Customer Ratings & Reviews

The My Best Buy Plus membership is a paid subscription service offered by Best Buy that provides various benefits to its members for an annual fee of $49.99. One of the primary benefits of the My Best Buy Plus membership is free 2-day shipping on eligible purchases. This perk can be especially useful for those who need their purchases quickly. Additionally, members receive exclusive access to special events, discounts, and products. The membership also extends the return window for most products to 60 days, providing customers with more flexibility. When compared to other membership programs, such as Amazon Prime, My Best Buy Plus offers similar benefits, including fast shipping and exclusive deals. However, it lacks some of the premium perks offered by Amazon Prime, such as streaming services and music benefits.

Have a brand new home with brand newdebri and odors in the air ( also have 2 dogs. It is absolutely wonderful thanka so much

Best Buy is my favorite place for appliances. They're friendly and trustworthy, their prices are fair, and when you ask questions about a product, if it no longer works, they either replace it or give you your money back.

This membership has paid for itself with just a few purchases. The "Plus" price is often not really much better than the sale price for the same item/s from other retailers, but every once in a while, a truly spectacular deal comes through. We purchased a new Samsung Induction Range for our kitchen, which is an appliance that tends to be rather expensive. The price on Best Buy Plus was less than 1/3 the full retail price and over $1500 less than the next closest sale price we could find from any other retailer. We don't know why the price was so insanely low. One might think it's a bad product that should be avoided when priced like that, but it has hundreds of excellent reviews (4.5 stars average) from many different users across multiple retailers and we have had a first class experience with it. We couldn't pass up such a "screaming" deal on something we've had our eye on for some time. We also bought a pair of Nintendo Switch Pro Controllers on a screaming deal. The sale price on the controllers was low enough to offset the cost of the membership while still be a little lower than the cost for the same items anywhere else. That made the Plus membership a pretty easy sell for us.

discounts and better return times. its been nice to get discounts on things that i didnt expect

I joined this program when I made a rather large purchase for a TV and sound system. A short while later four of the products I purchased went on sale. Went to Best Buy and they cheerfully credited me the difference because of the club membership resulting in a return of the membership cost by a factor of 20 times. Obviously, I am very pleased with my decision to join.

Its a great option. Works fantStic customer service. Chats. Etc

Best Buy did a good job highlighting the benefits of the My Best Buy Plus membership when I was in the store a few years back. I’m not typically one to join a membership with an annual fee, however the value provided is actually there and not overstated. I tend to use Best Buy for Christmas, birthdays, and my wife’s home office. Combined, I’ve been able to use a number of different deals for each occasion and have saved a good bit since I started the membership a few years back. The exclusive member deals are actually pretty good (with a good variety) and make it feel like you get a premium discount compared to non members. Overall, I’m happy with the purchase and wasn’t hesitant to renew after the first year. I’d recommend for anyone who uses Best Buy 3+ times per year.

At $24.99 I could not pass this up. Normally $50. Im not fully aware of the language in the membership, but I do know it lengthens your return window if need be.

My biggest gripe with Best Buy is that the customer can’t call the store or the sales person. This makes often very essential direct communications impossible, unless the sales person shares personal mobile #.

They offer good perla but only if you are a frequent buyer, otherwise not really worth it. However, the return policy makes its value really high

Amazing a true 10 out of 10! It is truly awesome. How many deals you get with having this membership 100% truly worth it!

The staff member that dealt with was very thorough to make sure that I understood my options with my home computer. He gave me several options and I was satisfied with the outcome. Earlier I purchased a new desk computer and recently I purchased a new computer. Best Buy is going to transfer my memory to my new computer. Thank goodness that Best Buy is near my home. You guys are gresat. I am turning 83 next week and I could have not figured out the system if it were not for you!! Thank you again. Linda B.

I would like to recommend all the employees I dealt with at Best Buy’s store especially Mike Sellers & Gio they went out of their way to make sure everything was handled properly and in a timely matter. There was a delivery/installation issue that they both took the time to resolve asap and Mike also made sure that my counter depth refrigerator fit in the space and got back to me right away without question, via calls and text. If Best Buy’s keeps employees like these their business will always do well. I will recommend this store every time.

I lucked out and got a year of MyBB+ for a cent. It was brilliant. I love the effortless support and help I get with it.

Happy my girl told me get membership. I bought a ps5 and was able to return twice for exchange. Best biy swit hed it no questions asked. If you like electronics this membership is crucial.

Great value. Best thing is peace of mind, that I can take my time to check and think whether I want to return the hardware.

I've been using the Best Buy Plus Membership for a while now, and overall, I'm really satisfied with the benefits it offers. The membership provides excellent value, especially for someone like me who makes regular tech purchases and enjoys staying up-to-date with the latest gadgets. One of the standout features is the free shipping on most items. It’s convenient to know that I don’t have to worry about shipping fees on my orders, no matter the size or cost. This has definitely saved me a good amount of money over time. The extended return window is another great perk. Having extra time to decide if a product is right for me is really helpful, especially when buying high-ticket items like electronics. It takes the pressure off making a quick decision and allows me to fully test and enjoy the product before committing. The exclusive deals and early access to sales are nice bonuses, though I wish there were more frequent or substantial discounts specifically for Plus members. While the current deals are good, having more exclusive offers would make the membership even more attractive. One area for improvement would be the customer service experience. While most interactions have been positive, there were a few times when the response was slower than expected, especially when dealing with returns or technical issues. Enhancing the dedicated support for Plus members would elevate the membership experience even further. Overall, the Best Buy Plus Membership offers solid benefits that make it worthwhile for frequent shoppers. The free shipping and extended returns alone make it a great option, and the additional perks add extra value. If you shop at Best Buy often, I would definitely recommend giving it a try!

Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay

this membership was really good. i appreciate the quality and support. i would definitely recommend this membership to a friend.