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Customer reviews

Rating 4.2 out of 5 stars with 40714 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 40,715 reviews
  • Rated 5 out of 5 stars

    Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working fine. One thing puzzling was to find the cable that connects to the computer is not correct. We are unable to plug the Garmin into the computer for any updates. Otherwise, all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok.... better safe to have and not need than need but not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable employees make the best sales.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A noble employee (JV) reasonably explained the benefits and the cost of Best Buy Plus when I was planning on getting a computer. I ended up signing up for it when I eventually purchased one. The internal price match was also something he'd explained to me, citing his own experience utilizing that price match--I was able to get an extra $100 back when I checked a sale email from you guys and called for a price match. Solid business practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been having trouble with our appliances so we decided to go to Best Buy and buyba set of washer and dryer. The person who attended to us is very knowledgeable and helpful. He was able to answers all our questions and also made some tips thats helpful to us. We really like him and since we cant biy at that same day. We waited for his next schedule so could complete the transaction of owning a new washer and dryer. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-Have Membership for Tech Deals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been a great experience. The exclusive member pricing saved me a lot on big purchases, and the included support options like Geek Squad are super convenient. I especially love the fast shipping and extra protection offers. It’s definitely worth it if you shop at Best Buy regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used it for a big purchase and it was very beneficial. I am hoping to get early access to items when the holidays are approaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, the membership is good if you needed services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far so good. Hope I get the $400 gift card for filling this out. Does anyone ever actually get it or yall lying?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the yearly membership after buying a new TV. The membership allowed us to get a lower price on the TV if the price dropped within three months. When the price dropped within a week, we saved about $400. Thus, the cost of the membership was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has helped us with several purchases but miss the free delivery option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    James c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy membership to get refrigerator deal which angers me.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello James, We get why that would feel frustrating and we would like to see it we can answer any question you may have about your membership which you can check out anytime at https://www.bestbuy.com/memberships. If you want to talk through your options or share feedback about the experience, the quickest way is to message Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the right team can help. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me longer to make sure I was satisfied with my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great perk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this is a very nice and worthwhile benefit. I haven’t used it yet, but I definitely will take advantage of it in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Christmas Bonus Worth Sharing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Plus membership was a great offering that allowed me to purchase a very good laptop for a family member at an excellence price. Let's just say that the family member had a very Merry Christmas that year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are enjoying our new membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is more than a good value. Is less worries about deliveries and much more things, so you can spend your time in things that really matters . A peace of your mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it gave me 60 days to return or price match and I got to use it for price matching. They were awesome with the price matching and got my money back on it hassel free they were awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits for a modest price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is very useful and I haven’t even used all of the benefits yet! Well worth the fee to join.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the best buy plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a really good value. From the 60 day returns, price matching, and membership prices, it is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me lots of money and you can see what you are getting first No need to return because it is not what you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but so is everything else. Customer service goes above and beyond

    I would recommend this to a friend