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Customer reviews

Rating 4.2 out of 5 stars with 38851 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 38,851 reviews
  • Rated 5 out of 5 stars

    Option to return 60 days

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the early access sales and the option to return is extended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I felt high pressure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really felt strong armed into a membership that I have yet to take advantage of. The associate and his department manager seemed to tag team and it felt like a high pressure sale. I have experienced this before and its unprofessional and makes me not want to do any further business with Best Buy. I am still looking for/waiting for this $100 coupon but I worry I missed out on using it because it was a limited time thing. I gave the experience 2 stars because I really like the iPad that I purchased, otherwise it would be 1 star. The young man who answered questions a couple days prior was more helpful.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for leaving a review for us regarding your My Best Buy Plus™ membership. We want you to be confident in your purchase, and to be aware of the benefits of your membership. This is far from the feedback that we strive to hear. Here is a link with more details on our membership tiers: https://www.bestbuy.com/memberships. If you need support with returning the membership, or if we can assist with further explaining the perks, please reach out to us via social media. Our team would love the opportunity to work with you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Please be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great deals through being a Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefits! Just received a $100 certificate. Just in time to to buy apple earbuds! Bought Sony 65 inch TV last month what a picture. Very customer service oriented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome membership perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the access to member only deals. A real value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We can have lots of discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is quality good. Fast acting staff and knowledgeable enough to entertained customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the membership offers may deals constantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They live up to their name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership isn't always a good thing but here at best buy they make it worth having. And they value their customers options and overall satisfaction, I will recommend their membership and products above any other store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but am looking forward to using my privileges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Membership is good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been extremely helpful when I was having issues with my iPhone being stuck with the Apple on my screen. I couldn’t get it to do anything. They were able to move my phone past the symbol and I haven’t had an issue since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just joined the program and we have already gotten our annual fee back in discounts. I am giving the program a 4 simply because we have been members for just a short time and I want to weigh the long term benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership is really a Plus Point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Best experience. The staff attended to us was very courteous and quick in providing services. She answered all our queries patiently and resolved the Tax exemption issue. We had purchased the Apple Macbook Pro M3, along with Office 365 family plan and were extremely satisfied with the purchase! The Macbook worked perfectly and was truly a bargain compared to prices we had seen in other retailers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not clear use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved money on day of purchase but i have no idea how to get more benefits. Unclear why I have this.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Your My Best Buy Plus™ membership provides you with lots of benefits and savings. These include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, you can visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    GE Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it’s quite and does a wonderful job of cleaning my laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nom nom nom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save a lot of money on items useful if you shop here a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership for the value. Which strong we recommend this to folks who like to purchase electronics or household items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership not worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my iWatch purchase but don’t have a need for it. Regrettably Best Buy doesn’t have the value that it use to have.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sparky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for all members. Friendly valuable advice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar! I highly recommend it as it only costs $50 and lasts all year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on every purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why noy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tree every year due to savings are greater than the cost.

    I would recommend this to a friend