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Customer reviews

Rating 4.2 out of 5 stars with 40613 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 40,615 reviews
  • Rated 5 out of 5 stars

    Paid -$5 for this effectively Amazing deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during a promo where buying the membership comes with a $50 cert and got another $5 cert a month after. Effectively got extra $5 for buying this!!! Used the $55 certs on preordering a game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Geek squad for some help and received the best help. The team member was able to fix our computer and find us the best deal because of our best buy membership. It would have costs us close to $300 but instead it was only about$125. He also replaced my TV remote for free because of the best buy membershipwhen he saw me looking for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Company, Great Service, Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Best Buy Plus plan. We received great service by the management and the employees who gave us first class service. We highly recommend Best Buy and the Best Buy Plus plan. Thank you everyone. Sincerely, The Edgington Family, Crofton, Md.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price match might pay for the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator and between the day we checked prices online and made it to the store to finalize our selection and order a manufacturer’s sale ended. The store employee recommended we purchase the membership and if it went back on sale in upcoming weeks, we would be able to get the price matching benefit. The next month the product was back on sale and after a 10 minute visit to the store, our membership was more than paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I vonsider that Best Buy has attractive prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy, its wide variety of electronics items and attractive prices makes it a leader in Market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a value to use. We purchased several new appliances and the extra savings was great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good value but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership value feels average to good. The 60-day return is a nice perk, and very occasionally there might be a decent dollar bonus reward for spending on select categories. Most member discounts feel weak but they do occasionally drop a good deal or two that at the least makes up for the membership fee. Overall, if you shop at bestbuy a lot, it's decent.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for your review. We are pleased to hear you're enjoying some of the benefits associated with your membership. We always want our customers to have the best options available, and we value your feedback as we are constantly working to improve your customer experience! For membership support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and worth keeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great for savings! Love that I was Able to save money on a new dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandra saves the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spoke with Sandra at 3:28 central on 10/17. Someone find this recording and use it for training. She gave me clear answers and assisted with my request better than any rep I’ve had so far. I was impressed with her help so much I’m giving this purchase a 5 star rating and she’s the ONLY reason why. It’s been a nightmare of poorly trained customer service on every other call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably won’t use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubt that we’ll use it. I’m not sure that we’ll have a need for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is high value for money with access to special promos and offers highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a good value during the Black Friday window time, however I don't feel like the weekly offers or Flash sales have almost any impact between being a member or not. Also, great additions like LEGO 10% discount should apply to the discount or clearance items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got membership and 50% off on O365 purchase. Also I purchased Dell 2K laptop for great Cyber Monday deal..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure of the value of this membership, I felt I should have been given a better discount when I purchased my first item. Also, it seems too expensive given the present economy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I benefited from discounts, specials and geek squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek trch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this annual membership for quite a few years. The last 2 years the store I went to had a terrible geek rep. He talked down to you like you were totally beneath you. I had reported this a few times to a manager. The last time he said he look at my cell and he did not. Later he say you held it up and I looked at it while you were holding it. That was the last straw I cancelled my membership after that.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your feedback as a My Best Buy Plus™ member, Judith! Having The Geek Squad look into your issues, is supposed to make these types of situations simple. What you've mentioned is quite concerning. Please reach out to our social support team on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) and mention that you're contacting us in response to your My Best Buy review. We're here to help! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    bb membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the perks that come with this membership to see what options are available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. All the deals I can see and special offers is a plus to be able to access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is so worth it to have. You get daily deals and lots of clearance items that are amazingly cheap. The deals that I often see are cheaper than other stores or online.

    I would recommend this to a friend