Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38533 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 38,533 reviews
  • Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the benefits and service that comes along with this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus membership indeed worthwhile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices much better, appreciate special offers, in depth customer service always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s membership program is a great value for frequent shoppers and even those like me who only shops on holidays. The exclusive perks like extended return windows, member-only discounts, and free shipping make it worth the cost. I especially appreciate the priority access to new products and tech support, which has been incredibly helpful. The program easily pays for itself with the benefits provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an awesome experience in store and at home delivery. Everyone was professional and gave top tier service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for all my products and services that I buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it for very long but so far I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it for free!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain because I got it essentially for free, since one of my purchases was $50 off with the membership, so the cost canceled out. The member deals have not impressed me but the extended return and price match period are great. It does suck that Best Buy decided to start charging for that when it was a free loyalty perk before though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Member Is Worth It: -Enhance the shopping experience and provide significant value. -Exclusive member discounts, Price matching policy for members -Special promotions and early access to sales -Access to member-only events and sales -Priority customer service and support -Access to exclusive tech support and services -Earning points on purchases -Reward redemption options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the Tech Savvey!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you make a lot of Best Buy purchases! I know I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always treated well at Best Buy. They get what I need and do it quickly. Geek squad is great too. The membership is great to I am happy I got it. It has helped me save money several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price matched my purchase for an even greater savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to the Burnsville store for a Nintendo SWITCH knowing they were in short supply. The store display case was empty. While were talking, Michelle checked her phone and located everything I needed at the Richfield store. She rang up the sale and explained why I needed Best Buy Plus, so I purchased that too - then I was out the door heading for Richfield. Michelle did an awesome job! I thought I was going to go all over town to find all the items I was looking for (Switch, Mario Kart, Steering Wheel, etc.) but she got me totally set up in 2 quick stops. GREAT JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for membership it unlock deals for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value with Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for Best Buy Member Plus, and it’s totally worth it! The free shipping and exclusive discounts make shopping so much better. I’ve already saved money on a few purchases, and the extended return window is a nice bonus. The membership pays for itself quickly, and the perks are great for frequent shoppers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rewards Points

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership fee is too high. And, the limited time frame to use the Rewards Points is too short. They should be like the old Rewards Points where they just accumulated, and you could use them any time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Not Get Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't make a purchase with out it. My new tv upon deliver did not work and it was replaced and set up within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad my salesman talked me into this. I have never been a person who buys in-store and mostly buy online but this time I wanted to see what I was getting. I opted for the credit card as well as the store card although I thought I would never use it and already have. I am fast becoming a big fan of Best Buy. The staff at my store in Brick, NJ is super friendly and knowledgeable. If I could give them 10 stars I would and I never write reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well overall im still not sure how's that work. May not continue, it because need to pay for a membership.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It’s convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to My Best Buy Plus service, and it’s been a great value. The free shipping and access to exclusive deals have already saved me a lot. I especially appreciate the tech support, which has been super helpful for setup questions on new gadgets. Plus, the extended warranties offer extra peace of mind. If you shop at Best Buy often or buy big-ticket items, it’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We would love to win this prize

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good value and include Geek Squad and special pricing

    I would recommend this to a friend