Customer Ratings & Reviews

It helped me save 80$ on an 800$ purchase I made, but I haven't really reaped the benefits yet. It'd be great if it gave me some more deals on devices I've been looking at, but it hasn't yet. I do think it's helpful if you are constantly shopping at Best Buy. I am excited to see how it'll help me for black friday because you supposedly can use any deals even for past purchases, so I'm hoping my previous purchases go on sale and I can get some money back.

I love the membership it is a value plus the discount.

I bought the open-box excellent condition Macbook. And the MacBook worked great. It felt new, nothing was wrong. Saves me a COUPLE of bucks. The only con is that the Macbook didn’t look excellent condition. Maybe Geeksquad don’t clean Macbooks. But overall satisfied purchase.

Good value for the price with peace of mind knowing help is always there.

I love this membership...it was very helpful)! Additionally, i was able to get more discounts with it.

Saves me money on every item I purchase. Also price back on sale items witin 60 days

It’s valuable if you need to use it. And you never know. I bought the wrong microwave, the installer told me. I had to call the store and get another one. They came back to the house and installed the right one. What a mess! But Best Buy was very thorough. Great job!

My best store to be when it comes to electronics and there customer service is topnotch

Seems like a good value so far! Hoping rewards activate to be able to use them.

This is of great value for peace of mind and asjustments to price after purchase for discounted items.

This review you must use 50 letters or 50 words as the best buy survey as what make a great membership of of savings money. Thanks Sincerely bb membership

Quick easy delivery, good price. Great tv. Also purchased a refrigerator. Nice Ge Profile.

I love the advantages of seeing the better deals, seeing the best technology and all of what store offers

This membership was wonderful because of the many purchases we needed to make this year. I wouldn’t recommend unless you know you'll be making several purchases with Best Buy, but for regular and returning customers, it’s worth it!

Great membership for the money. Extended return policy comes in handy.

This membership is definitely worth the money! The perks are great and geek squad support is fantastic

This membership has a lot of perks. I’d recommend it to anyone looking to gain access to the latest technology that’s out there.

My Best Buy plus membership is an added piece of mind for any issues I might have with any of my purchases. The benefits provided by my membership far out weigh the cost paid.

Part of the reason I signed up for the plus membership was for the 60 day price match benefit where after you purchase an item, if the price drops any time in the 60 days after purchase you can get a refund/credit for the amount. I purchased a Sonos Beam recently and a few weeks after it was purchased the price dropped from $499.00 to $399.99. I went in to get a price match and they went ahead with it and ended up having to process the price match as a return since the system wasn't working for them and didn't want to issue a refund. I originally used a $165.00 rewards certificate on the purchase and was never told this was an issue with the price match. They ended up processing a return on the original purchase and then "charging" me for the new sale price. I owed $71.14 since the original purchase price minus the $165 certificate was less than the price match amount, and the in store manager told me the $165.00 rewards certificate amount would be reissued to me to account for the price match and that I should receive an email with the new rewards certificate to activate. I waited days, about a week, and then messaged a live chat agent who checked my account and assured me that the rewards certificate would be reissued within 15 days of the price match date. Past 15 days and I still had no notification or sign that the rewards certificate was reissued. I spoke to a live agent online again and they told me to go back to the store for assistance. I returned to the store and spoke to the same manager. He seemed confused and didn't seem to remember the original transaction for the price match, didn't seem sure of what to do, went away to talk to discuss with someone and came back after about 5 minutes and told me pretty much the opposite of what I was told originally. He said that they would need to refund the $71.14 to me somehow and that I wouldn't receive the rewards certificate and didn't really explain why. I was confused so I asked why I was being told this when it's the opposite of what I was originally told when I priced matched the item. He pretty much said that they shouldn't have done what they did originally, and that it was a mistake, even though he was the person that originally helped me and processed the price match, did and that the $71.14 should be refunded/credited so I would essentially be back where I started. So in the end, no price match, no benefit at all to having the plus membership 60 day price match feature. I can understand having a specific policy that says they can't do a price match if you got a certain amount of of the original purchase by using a discount or rewards certificate, but that was never originally stated. They just reversed the price match and said "oopsie". It was Best Buy's mistake and I was almost treated like I was in the wrong somehow. If you made a mistake don't make the customer pay for it when you originally told them it was going to be price matched.

I thought I could use my rewards to purchase a extended warranty after purchasing a t.v. But was told I could not because their policy against that had changed recently.