Customer Ratings & Reviews

This membership is fantastic because it allows you to save lots of money. You can enjoy discounts on anything you purchased 60 days after delivery. I highly recommend it!!

Great deals and rewards promotions back. Also really enjoy the 60 days to return or price match.

I would give a better review if it was just about the customer service, but i specifically got this in case anything happened with my daughters new tablet i bought at the same time. Little over 2 weeks later the tablet wont turn on. Everyone tells me its probably a manufacturer defect, but i need to a schedule an appointment with Geek Squad cause blue shirts cant if it works or not. So i schedule an appointment and make time out of my day to come in and have someone in a black shirt take a look at it and tell me the exact same thing, but they dont do repairs in store, so they will.have to send it out and i should have it backnin 2-3 weeks. Ive been keeping track of the status and not only are they not done confirming its a dud,it hasnt even made it to the repair site yet? Its been 20 days. You ask for a review on my membership, and i tell you if this is the kind of treatment you get if you pay for it, i shudder too think what normal customers deal with. Im not confident i will be keeping this membership.

My salesperson was great, very knowledgeable. Understood exactly what I needed and wanted, did not pressure or try to upsell me.... Good guy.... I felt he was legitimately honest

This was a good choice at the time it really paid for it's self in the long run, but I ended up upgrading to the Total.

a week after my purchase, the laptop I purchased was $350 less on sale. I called and was surprised at how easily my account was refunded the money.

The Geek Squad are the best! They connected by tv to my stereo system with no problem and had the patience to answer questions after. Many thanks to Steven and the guys!!!

I'm happy to buy this membership! I received $50 Discount on PS5 Pro, whereas discount was not available that time for customers who don't have membership! In addition, I also received $85 in Rewards on my Total purchase. Love It! :)

This is a great experience and I’m really grateful to have spent 50 bucks for this just can’t plan that has already saved me money and giving me some free trials to some different Apple programs, including Apple TV

When you buy TV from Best Buy and you purchase a membership for the year the one good perk about this membership is that if this TV goes down in price lower than what you paid for it you will receive the TV at that price and be given a refund so in my opinion, it’s an excellent choice Cause you have a few months

Needed a new tablet. Sale price was excellent and the store employees were so helpful. Membership comes in handy because all my devices were purchased at Best Buy. I've also used Best Buy for my refrigerator, washer and dryer.

Geek Squad was able to see me on a walk-in basis and resolve my issue. I was so impressed with their knowledge and ability to take care of the issue. I will continue to maintain my Best Buy Plus Membership! Thank you Best Buy!

I got a membership when buying TV that helped with delivery. Did not use benefits otherwise.

Membership is great to buy. Get money back if items you bought go on sale ! Love that deal.

Having a membership for a place you purchase a lot from is nice to have and would recommend.

My Best Buy Plus Membership is an EXCELLENT value! Most of all, this Best Buy Plus Membership, provides me a worry-free peace of mind, by providing a GREAT protection plans that mostly covers on all my Best Buy Buy purchases!

I like the rewards you give and the products you sell

Well I suppose when my dog eats another remote and they replace like they said they would I’d give them 10 stars, Sone companies or employees just tell you what you wanna hear. But in the past I have had really good experiences with Best Buy’s membership return policies

I got a Best Buy membership and it's been beneficial, especially as a tech enthusiast. The perks like exclusive discounts, early sale access, and points on purchases have led to significant savings. Free shipping for online purchases adds to the convenience. The customer service is notably better with more attentive support. The extended return period is also a great advantage. This membership is particularly valuable during major sale events like Black Friday. It's a worthwhile investment for regular shoppers at Best Buy, offering substantial savings and conveniences, though it may be less advantageous for infrequent shoppers.

I really like my computer...just not sure about the membership