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Customer reviews

Rating 4.2 out of 5 stars with 38857 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 38,857 reviews
  • Rated 4 out of 5 stars

    Best Buy Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got the membership I have seen a lot of good deal. I think this will be beneficial especially for the holiday’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True VIP status

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're into tech, it's a great value. And even if you not, it could be very useful to give a try to a year, especially if you planning on upgrading you TV, PC or home theater sound system. I also appreciate the extra time the Best Buy team takes to help with shopping decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save big on stuff I need/want! And during the holidays I’ll still go broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved the service and friendliness of the staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the knowledge and friendliness of the salesman that helped my wife and I. He took the time to answer all of our questions and helped us decide which television and soundbar we purchased. I would highly recommend other to do their purchases with this gentleman.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is real value. It has exclusive member price and exclusive access. It also contains free shipping. This also have free return within 60 days, but the laptop I bought didn't have the right expiration days for return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unwanted billing Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Singing up for Best Buy Plus was a mistake for me. I was bill for renewal many time resulting credit card issues and wasted time on my part. I drove into the local store and was told they could do nothing to stop the unwanted billing. I was advised to go on line to stop the false billing. I am receiving phishing scams in by email account that appears to be from Best Buy Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We know it can be concerning to see an additional charge for something you didn't expect. We encourage you to visit https://www.bestbuy.com/memberships or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting. I've had it for years and one of the main reasons I still shop in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it? For me, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me hundreds of dollars in a short period of time. The promos and deals come up quick but I know about them. It’s a good investment if you’re into IT stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb c display ports on my lenovo laptop had failed. I had read a post online that the problem could be resolved by unplugging the battery and depressing the power button for 45 sec. The geek squad girl at best buy, disconnected the battery and held the button and to both of our surprise, it worked. Thanks Geek Squad Webster Texas...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved my membership and it was useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a computer I purchased. I loved the peace of mind that if I needed help with set up or any other issues, it was available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Cost returned a few times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to take advantage of my membership and save money on several purchases. It has paid for itself a few times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $50 value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for price drop during thanksgiving day sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Salesperson !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesperson who worked with me was exceptional ! Very professional and helpful. I couldn't have asked for more. I do not remember his name, but it was an unusual name that began with the letter O. Please send him my most sincere gratitude for all of his assistance,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Project Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really provides you peace of mind to do electronic projects for your home or cars family or anything related to household electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys installed my new tv and components were competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are actually great discounts on this membership Benefits a lot when it comes on spending in stuff uou need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus program. Yes or no ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of the value. Like all insurances it’s only worth it if u need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it for anyone making significant purchases multiple times a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received rewards totaling about 75$ and also price matched and received $120.00 back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery frustration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So-so experience. Best Buy never sticks to date stated order will arrive when ordering it.

    I would recommend this to a friend