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Customer reviews

Rating 4.2 out of 5 stars with 38330 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 38,301 reviews
  • Rated 5 out of 5 stars

    Rocking the night away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it’s been great being a member of the Best Buy family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it yet other than a discount on purchase but intend to. I will be shopping more at Best Buy since it is 10 minutes from my home rather than 30 minutes. Our sales rep was very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to anyone interested in using Best Buy a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid -$5 for this effectively Amazing deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during a promo where buying the membership comes with a $50 cert and got another $5 cert a month after. Effectively got extra $5 for buying this!!! Used the $55 certs on preordering a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of perks well worth it if you buy a lot from bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth it if used often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper the membership is a decent deal. I paid $50 for it and got a $50 certificate to spend at Best buy. I purchased the membership in order to get two month price match on a TV purchase and that is the only reason. I was banking on the price of my purchase to decrease which didn't happen but I'm not mad I got the membership. I will not be getting it again though because I simply do not shop at Best buy often enough.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, ANTONIOL! Thanks for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. We thank you for giving the membership a shot, and hope you can take advantage of the great benefits. These include free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you have any questions for us, please reach out to us via social media. We would love the opportunity to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership is well worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a plus. Support, Geek Squad, Phone Tech Support. If they can't fix it they will replace the item ( depending on warranty ). Easy to schedule repairs. I'm an Apple Person and going to Best Buy in Douglasville is convenient than driving to Lennox or Cumberland Mall. Get the Membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 day returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars because I think that a loyal Best Buy customer shouldn't have to pay money to get a longer return window than 14 days. Formerly, Yvette was a 45 day return window for a free membership with a certain amount of annual purchases. I think there should be a half way option, because $60/year is a lot for some to pay. Maybe they could also offer one for $30/year which gives a 30 day return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy pluss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal if you are buying things for a new house or upgrading your old tech. Plenty of savings and other benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is actually beneficial for me. I don’t go to Best Buy often but when I do I receive good savings. I’ve also received cash back and discounts that I wouldn’t be able to get otherwise. It works out for me-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had terrific experiences with every Best Buy purchase from cell phones to printers, speakers. Washer, dryer & microwave. These are the best informed sales people ever & their installers are quick & professional. Warranty is honored without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth return process on items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought at the last minute. Worth the investment since I needed to return an item after 15 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership benefits new drone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a DJI Mini Pro 4 drone at the Canton store and the whole process was so easy. Just made a quick phone call after checking online make sure it was there drove down walked in hassle free picked up the product got a good deal on my Best Buy account no interest. Purchase the DJI insurance for 2 years at a very competitive price. The best drone I've ever had this is a must have probably the best Christmas presents ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memebership if highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is fantastic, Quality device and install was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager and assistant manager were very helpful to me in returning a microwave that went bad. They were very understanding of the situation and had my best interest at heart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great! Really improved my experience a lot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MBB+ Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is working as expected. Was able to save a little money when something went on sale after I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the benefits and the membership cost associated with my Best Buy Plus membership. I appreciate the flexibility of remaining a member or leaving the program. I am firmly confident I will renew a membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love!!! Everything I bout so far has stood the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re the best and I will recommend my all my friends to get the Best Buy membership. Thanks a lot.

    I would recommend this to a friend