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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 40443 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 419 Showing 8,361-8,380 of 40,443 reviews
  • Rated 4 out of 5 stars

    Membership but waiting on some things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee Zay told me about the membership and that since it’s October and I was about to spend over 500 dollars I would get 50 dollar after spending over 500 dollars. I never receive the 50 dollars in store credit. Someone help me please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it, used it on the new washer/dryer. I will soon be in the market for a new computer so will be using it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service, poor delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patti was great handling my order. Timely delivery was a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. All employees were exceptional and will recommend this business to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership ever I have made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not hesitate, it will be the best membership that you could attend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership guarantees my value and cost for 60 days. I appreciate that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is decent because it’s $50 a year and you get 60 day returns. Good value then buying a product, disliking it, then forgetting to return it until 3 weeks later and have a product that costs $700 that you don’t want and can’t return. Membership is a real help here.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We appreciate you posting about your experience. In addition to extended returns, your My Best Buy Plus™ membership includes exclusive member prices on thousands of items as well as access to sales, events and products, and free 2-day shipping! For more information on benefits and support, be sure to check out https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review for additional support. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    They offer high quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With their membership services, I can benefit from special discounts and great deals. They offer high quality service with long refund periods and guarantees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps if you don’t have time to return Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who came out, Ben and Wes were outstanding. Very patient and helpful!! Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price discount is great , and knowing that the time to return the tv Give time to see if real like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got this membership because it’s helping me save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awsome we use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real value and savings with every purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy's discount was Lowe's regular price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Best Buy Plus to get a discount on my new PC, and that was fine. However, the promise of big savings in the future is questionable. I found a microwave oven with a big discount due to my membership, but after checking other stores online, I found the exact same unit at Lowe's for the same price as Best Buy's "big discount." I bought it from Best Buy, just to get the free delivery, but i wasn't impressed by the benefits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price for all the savings you get throughout the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership is really nice and i like it alot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, the gentleman offered me a membership which I did not know much about it. He explained very well. You save money and there are many more benefits of getting membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is really a best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I buy any electronics, I explore alot but finally I come to best buy to actually see it and feel it. The offers and service of best buy is unmatched and I end up getting the product at best price from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We absolutely love our membership !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership offers great value . Free 2-day shipping , Extended 60-day returns , Exclusive sales events and deals & access to Geeksquad support for my tech needs !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership so much, it gives me exclusive deals on so many items from Best Buy, and it’s so easy to use and very inexpensive. Highly recommend!

    I would recommend this to a friend