Customer Ratings & Reviews

Helpful, and eager to help me with whatever I needed. That day I ended up buying a 2025 M4 MacBook Air. Austin was absolutely amazing, professional kind, courteous very congenial five stars to Austin!

I am glad for this membership because it will protect my nephews Christmas gift.

I may not use the benefits of my membership all the time, but always knowing that I have the services that I need when i need them is anyways a privilege to be grateful for.

Perfect for my HP laptop. Sunglass protection, drink slot, well organized with spots for accessories. Nicely built and very protective for my cargo. Arrived quickly and well packaged. Thanks.

The membership is a good value and include Geek Squad and special pricing

Membership is great. They give members pricing and deals haven't had a problem yet

I and my family love to shop at Best Buy, because the seller explained to me very detail and show me a lot of options and good deal of the day. Return and exchange policy is very easy and convenient for me.

Maria as always was very very helpful. My earphones were not working I came to purchase another one as we are leaving Maria volunteer to check if we had a warranty which I had OMG I was so happy. She is always great CJ was also very nice

Honestly has been alot more useful than i thought it would be!

I love having my membership, they give me discounts and I pay no interest.

I love my membership! There are too many bonuses to this to mention, but here are a few. We get items at a better price, we get great bonuses by reviewing our products, we can return at store, we can get 90% of our deliveries free, and get to pre order products months in advance to get ours on hold with our BB CC. These are a few of my favs that make me never want to leave BB. This is a benefit that not only saves money but better service.

Bought my tv sooner than when it was on sale. Due to the 60 day price protection, with my plus membership I was able to save another $200 and got the TV I wanted before it sold out.

It would matter more if I purchased electronics regularly. For someone who primarily uses this for accessories, toys, and collectibles, this hasn't been super helpful. I haven't gotten early or priority access to anything that I buy regularly; there usually isn't a discount using this either. I'll hold onto it for a year to see if it changes, but it doesn't look like I will be renewing this membership.

Excellent , great customer service.The employees are polite, attentive, and help you order what you are looking for if they don't have it in the store. The prices are reasonable, although I would like that they had more offers. The quality is excellent. Thanks to my favorite storeBestbuy.

I like the membership but was very disappointed with the bonus award situation. The bonus reward did not return to me when I return a computer I purchased and the customer service hanged up on me.

Ended up saving more in a year than I paid for the membership so that was a plus. Also gave me a bigger window for returns so I had peace of mind when buying a new electronic device

The membership has done great benefits. I love the 60 day price adjustment which I have already taken advantage of and have received a refund of over $60.00

this is very valuable as i can get so many offers and benefits like discounts and return window period.

I like having the 60 day extended return window for members.

I had a decent experience with best buy so far the only thing I would have liked would have been a quicker time for a manager override but otherwise great service and wonderful employees