Customer Ratings & Reviews

The benefits are okay, there should be one tear for the membership $99 So all who pay have equal benefits.

Andrew from the Geek Squad did an exceptional job in custom programming my universal remote control so that it worked precisely as I was hoping it would. He is extremely knowledgeable and helpful and I strongly recommend him for future work.

I recently purchased the membership and I look forward to seeing how it works!

geek squad was friendly and efficient and was careful with keeping area clean

I recently purchased this item. HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Eclipse Gray I absolutely love it, all the things you will need are there! Touch screen, tablet, compact!

From the jump I saved either $50 off a TV or I got this membership free for a year depending on how you look at it. Having said that it has paid for itself two times over on top of that as well. Seeing as the only difference between this tier and the next is automatic warranty coverage from Best Buy (which I will never get and refuse to do for reasons I will not get into to have to do with the industry in general not specifically Best Buy) the deals are nice the savings are awesome and if you shop at Best Buy for a big ticket item once maybe twice a year and know how to deal shop you can easily make back the cost of the subscription and then some.

I do not buy products offered by Best Buy very often. However, the little that I did, my BEST BUY plus is excellent and worth it! I highly recommend it to those who are making large or regular electronic purchases. It offers significantly better prices and services compared to its competitors, including Amazon.

The service at Best Buy is always fantastic! Our associate was so helpful. We bought a refrigerator and a new washer and it was so easy! He was very knowledgable.

I’m really glad I signed up for Best Buy Plus—it makes shopping so much easier and totally worth it. The exclusive deals, free shipping, and extra perks give me peace of mind that I’m getting the best value without any extra hassle. It feels like a VIP experience every time I shop, and I love knowing I’m saving money while also getting top-notch service.

Love best buy. It’s the best electronic store ever

In less than a month, this membership had already saved us almost $570 when our purchases went on sale after our purchase. Getting the price adjustment was simple!

The membership was a good value. It was easy to cancel membership when it was time.

Just trying the membership - and can't say a lot about it, some interesting deals and free shipping - this is nice, but time will tell if I would like to extend it before 1 year.

Gives me access to sales and discounts on-demand. Great for frequent shoppers.

Great Customer service. Discounts and rewards are great for members. Expected Product models are not available in all the stores

Best Buy offers several membership options, including My Best Buy Plus and My Best Buy Total, designed to provide perks like exclusive discounts, extended return periods, and tech support. Here’s a breakdown of the pros and cons based on real-world value. Pros: ✅ Exclusive Discounts: Members get access to special pricing on select electronics, which can add up to significant savings over time. ✅ Extended Return & Exchange Periods: Higher-tier memberships allow more time for returns, great for those who like to test out products. ✅ Free 2-Day Shipping: Orders over $35 often qualify for fast, free shipping, making online shopping more convenient. ✅ 24/7 Tech Support (My Best Buy Total): This can be a lifesaver if you frequently need troubleshooting help. ✅ Protection Plan Included (My Best Buy Total): Covers accidental damage, repairs, and replacements, adding peace of mind.

This membership gave me an additional discount on my new refrigerator! It alsoo ok allows price adjustments when u find an item u bought went on sale shortly after.

If you shop at Best Buy even just twice a year for mid to high price tech, this membership will almost certainly pay for itself and then some. Obviously if you purchase products with member only discounts attached you save the difference in the member price And the price listed retail, however there are opportunities to get money deposited back to your account whenever you find Best Buy listed price drops within the return period for that product. Not onl that, Best Buy has a list of competitors they will guarantee won't beat their price and if you find A price lower among the competitors... they'll return the difference to you if it's within the return period. Trust me, at $50, even occasional shoppers will find they save close to twice what the membership costs. Me? I save closer to 10× what the price of membership is. I also purchase latest gen brand name tech. Shows you the lengths Best Buy goes to give their customers the best deals.

I recently discovered that I was charged for a Best Buy Plus membership—something I never asked for or agreed to. It turns out the cashier added it during checkout without my consent, which is incredibly frustrating and feels very dishonest. Since being unknowingly signed up, I haven’t seen any real benefits from having this membership. No noticeable savings, perks, or exclusive deals that would justify the extra cost.

I mainly got this membership for their Nintendo Switch B2G1 free promos which was great for games that was also up for preorder. On top of that, I really appreciate the 2 month return period. I feel like a lot of the items that are specially priced are mostly not for me (i.e. Appliances). Legos are often (if not all) discounted which is the best way to fuel this expensive hobby. Unfortunately, this membership does NOT give you priority for in-demand items such as Pokemon cards. I have never been able to place any orders with their drop system or for the Nintendo Switch 2 system. I may be wrong but I read somewhere that a customer service rep said we might want to have this plus membership so that we have a better chance of getting these annoying cards in this day and age, but it certainly did not benefit me. Just mindlessly waiting in line until I get notified that its sold out. I don't foresee the B2G1 promotion being applied to the Switch 2 games so I'm afraid I will not renew this year. Maybe down the line I'll return.