Customer Ratings & Reviews

I really like that staff are so friendly and you can pick stuff up at the store.

One of my recent best purchases, gives me all the flexibility required being a student. Thank you BestBuy

I really appreciate the availability of my contact person James in the Spanish Fort location in Alabama. He was very helpful from the moment I walked in the door. This membership assures me that I can get the help when I need it and that’s important for an 80 year old woman who knows very little of the tech world!

we got agreat price on this purchase sales man was extremely helpful

This is the best subscription I've been able to make this year. Good discounts and opportunities

I am very satisfied until now with some experiences I had

Love the savings, Early discounts, available cash savings that accumulates and use on purchases. Took a chance and haven't regret it. Customer for life.

Overall saved me money in my purchase. I would recommend it to others

I am really enjoying the benefits of my Plus membership including enhanced return policies that make purchasing items less stressful since I know I can return them if they are not like what I expected.

Was a gift to me. I like the discounts. I don't like the annual fee. Used to be free to rack up points for certificates. Now this crap.

Best Buy's Total Tech Support membership offers fantastic benefits for tech enthusiasts. With 24/7 support, free Geek Squad services, and exclusive member pricing, it's a great value. However, the membership fee may not be worthwhile for everyone, especially if you don't frequently purchase tech products or need tech support. Consider your tech needs and usage before deciding if the membership is right for you.

Nice to have, just wish it was a little more affordable.

I made a large purchase including a brand new LG refrigerator. In short the refrigerator is catastrophically defective and does not work. My two options are fixing it where I was told the Best Buy can only come out to do a diagnostic and would have to come back at a later date to resolve the issue. Meanwhile I have no working refrigerator for my family. The second option is replacing the refrigerator however Best Buy could not deliver the item inside my house so I had to have contractors figure it out. So Best Buy is not equipped to havie the old one removed and a new one installed without me paying for contractors to assist. I also ended up calling LG the manufacturer myself to see an appointment. Terrible experience!

first time to try it and hopefully it can work well

Membership is a great deal. II love electronics. I plan on using this for the term of the membership.

The extended return window with My Best Buy Plus is such a lifesaver! It gives me extra time to test out products and decide if they’re right for me without feeling rushed. Whether it’s a big purchase like a TV or just some accessories, the flexibility is worth every penny of the membership!

I applied for a Best Buy Plus membership months ago. I am so happy with my membership upgrade because I was able to get a price adjustment on a reduced item purchased past the 30 day return period. Thanks to my Best Buy Plus membership, I saved over $300.00.

So far has been a good service, not too many emails.

I have saved money by having this membership. Actually pays for itself.

The associate who helped me buy my laptop was amazing and did a really good job at helping me make my selection. He was very informative. Thank you !