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Customer reviews

Rating 4.2 out of 5 stars with 38719 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 38,719 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Definitely get this membership for 60 price match!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership pays for itself very fast! A lot of things i buy at best buy go on really good sales all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership plan . Inlove my membership and use its all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have purchased something from Best Buy, I have been very impressed. Our last purchase was a 65 inch OLED television. Free delivery and only $50 to take our previous TV! The year before, I purchased an automatic starter for my car through the Geek Squad! The best thing for these cold winter mornings! The customer service is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have for frequent tech buyers! Real savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "As a regular Best Buy customer, the My Best Buy Plus membership has been an excellent investment. The value I receive in exchange for the annual fee is quickly recouped, especially with exclusive member-only offers. ​Early access to sales has allowed me to secure purchases on items that sell out quickly, which is a huge benefit. Additionally, free standard shipping with no minimum purchase and the extended return period (longer than standard) give me great peace of mind when purchasing large or expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this membership because I felt it would help me when making my purchases. It certainly has since getting the membership. I have purchased a refrigerator and iPad Air and I have other things that I'm thinking of getting. Getting points for these items has been great knowing I can use them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Best Buy Plus Membership! Best Buy has always been our family’s go-to for all electronics and appliances, and the Plus program makes shopping there even better. The benefits are totally worth it — from exclusive deals and savings to faster shipping and amazing customer service. It gives me peace of mind knowing I’m getting the best prices and support for every purchase. Best Buy never disappoints, and with the Plus Membership, they’ve truly taken things to the next level! Highly recommend to anyone who shops for electronics or appliances regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you the opportunity to get a refund on a product you buy for up to 60 days if the product goes on sale. For $25 bucks could save you $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Best Buy Membership Plus, and I have to say, it’s been totally worth it. As someone who shops at Best Buy frequently, this membership has made my shopping experience so much more enjoyable and cost-effective. First off, the free shipping on all orders is a huge perk. Whether I’m ordering a new gadget or accessories, I don’t have to worry about extra fees, and my items arrive quickly and in great condition. Plus, the extended 60-day return policy gives me extra peace of mind, knowing that I have plenty of time to make sure I’m happy with my purchases. The exclusive member discounts are also a big draw. I’ve noticed some great savings on electronics and appliances that I was already considering buying. The additional points and rewards I rack up with each purchase also make me feel like I’m getting more for my money. Another great feature is the VIP customer support. I’ve had a few instances where I needed help with tech purchases, and being a Membership Plus member has given me access to more personalized, faster service. It’s clear that Best Buy values its loyal members. Overall, the Best Buy Membership Plus has been a game-changer for me. It’s an investment that pays for itself with the savings, convenience, and extra perks it provides. Whether you shop regularly or just want to make your occasional Best Buy experience even better, I highly recommend signing up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service, and fast,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the customer survice that I received today at Orem parkway with Sam. I like that you got and, we looking for…, I like that the price was good, and more than anything I like the customer service, they had answers to my questions, time matters to me and everything was right and time with finding the right products and answering all my all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It isn't just about the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't necessarily the Buy Plus that deserves four stars, it is the service I received when buying the program. Waited about 30 minutes for an associate to help me in cell phones (I think there were only 2 employees in the whole store). The process of returning the defective phone I purchased and buying a replacement was awful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! I love the price match option and perks that come along with the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deals are good for membership person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to buy, and you will have great discounts on products compared to regular purchase plus membership is worth for buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with my membership. Honestly don't know many of the perks. Obviously there was a plus side to it or I wouldn't have paid for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely can save you some money on purchases here and there but, it is another subscription you must keep track of that can cost you more than you save through out the years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I will keep my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go to best buy a lot or even for a few items, as long as they're on like where you can get reward points.It's honestly not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to Best Buy Plus, and I’m very satisfied so far. The free shipping with no minimum is a huge benefit, especially for smaller purchases I wouldn’t normally order online. I’ve also noticed the exclusive member pricing on certain products, which already saved me money. The membership feels very convenient overall — faster checkout, reliable delivery, and extra perks like extended return windows. For someone who shops at Best Buy regularly, this really pays off. If you want more savings and convenience when buying electronics, Best Buy Plus is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the return policy , gives me time to try out the product or if have any defects I can swap out a new one instantly. Plus the deals come in handy for quick gifts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    65" Samsung AI TV 90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV screen goes to idle mode while streaming YouTube and some other show. Auto AI function doesn't work properly with change in light, always too dim. Picture quality is not bad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello SHOEBA, having the screen drop into idle mode or the Auto AI dim too much can definitely take the fun out of watching. Our Best Buy memberships include perks like product support and protection options that might help you get this sorted, and you can check out everything that comes with yours here: https://www.bestbuy.com/memberships. If you want someone to take a closer look at the settings, possible fixes, or next steps, the quickest way is to reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can follow up. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy sales person was able to assist me pick televisions and fixtures that provided me with solutions my family needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the Best Buy Card!! Never worry about purchase receipts! Everything is stored on your account! Great deals. Great warranty services. Definitely pays off when you have teenagers that need new electronics every month!

    I would recommend this to a friend