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Customer reviews

Rating 4.2 out of 5 stars with 38857 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 38,857 reviews
  • Rated 4 out of 5 stars

    New membership, but glad for the benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paired this membership with purchase of new appliances for our kitchen. It just made sense with the benefits that came with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received rewards totaling about 75$ and also price matched and received $120.00 back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m going to enjoy being a Best buy member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent I would recommend this store to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to have this Best Buy Plus membership. The service from Best Buy has always been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed membership thus far. Can't wait to keep using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is well worth it. The rewards offers, extended return window, and member pricing make the membership pay for itself very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No sirus next time please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want sirus because I don’t use it but thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    May not be worth it depending on your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive membership for me. I rarely go into Best Buy, and generally I get replacement CO2 for my Soda Stream. There is no real advantage. I need to get this cancelled cause I don't use it. (it's my fault not the fault of Best Buy. )

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, TimM! We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good value. Not as many values that I thought there would be. Discount not as good as I thought they would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff man. the returns being extended are a good perk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you want installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when we wanted installation for the two TVs we bought for Black Friday sales. The services were discounted with this membership, and the service was great, prompt, and quality. The communication was also excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, clean and efficient! They removed the return and installed the new replacement wager/dryer tower. It’s as if they were never here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Plus Membership, is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not the most prolific electronic's shopper at this point in my life, I greatly appreciate the information shared, insights on offers and the quality/value of available products! The B2+ membership ensures that I'm adequately informed and valued as a customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I have told most of my friends about my savings. The best part are the surprise savings. I still haven’t figured out what is and what’s not. But so far everything I have purchased has been. 10 out of 10!!! Highly recommend!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Price guarantee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult and a lot of limitations to use the best price guarantee. I literally had seven or eight lower prices for the same item that I had purchased. After I submitted a claim (very difficult to find out how to do that.) I was told that none of them met the criteria. That being said my experience buying the product in the store was really very positive. I would not recommend purchasing this plan if you are looking for a lower price guarantee.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Price Matching does have limitations as Qualified competitors are able to be Price Matched and Marketplace or third party sellers aren't able to be price matched. You can view more on the policy online at https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 . You can reach out to us on any of our social media profiles for support Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    If techy worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i saved over 100 bucks with it and i only bought two or ao items with it highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We keep coming back for more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are back to buy a gaming computer because of the great service we got from our salesman when we bought our GoPro a few weeks ago!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional discounts with this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of this service are good, but should be free shipping for all items even big items if you’re paying for this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Spanish Instructor II, UofO , Emerita

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so fortunate to have two very skilled and clear-speaking employees assist me in selecting a new computer after retiring from my faculty position at the University of Oregon after 25 years! I would recommend your store to anyone in need of top-quality service and expertise.

    I would recommend this to a friend