Customer Ratings & Reviews

The purchase of the refrigerator that we were looking for was a smooth transition, the service was amazing

Having a Best Buy Plus membership has been a game-changer for me. The free 2-day shipping saves me so much time, and the extended return windows give me peace of mind when making purchases. I’ve also loved getting early access to sales, which has helped me snag great deals on electronics before they sell out. The discounts and priority support make the membership totally worth it, especially since I shop at Best Buy frequently. It’s been a great investment for me!

Best decision to make. Very convenient for members.

Being a member is very important, I have access to good prices, help with the Geek Squad when I need technical support. I am happy with this membership.

Hi, I thought BestBye is the place where people buy things without worry. But I had really the worst experience. Last July 6th I spent around $4800 something a Tv , sound bar and few other things order # 1125187262127 And it was scheduled for delivery July 29th .. and July 8th I saw the TV price went down $300 .. when I bought the TV was $3300 .. then call BeatBye customer service and ask for price match then the agent say okay we can do that but for now the order is pending once the order is delivered give us a will do the price match and also he give me a Case # 359765158. Then I said okay. The product delivery date was July 29th and it’s came on time then the next day July 30th I give a call to BestBye for price adjustment then agent say we can’t do that you have to go to the store where you bought it .. then I went to the store after they checking everything from the store says you price match it’s already approved just need to process just give them a call they will do it .. then I left the store and call again the BestBye was on phone for an hour the lady same think she I we can’t do that you will have to go to the store .. then again July 31st I went to the store again talk to them .. they told me it’s already there why they don’t process that .. call them again and talk to the customer service manager .. then I called again also spoke to the supervisor but she told me we can’t give the $300 price match .. so my question is way I got miss guided from the beginning.. I could have go next day and cancel my order and re order again and get my price match .. I still can return all the stuff I bought eventually BestBye will lose $$$ because everything is open box now .. my only concern is customer like me spent thousands of $$$ to give you business but if you guys harassing them like that .. then slowly you will loosing business. I will still request if possible please bring the issue to higher level I already share the order number also the case number.. I also have the picture for July 8th but definitely find out if you check the TV price on July 8th ..

This membership is a failsafe means to ensure that a customer is getting the best deal on their purchases. By having this membership, if an item goes on sale up to 60 days after you made the purchase, you can get the credit of the difference.

Great product, fast processing and timely delivery.

This membership has paid for itself. Definitely recommend taking advantage of all of its benefits. I love being able to get price matching for 60 days.

Looking forward to benefits with this membership.My experience with best buy in the past has been good.

It was an amazing experience and the customer service was above superb.

I bought a new computer and my best buy plus membership saved me quite a bit of money. Well worth the purchase of the membership.

My membership is the best thing that i could have pruchase i love the free delivery and price discount that I see on certain product is definiton a plus

The membership gives great benefits that will come in handy

Like that have a longer period for price match. Definitely get your money's worth just with that.

I’ve really enjoyed this Plus Membership, as it has come in clutch multiple times over the years, from household items like “ Bagless Vacuums , Washer and Dryers, Refrigerators and also Cellphones to say the least in my house , The Plus Membership is a huge Deal of Help!

The membership is great, I appreciate gettig preferential treatment. I realize I can cancel at any time, but why would I?

I think the best part is that it allows you to get money back on items that you recently purchased that go immediately on sale.

Probably good for people who buy alot of electronics. Purchased a new TV and normally don't ever buy these kind of extra protection but when the salesman told us that if we did not use it at all during the year... that at the end of the year it would be refunded in full to us. He said it was a no lose situation, so we purchased it. We have not used it at all so I am looking forward to it being refunded in November.

Definitely worth the fee! We saved almost $500 with price match guarantees when our laptop and ipad went on sale. The fact that BestBuy sends alerts when our items went on sale made it super easy to get refunds

Membership is valued valued-added advantage for everyone who loves to buy things.