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Customer reviews

Rating 4.2 out of 5 stars with 38641 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 38,641 reviews
  • Rated 4 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the perks of this membership. Well worth the investment. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will see if its worth it at the end of the year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased due to friends recommendation that it was worth the money. Free shipping and 60 day returns sounded good to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership well worth Cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Membership was recommended by my salesperson. I was purchasing a Washtower for my cliset to create a laundry station near my bedrooms-which I love. The Membership price allowed me to get free delivery of my purchase. Win-Win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership is worth buying and I already got discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. Best Buy has the best prices. We will continue to shop at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a blessing so glad I purchased it. The extra percks are with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for a membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value between the extended return policy and extended price match policy it more than paid for itself just in buying a fridge. Exclusive sales and more rewards points are great perks too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are hoping to make this purchase of the plus membership worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really used the membership yet but pleased with what I've gotten so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has served me well in savings on my purchases. It is well worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Credit Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card is a visa credit card. I don't know how many characters I have written while trying to get to 50 to appease Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership is helpful relative to individual need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the cheaper membership plan to get a discount. Otherwise haven't experienced many benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the staff !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff made it very quick and easy to make our purchases. When we went in to make the purchase, we had changed our mind on one of the items and they were very helpful and accommodating. We love the items we bought and we love the staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Need better discounts for being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product as we wanted the same kitchen aid brand to match the rest of the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re in the process of redoing our kitchen, so we’ve purchased quite a few items at Best Buy. so we did purchase the Best Buy plus. We also purchased a new computer. There was not one in the store so the sales person went in another store and had chipped. Our home was a nice benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful during the holidays

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase it during the holiday shopping timeframe, so I did use it to price match twice. Only complaint is having to physically come in to have it matched. If I’m paying extra, shouldn’t it be automatically adjusted especially when it’s best buys own prices. At least maybe an app option for price matching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt matter if you buy a Flat Screen, a Washer, or a Vaccum, Best buy always stands behind what they sell. We have been members for many years and Best Buy is my favorite place to Shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEALS DEALS DEALS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the yearly membership if you are a frequent Best Buy shopper like I am! I save so much money with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller provided excellent service, and everything in general was very good.

    I would recommend this to a friend