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Customer reviews

Rating 4.2 out of 5 stars with 40521 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 40,542 reviews
  • Rated 5 out of 5 stars

    DEALS DEALS DEALS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the yearly membership if you are a frequent Best Buy shopper like I am! I save so much money with this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this membership has already paid for itself. We have used the benefits already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership provides great value, a lot of flexibility, and good benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service at time of purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Product, and loved the service at the store at time of purchase. Staff were amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. I will come back when I know more about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    60 days return option is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this membership purchase was worth it but I do like the fact that I have 60 days to be able to return my products in case I changed my mind.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Your My Best Buy Plus™ membership includes an extended 60-day return window on most products, exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    Another BB ripoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. This is not worth it. This membership has removed deals that it had previously, Additionally, I've found no prices in this membership that Amazon didn't have. The "drops" are few and far between and even then they're so niche that I highly doubt you'd get more than 1 or 2 items a year that might interest you and even then the savings are miniscule. My first order with Best Buy Plus said that it would be one-day shipping. I understand that, during the holidays, there can be shipping delays. However, a shipping label was created but nothing happened which usually means that the order has stalled in the warehouse. After 3 days of checking tracking, I finally contacted BB support who said that the order could not be cancelled and that it would be arriving almost a full 2 weeks after I purchased it. The very same day the order changed from preparing to "shipped" and said that it would arrive the next day. The next day, the package arrived. When I pulled the items out of the box, the iPad had very clear signs of tampering and it looked like someone had tried to break the corner of the box to remove the item. If you haven't been following BB for the recent years, they've made some adjustments with their new CEO that prioritize their profits and bottom-line rather than creating a business that runs well and treats customers with respect. My Best Buy Plus and Total are transparently a ripoff designed the make customers pay for deals and temporary certificates that expire in 30 days - just enough time for the regular consumer to forget about them and not use them. The previous MyBestBuy program was superior but didn't make the shareholders happy enough. Don't give BB money for a service we used to have for free. I know I regret buying it even if they were offering $25 off the $50 membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for this leaving this review. We're sad to hear about your experience as a My Best Buy Plus™ member, as I know it's important to get the most out of your membership. It's also concerning to learn about the shipping situation you encountered and the condition your iPad was in when it was delivered. This is never what we want for our customers. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Twitter at @BestBuySupport or on Facebook here: https://bby.me/message-us. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Go to Best Buy why not it's your Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I haven't had any problems every time I go to the store everybody take care of me with great care and I recommend you all to everybody The service is excellent the people are kind encourageous it doesn't get any better than that What more can you ask for and the prices are compatible and you can pay on time so why not What more can you ask for and the prices are compatible and you can pay on time so why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership for deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deals, sales and rewards. Got the membership with a reward on my account. So its worth it. Very handy abd good selections on member pricing on items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the membership really valuable. I enjoyed it so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I had known about this sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal. In the first transaction I paid for my membership for the next two years. Well worth it if you make a few Best Buy purchases but if you’re a regular like I am, it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually, sounds like surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want an amazing surroundsound, this is it! My daughter bought it for me two years ago for Christmas. This is truly a surround sound without having to spend way too much. Sounds like you’re at the movies and a big or small living room. Liked it so much bought one for each of my daughters for Christmas. Great for movies, TV or Online music it all sounded great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and useful membership. I had points and the best offer and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my purchase, I was assisted step by step with my purchase plus updates on other membership and warrantys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the support and guidance to help set up tv. Great deals on other items & discount for members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes it do easy to manage our purchases and browslng.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price for what you get. Discounts, price drops and longer return windows. Can't beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership blahs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless one has many Best Buy purchases ahead, there are very little benefits for the members. I just purchased a TV mount. Typical outsourced delivery issue. Container/Box was demolished on delivery. I could have purchased an open box item. No addl or unique delivery care as a result of membership.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for your review of your My Best Buy Plus membership. We truly believe the My Best Buy Plus membership offers a lot of great value, and we'd be happy to walk you through the many benefits it provides. To get personalized support, please reach out to our team at (888) BEST-BUY or (888) 237-8289. You can also connect with us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy).Thank you! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for my Kids learning sessions at school.we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits and fast delivery. Saves money on tech purchases throughout the year. Definitely worth having!

    I would recommend this to a friend