Customer Ratings & Reviews

Pretty solid. I wish there was a better way to track your offers. There was an offer around Halloween, "make 5 purchases over 50 and get..." I did the purchases but never got my reward. Other than that, it's been good. I've used some members only offets to save money multiple times.

Membership is awesome, got the 18 month no intrest helps me pay with no worries.

Upgraded my iPad and bought a new keyboard. The keyboard is very nice!

Good overall good purchase good quality would like to buy again in future

Scott gave me the best experience I've had with customer service in many year. He askered all of my questions, very polite and above all made my experience of buying a new washer and dryer fun. The most important thing was him explaining the membership to me and I became a part of the best buy family. Thank you Scott Renee

I like all the benefits of membership and the perks too.

Literally has paid for its self the first visit don't not buy this as the price match within a certain time has returned me over 100 dollars in my first week of having great program and if your a techy guy like me its a life saver I wouldn't go anywhere else for my electronic needs after having this and great staff to help me along the way

Our store agent and manager were very helpful and patient They also explained thoroughly regarding our purchase, charges and membership.

My Windows 11 laptop crashed and Dell could/would not recover it. i took it to best buy and the Geek Squad did a factory reinstall and restored all of my data. They were professional and did exactly what they said they would do.

I had to return a product to my local Selinsgrove store and the employees were kind and helpful and very knowledgeable. They made the process seamlessly easy and quick. Thank you!

Having a plus membership has been valuable in purchasing several products— headphones, a Starlink kit and discounts on many other potential purchases. I felt like I got priority service when buying a Starlink and my return. I got the membership so I would get an extended return period and it was well worth it!

This membership is the bomb! Gives great discounts and awesome savings

I didn't realize all the exclusive deals and incentives this program had and as a tech enthusiast it seems silly to have disregarded it for so long. The more time I spend with the membership the more value I find.

The protection that comws with purchases gives me peace of mind

I wasn't sure about it and decided to just go for it. The savings and deals that come with it are well worth it. so many times I find stuff that I am looking for that I already needed. Not just random stuff no one wants.

Geek Squad staff member was super to work with very helpful and friendly explained everything in a way I could understand very happy.

[Employee of bestbuy] Good membership if you shop a lot with BBY. You can run into some good member deals sometimes.

I like what the membership offers, especially the phone warranty. I didn’t appreciate that this was the oblitérer only membership offered to me, with no mention of cheaper options.

Very sleek and quick to operate. I am a crafter and it is wonderful to be able to download varies programs such as canva. Live the touch screen feature.

My experience at Best Buy was fabulous. They advised me on my purchase and supported me afterwards with the following promotions. They are the best.