertised product or help track down the item you wanted, please reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) in response to your My Best Buy review so the team can follow up directly.
Rated 5 out of 5 stars
Excellent Customer Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of times buying something in Best Buy transform the experience in something special. The level of attention from their associates is amazing. Great support clearing doubts, answering questions, I mean they are there for you.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Good rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have this, helps in prices and support from Best Buy
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
