Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 38719 reviews
(38,719 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Yearly fee vs. monthly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Shark never change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a brand new home with brand newdebri and odors in the air ( also have 2 dogs. It is absolutely wonderful thanka so much
I would recommend this to a friendRated 5 out of 5 stars
Clothes iron
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is my favorite place for appliances. They're friendly and trustworthy, their prices are fair, and when you ask questions about a product, if it no longer works, they either replace it or give you your money back.
I would recommend this to a friendRated 5 out of 5 stars
Paid For Itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself with just a few purchases. The "Plus" price is often not really much better than the sale price for the same item/s from other retailers, but every once in a while, a truly spectacular deal comes through. We purchased a new Samsung Induction Range for our kitchen, which is an appliance that tends to be rather expensive. The price on Best Buy Plus was less than 1/3 the full retail price and over $1500 less than the next closest sale price we could find from any other retailer. We don't know why the price was so insanely low. One might think it's a bad product that should be avoided when priced like that, but it has hundreds of excellent reviews (4.5 stars average) from many different users across multiple retailers and we have had a first class experience with it. We couldn't pass up such a "screaming" deal on something we've had our eye on for some time. We also bought a pair of Nintendo Switch Pro Controllers on a screaming deal. The sale price on the controllers was low enough to offset the cost of the membership while still be a little lower than the cost for the same items anywhere else. That made the Plus membership a pretty easy sell for us.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.discounts and better return times. its been nice to get discounts on things that i didnt expect
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Buy Best Buy plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great option. Works fantStic customer service. Chats. Etc
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership has actual value and isn’t overstated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Membership
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At $24.99 I could not pass this up. Normally $50. Im not fully aware of the language in the membership, but I do know it lengthens your return window if need be.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Communications issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They offer good perla but only if you are a frequent buyer, otherwise not really worth it. However, the return policy makes its value really high
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
MY BEST BUY PLUS MEMBERSHIP IS A 12 OUT OF 10!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing a true 10 out of 10! It is truly awesome. How many deals you get with having this membership 100% truly worth it!
I would recommend this to a friendRated 5 out of 5 stars
Stall was more than informative and very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff member that dealt with was very thorough to make sure that I understood my options with my home computer. He gave me several options and I was satisfied with the outcome. Earlier I purchased a new desk computer and recently I purchased a new computer. Best Buy is going to transfer my memory to my new computer. Thank goodness that Best Buy is near my home. You guys are gresat. I am turning 83 next week and I could have not figured out the system if it were not for you!! Thank you again. Linda B.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator - care of employees at store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Def recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lucked out and got a year of MyBB+ for a cent. It was brilliant. I love the effortless support and help I get with it.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Best buy membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Best thing is peace of mind, that I can take my time to check and think whether I want to return the hardware.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Value with Solid Perks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!
I would recommend this to a friendRated 4 out of 5 stars
Excellent customer service professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this membership was really good. i appreciate the quality and support. i would definitely recommend this membership to a friend.
This review is from My Best Buy Plus™ - Yearly Membership
I would recommend this to a friend
