Customer Ratings & Reviews

very good. Thank you for opportunity. The use of the membership.

The membership is very good. Members have benefits others don’t get. Good investment!!!

It has limited value to me. I only spend between $3k & $4k each year at Best Buy. If you need installation it is excellent. For extended warranty and service, the competition beats it. Also reward points can be a real hassle, They have some excellent knowledgeable sales people though. But forget talking to anyone on the phone.

I always shop at Best Buy because I know I can trust them every time.

[Employee of bestbuy] Getting the membership was a great deal. I’m able to save so much money and get rewards from Best Buy now.

I feel like it’s actually worth it. I’ve cancelled it in the past, but this time I’ve kept it.

The membership helped me acquire my dream laptop for university. I can recommend getting it

Love how this membership saves me money and adds up in savings

It’s a wonderful tv for the price. I would love to upgrade only reason because I don’t like to squint my eyes. I love 75” smart tvs

This membership is pretty good especially if you buy from best buy often! Gives you a 60day return policy instead of 15 days and allows you to bring it in and get a rebate on the device if it is lower in price from when you bought it. Overall I have no issues spending the money on something that is very useful to me!

It's a why not! Savings, benefits, and value as a frequent Best Buy customer. They always take care of me - whether it's my home entertainment system - btw, I love my Sonos setup throughout my house, or computers for my kids, or work computers, or random tech for the house. Best Buy Plus is well worth it if you love Best Buy!

This membership was easy to understand and came with great benefits as I outfitted my office. I purchased while making a phone order - customer service was extremely helpful and it's been a breeze to use.

Can be useful if it produces a good price on something you want. We saved significantly on a cell phone purchase. Otherwise, it's valuable primarily to frequent shoppers who want the expedited shipping, and/or the 60 day return (on most items).

If you are buying large appliances, this just makes sense. It makes more sense to pay the membership fee and have delivery fees waved (as an example). I also took advantage of the extended exchange policy.

Your (TV) representative was well informed answering different questions that Bob & I had about the tv's and knew his work well at checkout. He was very kind and considerate of us. // Also, when I made a payment on the tv about a month later, the cashier helped me in doing this when I did not bring my new credit card to the store. He helped me find the account number to credit my (check) payment. He is a very nice & kind gentleman.

The membership is very worth while. Affordable and easy to use.

Love the fact that I can buy ONE cartridge without replacing ALL the cartridges. And they last for years! Wewll worth the extra cost upfront. HP Smart Tank 7600

Worth the price if you order often from best buy. The discounts on certain products alone make it worth it. Same day shipping too. Although last time i chose that option it took a week for someone to get assigned my order. Contacted customer support multiple times because was promised 1 day shipping but took longer than if i had chosen shipped and 1 day costs extra, shipping didnt. My mistake i will never choose the 1 day delivwry service they use again.

Great product.great store and cleanness and personnel

Your previous rewards program that was free gave me an opportunity to earn discounts for future purchases. This new program extends return times, offers some discounts randomly for products, and free shipping. I live 6 miles from two different Best Buys and it's not often you have a product on sale that I want/need. I don't know that it's worth it for me. The only reason I purchased it this year is because I happened to be purchasing 5 laptops that were all part of your discount, so the cost of the membership was offset against the savings on the laptops. It's unusual to spend that much for me, so I would have to be purchasing something to offset the cost when this renews this year.