Customer Ratings & Reviews

I’ve been a Best Buy member for a while now, and it’s absolutely worth every penny. The benefits and perks make it a standout program for anyone who regularly shops for tech, appliances, or gadgets. Here are some highlights: 1. Exclusive Discounts: As a member, I often get access to special deals and early sales. It’s perfect for snagging items I’ve been eyeing before they sell out. 2. Free Shipping: The free and fast shipping for members is a game-changer. It saves both time and money, especially for larger items. 3. Extended Return Windows: The extended return period is super helpful, especially during the holiday season or when I’m unsure about a purchase. 4. Tech Support & Geek Squad Benefits: Having access to Geek Squad support and repairs is a huge plus. It’s reassuring to know I can rely on experts if something goes wrong with my devices. 5. Points and Rewards: Earning rewards on my purchases is like getting a discount on future buys. The points add up quickly, and I’ve been able to redeem them for great savings. Overall, the membership pays for itself with all the perks. If you’re someone who frequently buys electronics or values convenience and expert support, I highly recommend it! Best Buy has done a fantastic job creating a program that caters to its customers’ needs.

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

If you shop at Best Buy more than once a year, this is a no-brainer. The free 2-day shipping is great, but the real value for me is the extended 60-day return window. It takes the stress out of buying expensive tech because I have two full months to decide if I want to keep it.

Even if you don't shop at Best Buy often, it is worth it. I only shop 1-3 times a year and between the discounts on the items I need in store and the vastness of the items I purchase online, it's worth it. Upgraded my router. Without the membership it was $50 more. Even at full price the router was cheaper than purchasing online. Since that purchase, I have used to purchase online items with their great coupons and reduced prices for Best Buy Days! FREE SHIPPING! You will be surprised at the items you can purchase online at Best Buy, just got 4 foldable outdoor chairs ?!? Never would have thought. They were $25 cheaper than the cheapest place online and paid no shipping.

I hate purchasing in-store programs, but honestly, this one is worth it. I mistakenly bought a monitor that I thought was the correct model from the box, but it was a different model. I couldn't return it for about 2 weeks because I was busy with life and work, but this program makes it so easy. No questions asked and a full refund. I 100% plan to keep this.

I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

Best Buy Totaltech Membership Review Overview: Best Buy's Totaltech membership, at $199.99 per year, offers a suite of benefits aimed at tech enthusiasts. It's designed to enhance your tech shopping and usage experience with several valuable perks. Key Benefits: 24/7 Geek Squad Support: Handy for anyone with a lot of tech at home, offering help no matter where you bought your gadgets. Extended Warranties: Two-year protection on most purchases covers wear and tear, which is great for peace of mind. Exclusive Discounts: Members get special prices and early access to sales, which can save a lot of money over time. Free Delivery and Installation: This includes all your purchases, big or small, which adds convenience and value. Potential Drawbacks: Cost: It’s a bit pricey unless you frequently buy tech or need constant tech support. Value Proposition: If you’re not a regular tech shopper, the cost might outweigh the benefits. Conclusion: Best Buy Totaltech is best for those who invest a lot in tech and could benefit from ongoing support and savings. For casual buyers, it might not be worth the expense.

We love our new Samsung refrigerator. Great design, spacious, and super quiet. The freezer had two types of ice. Delivery was fast and efficient. The price was reasonable for the quality. Highly recommended

The membership is well worth the security of having the Geek Squad to ask any questions on today’s electronics. The extended warranty gives you peace of mind if any problems arise. I would highly recommend the quality and great prices from Best Buy’s!!!

The service I received was excellent for a change. Sale representive was knowledgeable like OLD days. Now you have people working area don't know anything about section they working. I think you put them in Geek squad to save money

Having this membership gives you peace of mind that if something happens to your product they are there to help you with it. I have used it before and the process was a breeze. Very happy with the service.

The membership definitely helps if you need to fix or worried about your new stuff you just bought breaking

Good to have if you shop at Best Buy a decent amount. Pays for itself if you remember to use it.

This membership is a real value being a Best Buy member plus I received so many great discounts. It’s my favorite place to shop. I recently purchased a ring camera for my son and because I’m a member plus I got a $70 discount. I have purchased many TVs and many other numerous items.

Primarily I renewed my membership at Best Buy because I was adding hardware to my home office in preparation for starting a new work from home contract I had coming up. So it was important that I have multiple monitors and that I have the flexibility to trade in if my original pick proved to be unsatisfactory.

I’m very satisfied with this membership. It works very well for me and meets my needs perfectly. I find it very useful and definitely worth it. I would recommend it.

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

The membership can make sense for planned larger purchases or frequent purchases. For me it made sense and ended up being a savings overall. For those who have large planned BB purchases or frequently purchase I’d say get this to save money long term.

They helped me out. They informed me very well about my purchase and a membership I got. They provided a very good customer service which I really appreciate.

Not many things too buy, though I thought some perks from geek squad could have been included for free. Like dashcam installation on purchase of dashcam if there is a membership present