Customer Ratings & Reviews

So far, this membership has MORE than paid for itself, and I look forward to using it even greater this year..... I bought a New Smart TV and a $49 membership. So far, I got $50 off the TV, got $25 for a price decrease, got $55 bonus for spending over $300, got another $5+$5($10total) and am scheduled to get more cause I used the Best Buy Credit card. I needed the New TV, saved $50 & put around $90 back in my pocket.... Who could complain

The membership is helpful especially with changes to return policy. I buy items and take some time to use it or check it out so this is helpful for me if I need to return an item after 15 days. I have not truly explored all the benefits.

At first I doubted whether the membership was really worth it, but after using it for a year I realize that it is worth acquiring it since you get multiple benefits that translate into savings and in the end the membership pays for itself.

The basic membership plan is fair for the price, although some protection on certian items is more than it should be.

The application was so easy! And I was approved almost instantaneously. Your employee, Malcolm, was so helpful in helping me choose the right television for my home.

I've been using My Best Buy Plus™ for a little while now and honestly, it's been totally worth it. The free 2-day shipping is super convenient, and I’ve already saved money with the exclusive member deals. I shop at Best Buy pretty often, so the benefits really add up. If you buy tech or gadgets regularly, it’s definitely a solid upgrade from the free membership!

I suppose the membership is good for some people. I certainly will not use it at the Glendale,CA store. I needed help with my new Jitterbug phone I just bought that day. I was directed to the customer service geek who pretty much just dismissed this older woman and would not help. I will try another Best Buy if I ever buy from them in the future.

Hello, I have been a member for many years. Most of the PCs I have gotten throughout all those years I have got them from Best Buy. On this note I have been in the market for a new PC in the last 2 years. I have been at different stores many times and have looked at many laptops but none have caught my attention. The quality of the laptops feel so plastic and poor quality. I would like to see more quality items. I know PC companies have them. I use them at work. I know they are more expensive too. I would also like to see more of the 18 and 24 months promotions. I was closed to get me one of those "feel poor quality" laptops last December just because of the 18 months promotion but decided not to. I know the company is going through a lot of changes due to the economy. But I would like to see more quality items throughout the store. Not so much plastic. Thank you.

I really appreciated the advice I received from the staff re buying a 75” TV. When I was not happy with my first choice of TV Best Buy picked up the TV and replaced it with a better choice at no cost. Doing that has made me a loyal customer/member.

We purchase enough products from Best Buy that having a membership provides additional support for the items that matter to us and gives me peace of mind.

The Best Buy yearly membership is worth it if you shop electronics often. The exclusive discounts, extended return window, and tech support benefits make it feel like a solid value. It saves money over time and adds convenience for frequent buyers.

The best ever It's easy to manage in terms of payment and interest-free for 1 year or 18 months, it's amazing!

We recently took the membership while purchasing a new Television. We got access to Black Friday deals early, it was a real value deal , we were provided with membership discounts as well. We were also given some cashback which can be used for our future purchases. Overall its a great value

Membership is a excellent value and with the Geek Squad Support you get more than you paid for. Compare for yourself and see.

Member prices are good on select items. You get protection so that is good as well. Would recommend.

Made this easy for discounts and got a few extra gift cards just for being a member!

One of the reasons that I was interested in the membership was that my new computer was not on sale at the time I needed to buy it. With the membership, I was able to wait for it to go on sale and then go back to the store with my computer to take advantage of those savings. It worked just as easily as they said it would. I came back into the store in about 10 minutes later walked out with a credit of over $300. I look forward to taking full advantage of the membership and all the benefits it has.

I am able to receive discounted offers on products and better discount on holiday sales. More time to return items for a cheaper price on days of a sale.

The HP Omen 16L is an absolute powerhouse! It runs modern games smoothly with no lag, even on high settings, and stays surprisingly cool and quiet. The sleek design with customizable RGB lighting looks amazing on my desk, and the build quality feels solid. Setup was quick, and I appreciate how easy it is to upgrade down the line. Perfect choice for gamers who want strong performance without the hassle. Highly recommend!

Joined while I was purchasing a new LG fridge. Paying $50 for the year versus $110 for delivery, install and haul away. Plus, the fridge could go on sale then I’d get a $ back. Also, I may need to save money towards a new modem or router within the year.