Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 38680 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 38,680 reviews
  • Rated 5 out of 5 stars

    Use it on the weekend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my only be used yet and it seems like it's doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Issue Resolved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my plan. The technicians installed my TV and soundbar which was installed beautifully. The back of the TV was done very neatly. The cords were all tied up. About a week later there was a loud sound coming from the TV or soundbar. The techs came out about 3 times and finally came to the conclusion it was the soundbar. The soundbar was replaced and it been 3 weeks since it was replaced without an issue. The membership protection plan is well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a nice discount. More then what the membership cost so good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the safety and peace of mind for all my purchases was a game changer! Also, as not too tech savvy it was great to have unlimited geek squad support. Special member prices made it easier for me to acquire new gadgets and keep up to date my work tools and content creation business. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JohnWF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store. The Associates are first class, very knowledgeable and helpful. I am a little on the older side but the sales people were very friendly and helpful. World Class Organizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having unlimited Geek Squad support really was worthwhile. If you're getting electronics from Best Buy and are want some reassurances, this membership may be worth it to you. It certainly was in my case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slowly But Surely.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken me quite a while to get my new iPad set up. But I’m getting there. A HOW TO BOOK would be helpful to those of us over 80!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love membership and will continue using them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really worth it for me. As love shopping with best buy all time. It give we great deals on all products and membership help me earn good points which i can use for my other purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love to be at Best Buy to find things you need!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find things needed and the staff are always ready to assists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad Bestbuy introduced tiers now!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally thought the total tech price was a bit high even with the benefits. I know I wanted to get the total tech but I couldn’t justify the cost. But now that Bestbuy has a tier it’s perfect because the prices I paid is more understandable and doable. Worth the return policy alone. That gives many people peace of mind when either having issues with electronics or simply changing their minds. Bestbuy has a great return policy as is but now with the extended time it makes it even better. Plus u get special pricing and discounts all the time. I recommend this tier of Plus 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of customer service...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is what keeps me coming back; that's why I don't buy from online vendors. Best Buy is my "go to" source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase I've been wavering about

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this subscription since I had a reward opportunity. I've already received several great deals that I've purchased because of Plus membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership provides a great value and essential pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experiences with Best Buy. I’m always happy with the Products and customer service team provides me with great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Discount on my iPad by purchasing the membership. Will cancel before the year is out. Not something I need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our membership. We have saved so much money in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    60 day return window alone makes this completely worth it. Also, with the plus member discounts, it essentially pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Memberships is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership comes with tons of benefits, the biggest being that you can return anything with an extended period of 60 days that's really convenient in all ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Savings Have Exceeded Cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great value. My savings have far exceeded the cost of the plan. So far saved $320.00. Like the 2 day shipping and extended return window.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 day returns on most items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to go for this when a store salesperson offered to upsell me with it, but because I was buying a TV that I wasn't 100% sure was the best option for me, the price-matching guarantee and longer return window sounded like a very good deal. It is nice to have more flexibility when making larger purchases.

    I would recommend this to a friend